ULTIMATE HEARING SOLUTIONS II, LLC, et al. v. TWIN CITY FIRE INSURANCE COMPANY
NO. 20-2401
IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA
January 14, 2021
CIVIL ACTION
MEMORANDUM
Plaintiffs in this case have suffered business losses after being forced to close or modify their operations due to the COVID-19 pandemic and consequent government closure orders. Plaintiffs sought indemnity from their insurance provider, Twin City Fire Insurance Company (“Twin City“) under their all-risk commercial property policies and Twin City denied their claims. Plaintiffs then filed suit against Twin City for breach of contract and bad faith. This matter is currently before the Court on the Parties’ Cross-Motions for Summary Judgment. Having considered the Parties’ motions, the Court will grant Defendant‘s motion and deny Plaintiffs’ motion.
I. FACTUAL BACKGROUND1
Plaintiffs Ultimate Hearing Solutions II, LLC, Ultimate Hearing Solutions III, LLC, Ultimate Hearing Solutions IV, LLC, Ultimate Hearing Solutions V, LLC and Ultimate Hearing Solutions VI, LLC (collectively, “Plaintiffs” or “Ultimate Hearing Solutions“) are limited liability companies that operate hearing aid stores and provide hearing tests, hearing aids, and after-care for patients. Plaintiffs are citizens of Pennsylvania. Plaintiffs’ Amended Complaint (“Compl.“), ECF No. 6. Plaintiffs operate stores at several locations in Pennsylvania, Delaware, Maryland and Virginia. Compl. ¶ 8. Twin City Fire Insurance Company is a citizen of Indiana.2
Defendant issued a Business Owner‘s Insurance Policy to Plaintiffs for the period of April 23, 2019 to April 23, 2020, which Plaintiffs renewed for the period of April 23, 2020 through April 23, 2021. ECF No. 18, Ex. A & B.3 The Policies provide that Twin City “will pay for direct physical loss of or physical damage to
At issue here, the Policies provide coverage for business income (“Business Income Coverage“) and business income for civil authority actions (“Civil Authority Coverage“). The Business Income Coverage clause states that,
[Twin City] will pay for the actual loss of Business Income you sustain due to the necessary suspension of your “operations” during the “period of restoration.” The suspension must be caused by direct physical loss of or physical damage to property at the “scheduled premises” . . . caused by or resulting from a Covered Cause of Loss.
Id. at 10. The Business Income Coverage includes a provision for “Extra Expense,” which states that Twin City “will pay reasonable and necessary Extra Expense you incur during the ‘period of restoration’ that you would not have incurred if there had been no direct physical loss or physical damage to property at the ‘scheduled premises.‘” Id. The Civil Authority Coverage states:
This insurance is extended to apply to the actual loss of Business Income you sustain when access to your “scheduled premises” is specifically prohibited by order of a civil authority as the direct result of a Covered Cause of Loss to property in the immediate area of your “scheduled premises.”
Id. at 11.
The Policies also contain the following exclusion (“Virus Exclusion“): “[Twin City] will not pay for loss or damage caused directly or indirectly by . . . [the] Presence, growth, proliferation, spread or any activity of . . . [a] virus.” Virus Coverage at 1. The Virus Exclusion has two exceptions: “(1) When ‘fungi‘, wet or dry rot, bacteria or virus results from fire or lightning; or (2) To the extent that coverage is provided in the Additional Coverage – Limited Coverage for ‘Fungi‘, Wet Rot, Dry Rot, Bacteria and Virus with respect to loss or damage by a cause of loss other than fire or lightning” (“Limited Virus Coverage“). Id. The Limited Virus Coverage provides as follows:
We will pay for loss or damage by “fungi“, wet rot, dry rot, bacteria and virus. As used in this Limited Coverage, the term loss or damage means: (1) Direct physical loss or direct physical damage to Covered Property caused by “fungi“, wet rot, dry rot, bacteria or virus, including the cost of removal of the “fungi“, wet rot, dry rot, bacteria or virus...
Id. at 2. This coverage only applies when the virus is the result of a “specified cause of loss” other than fire or lightning. Id. “Specified cause of loss” is defined in the Special Coverage Property Form and means: “Fire; lightning; explosion, windstorm or hail; smoke; aircraft or vehicles; riot or civil commotion; vandalism; leakage from fire extinguishing equipment; sinkhole collapse; volcanic action; falling objects; weight of snow, ice or sleet; water damage.” Coverage Form at 25.
