1. (a) The Customer Council shall:

   1. (1) review the products and services of Maryland Correctional Enterprises;
   2. (2) advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;
   3. (3) recommend new products and services;
   4. (4) annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;
   5. (5) recommend sales, marketing, and customer satisfaction initiatives;
   6. (6) annually review the Maryland Correctional Enterprises business plan; and
   7. (7) serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.
2. (b) The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.

Added by Acts 1999, c. 324, § 1, eff. Oct. 1, 1999. Amended by Acts 2005, c. 124, § 1, eff. Oct. 1, 2005.