CHAPTER 12

Section 1. State Case Registry. CSP shall submit all State Case Registry (Title IV-D and non-Title IV-D child support case information) to the Federal Case Registry unless the Family Violence Indicator is marked on a case.

Section 2. State Directory of New Hires. CSP shall maintain a registry of all newly hired employees for submission to the National Directory of New Hires.

Section 3. Intergovernmental Central Registry.

1. (a) CSP shall establish a central registry responsible for receiving, transmitting, and responding to inquiries on all incoming intergovernmental IV-D cases.

2. (b) CSP shall within 10 working days of receipt of an intergovernmental IV-D case:

   1. (i) Ensure that the documentation submitted with the case has been reviewed to determine completeness;
   2. (ii) Forward the case for necessary action either to the central State Parent Locator Service for location services or to the appropriate agency for processing;
   3. (iii) Acknowledge receipt of the case and request any missing documentation; and
   4. (iv) Inform the initiating agency where the case was sent for action.
3. (c) If the documentation received with a case is incomplete and cannot be remedied by the central registry without the assistance of the initiating agency, the central registry shall forward the case for any action that can be taken pending necessary action by the initiating agency.
4. (d) The central registry shall respond to inquiries from initiating agencies within five (5) working days of receipt of the request for a case status review.