Plaintiffs sought coverage under the Policies for alleged losses they sustained because of COVID-19. Twin City denied coverage under the Policies. Plaintiffs then
II. PROCEDURAL HISTORY
On May 21, 2020, these Plaintiffs, along with several other LLCs, filed a Complaint against several insurance-provider Defendants. ECF No. 1. The causes of action were severed by Order of this Court (ECF No. 3), and Plaintiffs filed an Amended Complaint (ECF No. 6) against Twin City asserting claims for breach of contract based on Business Income Coverage (Count I) and Civil Authority Coverage (Count II), and bad faith under
III. LEGAL STANDARD
Summary judgment is proper when there is no genuine dispute of material fact and the movant is entitled to judgment as a matter of law. See
IV. DISCUSSION
Plaintiffs claim that Defendant breached their insurance contract by failing to provide Business Income Coverage, Extended Business Income coverage, and Extra Expense coverage (Count I) and Civil Authority Coverage (Count II) to Plaintiffs for their pandemic-related losses. Compl. at ¶¶ 19-30; Id. at ¶¶ 31-37. Plaintiffs also bring a bad faith claim (Count III). Id. at ¶¶ 38-41.
A. Breach of Contract (Counts I and II)
Under Pennsylvania law, “[c]ontract interpretation is a question of law that requires the court to ascertain and give effect to the intent of the contracting parties as embodied in the written agreement.” In re Old Summit Mfg., LLC, 523 F.3d 134, 137 (3d Cir. 2008) (internal citation omitted). The language of an insurance policy “must be construed in its plain and ordinary sense, and the policy must be read in its entirety.” Pennsylvania Nat. Mut. Cas. Ins. Co. v. St. John, 106 A.3d 1, 14 (Pa. 2014) (internal citation omitted).
The Court‘s analysis begins with whether a provision in the insurance policy is ambiguous. When insurance policy language is “clear and unambiguous,” a court applying Pennsylvania law must “give effect to that language.” 401 Fourth St. v. Inv‘rs Ins. Co., 879 A.2d 166, 170 (Pa. 2005). “Alternatively, when a provision in the policy is ambiguous, the policy is to be construed in favor of the insured to further the contract‘s prime purpose of indemnification and against the insurer, as the insurer drafts the policy, and controls coverage.” Kvaerner Metals Div. of Kvaerner U.S., Inc. v. Commercial Union Ins. Co., 908 A.2d 888, 897 (Pa. 2006) (quoting 401 Fourth St., 879 A.2d at 170) (internal quotation marks omitted).5
A policy is ambiguous “if it is reasonably susceptible of different constructions and capable of being understood in more than one sense.” Madison Const. Co. v. Harleysville Mut. Ins. Co., 735 A.2d 100, 106 (Pa. 1999) (quoting Hutchison v. Sunbeam Coal Co., 519 A.2d 385, 390 (1986)). Under Pennsylvania law, “ambiguity (or the lack thereof) is to be determined by reference to a particular set of facts.” Id. at 607. The “proper focus regarding issues of coverage under insurance contracts is the reasonable expectation of the insured.” Bubis v. Prudential Prop. & Cas. Ins. Co., 718 A.2d 1270, 1272 (Pa. Super. Ct. 1998). Under Pennsylvania law, even if
The insured party bears the burden to “make a prima facie showing that a claim falls within the policy‘s grant of coverage.” State Farm Cas. Co. v. Estates of Mehlman, 598 F.3d 105, 111 (3d Cir. 2009) (applying Pennsylvania law). Once that burden is met, the insurance company must “prov[e] the applicability of any exclusions or limitations on coverage.” Koppers Co. v. Aetna Cas. & Sur. Co., 98 F.3d 1440, 1446 (3d Cir. 1996) (applying Pennsylvania law).
Plaintiffs assert that their losses are covered under the Policy. Its all-risk policy insures against “direct physical loss of or direct physical damage to Covered Property . . . caused by or resulting from a Covered Cause of Loss.” Coverage Form at 1. “Covered Cause of Loss” is defined as “risks of direct physical loss unless the loss is Excluded . . . or Limited . . . .” Id. at 2. Plaintiffs claim that their losses are covered under the Business Income Coverage, Extra Business Income, Extra
The Business Income Coverage provision covers certain losses of business income caused by direct physical loss of or damage to the covered property. It provides that Defendant:
will pay for the actual loss of Business Income you sustain due to the necessary suspension of your “operations” during the “period of restoration.” The suspension must be caused by direct physical loss of or damage to property at the described premises. The loss or damage must be caused by or result from a Covered Cause of Loss.
