RICHARD HUNSTEIN v. PREFERRED COLLECTION AND MANAGEMENT SERVICES, INC.
No. 19-14434
United States Court of Appeals, Eleventh Circuit
April 21, 2021
D.C. Docket No. 8:19-cv-00983-TPB-TGW
[PUBLISH]
Aрpeal from the United States District Court for the Middle District of Florida
Before JORDAN, NEWSOM, and TJOFLAT, Circuit Judges.
This appeal presents an interesting question of first impression under the Fair Debt Collection Practices Act—and, like so many other cases arising under federal statutes these days, requires us first to consider whether our plaintiff has Article III standing.
The short story: A debt collector electronically transmitted data concerning a consumer‘s debt—including his name, his outstanding balance, the fact that his debt resulted from his son‘s medical treatment, and his son‘s name—to a third-party vendor. Thе third-party vendor then used the data to create, print, and mail a “dunning” letter to the consumer. The consumer filed suit alleging that, in sending his personal information to the vendor, the debt collector had violated
We hold (1) that a violation of
Accordingly, we reverse the judgment of the district court and remand for further proceedings.
I
Congress еnacted the FDCPA “to eliminate abusive debt collection practices by debt collectors” and “to protect consumers against debt collection abuses.”
Except as provided in section 1692b of this title, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a postjudgment judicial remedy, a debt collеctor may not communicate, in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.
Richard Hunstein incurred a debt to Johns Hopkins All Children‘s Hospital arising out of his son‘s medical treatment. The hospital assigned the debt to Preferred Collections & Management Services, Inc. for collection. Preferred in turn hired Compumail, a California-based commercial mail vendor, to handle the collection. Preferred electronically transmitted to Compumail certain information about Hunstein, including, among other things: (1) his status as a debtor, (2) the exact balance of his debt, (3) the entity to which he owed the debt, (4) that the debt concerned his son‘s medical treatment, and (5) his son‘s name. Compumail used that information to generate and send a dunning letter to Hunstein.
Hunstein filed a complaint, alleging violations of both the FDCPA, see
Hunstein appealed, and we requested supplemental briefing on the question whether he had Article III standing to sue, which we now consider along with the merits.2
II
First things first. Because standing implicates our subject matter jurisdiction, we must address it at the outset, before turning to the merits. Steel Co. v. Citizens for a Better Env‘t, 523 U.S. 83, 101–02 (1998). Article III of the Constitution grants federal courts “judicial Power” to resolve “Cases” and “Controversies.”
Hunstein‘s appeal involves the first element, injury in fact, which consists of “an invasion of a legally protected interest” that is both “concrete and particularized” and “actual or imminent, not conjectural or hypothetical.” Id. at 560 (quotation marks omitted). In Trichell v. Midland Credit Mgmt., Inc., 964 F.3d 990 (11th Cir. 2020), a case involving
A plaintiff can meet the concreteness requirement in any of three ways. First, he can allege a tangible harm—a category that is “the most obvious and easiest to understand” and that includes, among other things, physical injury, financial loss, and emotional distress. See Muransky v. Godiva Chocolatier, Inc., 979 F.3d 917, 926 (11th Cir. 2020) (en banc); see also Huff v. TeleCheck Servs., Inc., 923 F.3d 458, 463 (6th Cir. 2019). Second, a plaintiff can allege a “risk of real harm.” Muransky, 979 F.3d at 927. Third, in the absence of a tangible injury or a risk of real harm, a plaintiff can identify a statutory violation that gives rise to an intangible-but-nonethеless-concrete injury. Spokeo, 136 S. Ct. at 1549. We consider each possibility in turn.
A
Hunstein doesn‘t allege a tangible harm. The complaint contains no allegations of physical injury, financial loss, or emotional distress. Instead, the complaint (1) conclusorily asserts that “[i]f a debt collector ‘conveys information regarding the debt to a third party—informs the third party that the debt exists or provides information about the details of the debt—then the debtor may well be harmed by the spread of this information,” and (2) vaguely references the “known, negative effect that disclosing sensitive medical information to an unauthorized third-party has on consumers[.]” In his supplemental brief, Hunstein asks us to construe these assertions as allegations of emotional harm, arguing that he was “humiliated, embarrassed, and suffered severe anxiety[.]” But we have “repeatedly held that an issue not raised in the district court and raised for the first time in an appeal will not be considered by this court.” Access Now, Inc. v. Sw. Airlines Co., 385 F.3d 1324, 1331 (11th Cir. 2004) (quotation marks omitted). Hunstein thus cannot establish standing on the basis of a tangible harm.
B
Nor can Hunstein demonstrate standing by the second route—showing a “risk of real harm.” “[W]hile very neаrly any level of direct injury is sufficient to show a concrete harm, the risk-of-harm analysis entails a more demanding standard—courts are charged with considering the magnitude of the risk.” Muransky, 979 F.3d at 927. “Factual allegations that establish a risk that is substantial, significant, or poses a realistic danger will clear this bar[.]” Id. at 933. Put slightly differently, to constitute injury in fact, the “threatened injury must be certainly impending.” Clapper v. Amnesty Int‘l USA, 568 U.S. 398, 409 (2013).
Again, Hunstein alleges only that a debtor “may well be harmed by the spread” of the sort of information at issue here. That vague allegation falls short of a risk that is “substantial, significant, or рoses a realistic danger,” Muransky, 979 F.3d at 933, or is “certainly impending,” Clapper, 568 U.S. at 409.
