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20 CAR pt. 432, Subpart 3 – Designation and Certification of Ombudsman Programs and Representatives — Grievance Processes | Midpage
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Code of Arkansas Rules
Title 20
Chapter XI
Subchapter A
Part 432
Subpart 3
20 CAR pt. 432, Subpart 3
Designation and Certification of Ombudsman Programs and Representatives — Grievance Processes
1
Designation of ombudsman programs
2
Criteria for designation as a provider agency
3
Process for designation of a provider agency, where the area agency on aging serves as provider agency
4
Process for designation of a provider agency where the Office of the State Long-Term Care Ombudsman contracts directly with a provider agency
5
Withdrawal of designation of ombudsman programs
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Process for withdrawal of designation of an ombudsman program provider agency
7
Voluntary withdrawal of a provider agency
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Designation of long-term care ombudsman representatives — Criteria for designation
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Minimum qualifications of the Regional Ombudsman
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Minimum qualifications of staff ombudsman representatives
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Minimum qualifications for volunteer ombudsman representatives
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Provider agency process for hiring ombudsman program representatives
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Certification of formerly certified ombudsman representatives from Arkansas or from another state
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Notification of designation
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Refusal to designate, suspension of designation, or withdrawal of designation of an individual as an ombudsman representative
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Process for refusal to designate, suspension of designation, or withdrawal of an individual as an ombudsman representative
17
Grievances against an ombudsman representative related to the performance of duties