Id. at 10. “[O]perations” means the insured‘s “business activities occurring at the ‘scheduled premises’ and tenantability of the ‘scheduled premises‘.” Id. at 24. The “period of restoration” is defined as the time that “begins with the date of direct physical loss or damage caused by or resulting from any Covered Cause of Loss at the described premises” and “[e]nds on the earlier of” (1) the “date when the property at the described premises should be repaired, rebuilt or replaced with reasonable speed and similar quality,” or (2) the “date when business is resumed at a new permanent location.” Id. at 24-25. Extended Business Income coverage extends the eligible Business Income Coverage beyond the end of the period of restoration. However, the Loss of Business Income “must be caused by direct physical loss or physical damage at the ‘scheduled premises’ caused by or resulting from a Covered Cause of Loss.” Id. at 11. Under the Policy‘s separate Extra Expense coverage
(a) Avoid or minimize the suspension of business and to continue “operations” at the described premises or at replacement premises or temporary locations, including relocation expenses and costs to equip and operate the replacement premises or temporary locations; or (b) To minimize the suspension of business if you cannot continue “operations.”
Id. at 10. “Extra Expense” under this provision “means reasonable and necessary Extra Expense [the insured] incur[s] during the ‘period of restoration’ that [it] would not have incurred if there had been no direct physical loss of or damage to property caused by or resulting from a Covered Cause of Loss.” Id. The Policy also includes an endorsement for Civil Authority Coverage providing that:
This insurance is extended to apply to the actual loss of Business Income you sustain when access to your “scheduled premises” is specifically prohibited by order of a civil authority as the direct result of a Covered Cause of Loss to property in the immediate area of your “scheduled premises.”
Id. at 11.
Under Pennsylvania law, the Court first determines whether Plaintiffs have met their burden of establishing coverage under the Policy. See State Farm, 598 F.3d at 111. The policy provisions that Plaintiffs invoke share certain essential elements. Business Income Coverage and Extra Expense are tied to “direct physical loss of or damage to property at the described premises.” Coverage Form at 10. Business Income Coverage requires the suspension of operations to be caused by “direct physical loss of or damage to property” of the insured, while the Extra
i. Direct Physical Loss of or Damage to Property
For Ultimate Hearing Solutions to state a prima facie claim of coverage under the Business Income Coverage or the Extra Expense endorsement, it must show it has suffered “direct physical loss of or damage to” its property. The parties sharply dispute the meaning of that phrase. Ultimate Hearing Solutions contends that “direct physical loss of . . . property” is not limited to physical alteration of the property but includes loss of use of its property. Plaintiffs analogize the virus to odors, carbon monoxide or noxious gasses, which are not tangible or visible yet have been held to render property unusable and constitute a “physical loss.”
Third Circuit precedent is on point and instructive here. In Port Authority of New York and New Jersey, the Circuit addressed whether the presence of asbestos
only if an actual release of asbestos fibers from asbestos containing materials has resulted in contamination of the property such that its function is nearly eliminated or destroyed, or the structure is made useless or uninhabitable, or if there exists an imminent threat of the release of a quantity of asbestos fibers that would cause such loss of utility.
Id. at 236 (emphasis added). The criteria for ‘physical loss’ caused by a source “unnoticeable to the naked eye” is thus “whether the functionality of the . . . property was nearly eliminated or destroyed, or whether the[] property was made useless or uninhabitable” by that source. The “mere presence of asbestos, or the general threat of future damage from that presence, lacks the distinct and demonstrable character necessary for first-party insurance coverage.” Id. This test is consistent with Pennsylvania law. See Motorists Mut. Ins. Co. v. Hardinger, 131 F. App‘x 823, 826
The Court agrees with and adopts the conclusion reached by another Court in this district. In 4431, Inc. et al v. Cincinnati Ins. Cos., the Court concluded that, “under Pennsylvania law, for Plaintiffs to assert an economic loss resulting from their inability to operate their premises as intended within the coverage of the Policy‘s ‘physical loss’ provision, the loss and the bar to operation from which it results must bear a causal relationship to some physical condition of the premises.” No. 5:20-cv-04396, 2020 WL 7075318, at *11 (E.D. Pa. Dec. 3, 2020) (emphasis in original). There must also be an “element correlating to [the] extent of operational utility – i.e., a premises must be uninhabitable and unusable, or nearly as such.” Id; see also Brian Handel D.M.D. v. Allstate Ins. Co., No. 20-3198, 2020 WL 6545893 (E.D. Pa. Nov. 6, 2020) (finding Port Authority and Hardinger preclude a finding of “direct physical loss of or damage to” property where it remained inhabitable and usable, albeit in limited ways). In sum, while structural damage is not required to show “direct physical loss of” property, the source that destroys the property‘s utility must have something to do with the physical condition of the premises.
