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707 F. App'x 641
11th Cir.
2017
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Background

  • Jamilia Jones worked as a claims specialist at Allstate from May 2010 to Sept. 2012 and alleged sexual harassment by supervisor Jermaine Johnson (Oct–Dec 2011) and later PTSD and FMLA/ADA impacts.
  • Jones requested a transfer in Dec. 2011; management moved her to a different team though employees worked in a common room.
  • She took medical leave (Jan–Apr 2012) for PTSD, returned in April, and filed a written sexual‑harassment complaint on April 23, 2012.
  • Allstate investigated and terminated Johnson on May 8, 2012; Jones continued to have attendance issues, received approved part‑time accommodation, then resigned effective Sept. 24, 2012 (stopped working after Sept. 10).
  • District court granted summary judgment for Allstate on ADA, FMLA, Title VII harassment and retaliation claims; Eleventh Circuit affirmed, finding no adverse action, untimely hostile‑work‑environment claim, and successful employer defenses.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Constructive discharge Working conditions (harassment, coworkers’ ostracism, lack of breaks) were intolerable, forcing resignation Allstate removed the harasser, accommodated leave and schedule; resignation was voluntary No constructive discharge; conditions not objectively intolerable; voluntary resignation defeats claim
ADA accommodation / insufficient breaks Allstate failed to provide required breaks and thus discriminated based on PTSD Jones had breaks (5–10 mins), no denial identified, Allstate approved part‑time schedule No ADA discrimination; record lacks specific denial or discipline for breaks; plaintiff waived challenge to qualification
Title VII hostile work environment (timeliness) Harassing conduct began Oct–Dec 2011 and continued (staring) into 2012 — part of same hostile environment Transfer in Dec. 2011 was an intervening corrective action; first EEOC charge filed Aug. 29, 2012, after limitations Hostile‑work‑environment claim time‑barred for pre‑March 2012 acts; transfer severed earlier conduct; April 2012 conduct not severe/pervasive
Employer liability (Faragher/Ellerth defense) Allstate had prior unsubstantiated complaints; HR investigations were insufficient so defense fails Allstate had anti‑harassment policy, HR, prompt investigation and terminated Johnson within two weeks Faragher/Ellerth defense applies: employer exercised reasonable care and plaintiff unreasonably delayed using remedies; prompt corrective action defeated vicarious liability

Key Cases Cited

  • Harris v. H & W Contracting Co., 102 F.3d 516 (11th Cir. 1996) (standard of review for summary judgment)
  • Welch v. Celotex Corp., 951 F.2d 1235 (11th Cir. 1992) (view evidence in light most favorable to nonmoving party on summary judgment)
  • Morgan v. Ford, 6 F.3d 750 (11th Cir. 1993) (constructive discharge test — intolerable working conditions)
  • Akins v. Fulton Cty., 420 F.3d 1293 (11th Cir. 2005) (substantial evidence required to create jury issue on constructive discharge)
  • Virgo v. Riviera Beach Assocs. Ltd., 30 F.3d 1350 (11th Cir. 1994) (objective intolerability standard)
  • Hargray v. City of Hallandale, 57 F.3d 1560 (11th Cir. 1995) (resignation with a choice is voluntary)
  • Cleveland v. Home Shopping Network, Inc., 369 F.3d 1189 (11th Cir. 2004) (ADA prima facie elements and definition of qualified individual)
  • Nat’l R.R. Passenger Corp. v. Morgan, 536 U.S. 101 (2002) (hostile work environment accrues so long as one act falls within filing period)
  • Watson v. Blue Circle, Inc., 324 F.3d 1252 (11th Cir. 2003) (intervening employer action can sever hostile‑environment claim)
  • Stewart v. Miss. Transp. Comm’n, 586 F.3d 321 (5th Cir. 2009) (reassignment can be intervening action)
  • Mendoza v. Borden, Inc., 195 F.3d 1238 (11th Cir. 1999) (severity/pervasiveness standard for hostile work environment)
  • Faragher v. City of Boca Raton, 524 U.S. 775 (1998) (employer vicarious liability and affirmative defense)
  • Burlington Indus., Inc. v. Ellerth, 524 U.S. 742 (1998) (same)
  • Farley v. Am. Cast Iron Pipe Co., 115 F.3d 1548 (11th Cir. 1997) (what constitutes effective anti‑harassment policy)
  • Madray v. Publix Supermarkets, Inc., 208 F.3d 1290 (11th Cir. 2000) (employee duty to use employer’s remedial procedures)
  • Baldwin v. Blue Cross/Blue Shield of Ala., 480 F.3d 1287 (11th Cir. 2007) (failure to use procedures supports Faragher defense)
  • Frederick v. Sprint/United Mgmt. Co., 246 F.3d 1305 (11th Cir. 2001) (employer must act reasonably promptly when investigating complaints)
  • Surtain v. Hamlin Terrace Found., Inc., 789 F.3d 1239 (11th Cir. 2015) (FMLA retaliation causation discussion)
  • Ledbetter v. Goodyear Tire & Rubber Co., Inc., 421 F.3d 1169 (11th Cir. 2005) (EEOC filing deadlines in non‑deferral states)
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Case Details

Case Name: Jones v. Allstate Insurance Co.
Court Name: Court of Appeals for the Eleventh Circuit
Date Published: Sep 6, 2017
Citations: 707 F. App'x 641; No. 16-15628
Docket Number: No. 16-15628
Court Abbreviation: 11th Cir.
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    Jones v. Allstate Insurance Co., 707 F. App'x 641