And so, the Court must determine whether there is a genuine dispute of material fact as to whether Ultimate Hearing Solutions’ losses “bear some causal
This loss, even assuming arguendo that the Closure Orders prohibited Ultimate Hearing Solutions and its customers from entering the property, does not bear a causal connection to the physical condition of its premises. Because Ultimate Hearing Solutions expressly denies the existence of anything affecting the physical condition of its premises, its losses are a mere loss of use untethered to the physical condition of the property itself. Reading “direct physical loss of or damage to property” to contemplate mere loss of use is not a reasonable interpretation of the Policy because it does not make sense when reading the contract as a whole. Colorcon, Inc. v. Lewis, 792 F. Supp. 2d 786, 797 (E.D. Pa. 2011) (a court must read the contract “as a whole . . . it being necessary to consider every part thereof in order to resolve the meaning of a particular part as well as that of the whole“) (internal citation and quotation omitted).
If mere loss of use counted as “direct physical loss of” property, the “period of restoration” language would be rendered a nullity. Business Income Coverage
Ultimate Hearing Solutions cites Friends of Danny Devito v. Wolf to support its claims. See id. (Pa. 2020). In that case, the Pennsylvania Supreme Court found that the COVID-19 pandemic qualifies as a natural disaster under a statute that defines natural disasters as events that result in “substantial damage to property, hardship, suffering or possible loss of life.” Id. According to Ultimate
However, Danny Devito does not support Ultimate Hearing Solutions’ claims. First, the Pennsylvania Supreme Court did not hold that COVID-19 causes property damage. It held that COVID-19 is a natural disaster that triggers the Governor‘s executive authority because the pandemic “is unquestionably a catastrophe that ‘results in . . . hardship, suffering or possible loss of life.‘” Devito, 227 A.3d at 888 (ellipses in original) (quoting
case, the question is whether the businesses losses suffered by Ultimate Hearing Solutions are covered under the Policy and whether Defendant breached its obligations to Ultimate Hearing Solutions in denying their claims. Ultimate Hearing Solutions has failed to show it suffered covered “direct physical loss or damage” to its property.
ii. Covered Cause of Loss
The Policy defines a Covered Cause of Loss as “risks of direct physical loss unless the loss is Excluded . . . or Limited . . . .” Coverage Form at 2. A Covered Cause of Loss must cause the “direct physical loss of or damage to” Ultimate Hearing Solutions’ property for purposes of the Business Income Coverage, Extended Business Income, and Extra Expense endorsements. For purposes of Civil Authority Coverage, a Covered Cause of Loss must impact property other than Ultimate Hearing Solutions’ in the immediate area of the insured property, and the government must take an action prohibiting access to Ultimate Hearing Solutions’ property due to that Covered Cause of Loss at the other property. Coverage Form at 11.
Plaintiffs claim that the Closure Orders constitute a Covered Cause of Loss, but that argument does not fit with the plain language of the Policy. The government
Ultimate Hearing Solutions’ complaint also alleges that the government orders caused direct physical loss and damage to nearby property for purposes of the Civil Authority Coverage. But as a matter of logic, the civil authority orders that purportedly affected access to Ultimate Hearing Solutions’ property cannot have been issued due to loss or damage caused to other property by the same orders. Further, the effect of the Civil Authority Coverage is to extend additional coverage to a specific situation that would not otherwise be covered under the Policy – when there is a “Covered Cause of Loss to property in the immediate area” of the insured property, but the actual insured property has not suffered a “Covered Cause of Loss.” Implicit in the Civil Authority Coverage is the assumption that the insured property
Relatedly, Ultimate Hearing Solutions has not demonstrated any facts to show the existence of any direct physical loss of or damage to nearby property caused by a Covered Cause of Loss. In support of its argument that the existence of the coronavirus pandemic satisfies this requirement, Plaintiffs cite Danny Devito and an unpublished, out-of-circuit case, which do not save their claim. As explained, supra, Danny Devito does not hold that COVID-19 causes property damage, and the Middle District of Florida case Ultimate Hearing Solutions cites merely denied the insurance company‘s motion to dismiss that was exclusively premised on the policy‘s virus exclusion. See Urogynecology Specialist of Florida LLC v. Sentinel Ins. Co. Ltd., No. 6:20-cv-1174, 2020 WL 5939172 (M.D. Fla. Sept. 24, 2020).9 Ultimate Hearing Solutions has not shown a genuine dispute of material fact as to whether the government orders were issued due to physical loss of or damage to nearby property, and without such direct physical loss or damage, there can be no coverage.
iii. Virus Coverage
Plaintiffs argue that their losses are covered under the Limited Virus Coverage of its Policies or, failing that, that the virus coverage is illusory. Pursuant to the “Limited Fungi, Bacteria or Virus Coverage,” Defendant “will pay for loss or damage by . . . virus. As used in this Limited Coverage, the term loss or damage means: (1) Direct physical loss or direct physical damage to Covered Property caused by . . . virus, including the cost of removal of the . . . virus.” Virus Coverage at 2. The aforementioned coverage “only applies when the . . . virus is the result of one or more of the following causes . . . (1) A ‘specified cause of loss’ other than fire or lightning; (2) Equipment Breakdown Accident occurs to Equipment Breakdown Property, if Equipment Breakdown applies to the affected premises.” Id. “Specified cause of loss” is defined in the Special Coverage Property Form and means: “Fire;
Plaintiffs’ claims here fail for the same reasons they are not covered under the Business Income Coverage or the Civil Authority Coverage. The Limited Virus Coverage clearly states that the Policy only covers “Direct physical loss or direct physical damage to Covered Property caused by . . . virus.” Plaintiffs did not allege that the coronavirus was present at any of their insured properties. They also have not shown, as discussed above, physical loss or damage to their properties.
Plaintiffs argue that the Court should find coverage under the Limited Virus Coverage because if the Court accepts the Defendant‘s argument that the provision requires physical damage to the property, that would mean that coverage under this provision is impossible and therefore illusory. Under Pennsylvania law, the “illusory coverage” doctrine provides that insurance coverage is considered “illusory” where the insured purchases no effective protection. ACE Capital Ltd. v. Morgan Waldon Ins. Mgmt., LLC, 832 F. Supp. 2d 554, 572 (W.D. Pa. 2011) (citation omitted); see also 401 Fourth Street, Inc. v. Investors Insurance Group, 879 A.2d 166, 174 n. 3 (Pa. 2005). If an exclusion provision would effectively preclude coverage for all risks reasonably anticipated by the parties under a
However, Plaintiffs fail to acknowledge that this Limited Virus Coverage provision also applies to fungi, wet rot, dry rot, and bacteria, not just viruses. While it may be difficult to think of a hypothetical situation where a virus causes physical damage to a property, it is not difficult to imagine that wet rot, dry rot or fungi can cause damage that would satisfy the “direct physical loss or direct physical damage” requirement. Further, while it may be difficult to imagine, Defendants did in fact identify a case where insured property was damaged due to a virus caused by a Covered Cause of Loss. See Curtis O. Griess & Sons, Inc. v. Farm Bureau Ins. Co. of Nebraska, 528 N.W.2d 329 (Neb. 1995) (finding coverage where a windstorm caused insured livestock to become infected with the pseudorabies virus).
iv. Virus Exclusion
Even if Plaintiffs had plausibly alleged their losses qualified for Business Income Coverage or Civil Authority Coverage, the Virus Exclusion precludes
A Third Circuit panel upheld a similar exclusion barring coverage for losses caused by hazardous substances or microorganisms. See, e.g., Certain Underwriters at Lloyds of London Subscribing to Policy No. SMP3791 v. Creagh, 563 F. App‘x 209, 211 (3d Cir. 2014) (applying microorganism exclusion to bacteria). A sister court also recently upheld a virus exclusion identical to this Policy‘s as unambiguous. See Wilson v. Hartford Cas. Co., No. 20-cv-3384, 2020 WL 5820800, at *7 (E.D. Pa. Sept. 30, 2020) (“[Insurer] will not pay for loss or damage caused directly or indirectly by . . . [p]resence, growth, proliferation, spread or any activity of ‘fungi‘, wet rot, dry rot, bacteria or virus.“). In his opinion, Judge Robreno noted that several Pennsylvania courts have also “enforced similar exclusions as unambiguous.” Id. (collecting cases). Exclusions are “effective against an insured if they are clearly worded and conspicuously displayed, irrespective of whether the insured read the limitations or understood their import.” Frederick Mut. Ins. Co. v. Ahatov, 274 F. Supp. 3d 273, 283 (E.D. Pa. 2017). Just as in Wilson, “the Policy
By the terms of the Policy, the virus only needs to be one cause of loss, not the sole cause of loss, for the exclusion to bar coverage. That the virus may or may not be present at the insured properties is immaterial – the Plaintiffs alleged that their losses stem from the Closure Orders designed to prevent the exposure to COVID-19 and the spread of the virus. Even if the virus was not the direct cause of the Plaintiffs’ losses, it was at least an indirect cause, which is sufficient to bar coverage under the Virus Exclusion clause.
B. Bad Faith Claim (Count III)
Finally, Ultimate Hearing Solutions claims that Twin City is liable for acting in bad faith. For an action arising under an insurance policy, an insurer/defendant may be liable for interest, punitive damages, court costs, and attorney fees if the insurer acted in bad faith toward the insured/plaintiff. See
A bad faith claim is an “independent cause of action to an insured that is not dependent upon success on the merits, or trial at all, of the contract claim.” Nealy v. State Farm Mut. Auto. Ins. Co., 695 A.2d 790, 792-93 (Pa. Super. Ct. 1997). But, if a bad-faith claim is premised solely on the denial of coverage, the claim must necessarily fail if a court finds that no coverage exists. See Gallatin Fuels, Inc. v. Westchester Fire Ins. Co., 244 F. App‘x 424, 435 (3d Cir. 2007) (“[I]f the insurer [is] correct as a matter of law in denying coverage, there is no basis for the [bad
Ultimate Hearing Solutions’ bad faith claim consists of three paragraphs in the complaint: (1) that “Defendant Twin City has no actual basis for declining complete coverage of the plaintiffs’ claims for damages” (Compl. ¶ 39); (2) that “[t]he refusal of defendant to compensate plaintiffs for losses sustained and its practices in the handling of the claim constitute bad faith towards the insured” (id. ¶ 40); and (3) that “Defendant has declined coverage in an intentional, willful and wanton disregard of the terms of the Policy.” Id. ¶ 41. The first and third paragraph, and the extent to which the second paragraph alleges that the refusal to compensate Plaintiffs was in bad faith, relate solely to the denial of coverage. Accordingly, Ultimate Hearing Solutions’ bad faith claim with respect to that conduct must fail
The Court then turns to Ultimate Hearing Solutions’ allegation that Twin City exhibited bad faith “in its practices in the handling of the claim.” Compl. ¶ 40. In its motion, Ultimate Hearing Solutions argues that Twin City‘s bad faith is evinced by Twin City‘s immediate denial of Ultimate Hearing Solutions’ claim “without conducting any investigation,” and without addressing or acknowledging Ultimate Hearing Solutions’ reasonable interpretation of “direct physical loss.” To the extent that these allegations may be construed to extend beyond bad faith in the denial itself to bad faith in the investigatory process or process of denial, Ultimate Hearing Solutions has not met its burden.
In the context of a claim for coverage based solely on the Closure Orders where there are no claims that the insured property or nearby property has been physically damaged and access to Plaintiffs’ property has not been entirely prohibited, there is nothing to investigate: coverage does not exist on the face of that claim. Therefore, Ultimate Hearing Solutions has not shown bad faith in Twin City‘s lack of investigation or by denying Ultimate Hearing Solutions’ claim “in light of the current context of mass denials of COVID-19 related business interruption claims.” Discovery on this issue would not change that conclusion. Accordingly, Ultimate Hearing Solutions has not shown its entitlement to damages
V. CONCLUSION
Because the Policies do not cover Plaintiffs’ losses, the Court will deny summary judgment to Plaintiffs and will grant summary judgment to Defendant on Counts I and II of the Amended Complaint. And because Plaintiffs have not shown bad faith or the existence of a dispute of material fact as to that bad faith, the Court will grant summary judgment to Defendant on Count III of the Amended Complaint.
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