C
We thus consider whether Hunstein can show standing in the third manner—through a statutory violation. “[T]he violation of a procedural right granted by statute can be sufficient in some circumstances to constitute injury in fact,” such that “a plaintiff . . . need not allege any additional harm beyond the one
1
Starting with history, we can discern a concrete injury where “intangible harm has a close relationship to a harm thаt has traditionally been regarded as providing a basis for a lawsuit in English or American courts.” Id. Put differently, we look to “whether the statutory violation at issue led to a type of harm that has historically been recognized as actionable.” Muransky, 979 F.3d at 926. Muransky explains that the “fit between a new statute and a pedigreed common-law cause of action need not be perfect, but we are called to consider at a minimum whether the harms match up between the two.” Id.
For more than a century, invasions of personal privacy have bеen regarded as a valid basis for tort suits in American courts. See, e.g., Pavesich v. New England Life Ins. Co., 122 Ga. 190, 50 S.E. 68 (1905); Munden v. Harris, 153 Mo. App. 652, 134 S.W. 1076 (1911); Kunz v. Allen, 102 Kan. 883, 172 P. 532 (1918). By 1977, the Restatement (Second) noted that “the existence of a right of privacy is now recognized in the great majority of the American jurisdictions that have considered the question.” Restatement (Second) of Torts § 652A cmt. a. (Am. Law Inst. 1977).
More particularly, the term “invasion of privacy” comprises an identifiable family of common-law torts—including, most relevantly here, “public disclosure of private facts.” Invasion of Privacy, Black‘s Law Dictionary 952 (10th ed. 2014). It is hornbook law that “[о]ne who gives publicity to a matter concerning the private life of another is subject to liability to the other for invasion of his privacy, if the matter publicized is of a kind that (a) would be highly offensive to a reasonable person, and (b) is not of legitimate concern to the public.” Restatement (Second) of Torts § 652D (1977); accord, e.g., 77 C.J.S. Right of Privacy and Publicity § 32; 62A Am. Jur. 2d Privacy § 79. Indeed, the Supreme Court itself has recognized “the individual interest in avoiding disclosure of personal matters” and has recognized that “both the common law and the literal undеrstandings of privacy encompass the individual‘s control of information concerning his or her person.” United States Dep‘t of Justice v. Reporters Comm. for Freedom of the Press, 489 U.S. 749, 763 (1989) (citation and quotation marks omitted).
Having established the historical pedigree of invasion-of-privacy torts—in particular, the sub-species applicable to the public disclosure of private facts—we next consider whether Preferred‘s alleged statutory violation is sufficiently analogous. Notably, the FDCPA‘s statutory findings explicitly identify “invasions of individual privacy” as one of the harms agаinst which the statute is directed.
Perry v. Cable News Network, Inc., 854 F.3d 1336 (11th Cir. 2017), strongly supports that conclusion. Perry concerned a plaintiff‘s allegations that CNN divulged
Our decision in Trichell does not require a contrary conclusion. That case addressed a claim under a different FDCPA provision,
2
Although it presents a closer question, we conclude that “the judgment of Congress” also favors Hunstein. Congress, of course, expresses its “judgment” in only one way—through the text of duly enacted statutes. Even assuming that
It‘s true that we pointed in Trichell to the FDCPA‘s language thаt a person may recover “any actual damage sustained by such person as a result of” an FDCPA violation and “such additional damages as the court may allow,”
*
*
Because (1)
III
Having determined that Hunstein has standing to sue under
We begin with the plain meaning of the phrase “in connection with” and its cognate word, “connection.” Dictionaries have adopted broad definitions of both. Webster‘s Third defines “connection” to mean “relationship or association.” Connection, Webster‘s Third International Dictionary at 481 (1961), and the Oxford Dictionary of English defines the key phrase “in connection with” to mean “with reference to [or] concerning,” In Connection With, Oxford Dictionary of English at 369 (2010). Usage аuthorities further explain that the phrase “in connection with” is “invariably a vague, loose connective.” Bryan A. Garner, Garner‘s Dictionary of Legal Usage 440 (3d ed. 2011).
Preferred‘s transmittal to Compumail included specific details regarding Hunstein‘s debt: Hunstein‘s status as a debtor, the precise amount of his debt, the entity to which the debt was owed, and the fact that the debt concerned his son‘s medical treatment, among other things. It seems to us inescapable that Preferred‘s communication to Compumail at least “concerned,” was “with refеrence to,” and bore a “relationship [or] association” to its collection of Hunstein‘s debt. We thus hold that Hunstein has alleged a communication “in connection with the collection of any debt” as that phrase is commonly understood.
Preferred resists that conclusion on three different grounds, which we address in turn.
A
First, Preferred relies on our interpretation of another FDCPA provision,
Relying on Caceres and Reese—both of which, again, addressed
When determining whether a communication was made in connection with the collection of a[ny] debt, the courts look to the language of the communication itself to ascertain whether it contains a demand for payment and warns of additional fees or actions if payment is not tendered. Consequently, when determining whether the transmission of information to a third party constitutes a violation of the FDCPA, it is important to consider whether the communication makes an express or implied demand for payment.
The district court‘s conclusion that the phrase “in connection with the collection of any debt” necessarily entails a demand for payment defies the language and structure of
The upshot is that the phrase “in connеction with the collection of any debt” in
Second, and relatedly, the district court‘s interpretation renders yet another portion of
The district court seems to have been led astray by its reliance on decisions interpreting
B
Preferred separately urges us to adopt the holistic, multi-faсtoring balancing test that the Sixth Circuit decreed in its unpublished opinion in Goodson v. Bank of Am., N.A., 600 Fed. Appx. 422 (6th Cir. 2015). That test counsels courts confronting
- the nature of the relationship of the parties;
- whether the communication expressly demanded payment or stated a balance due;
- whether it was sent in response to an inquiry or request by the debtor;
- whether the statements were part of a strategy to make payment more likely;
- whether the communication was from a debt collector;
- whether it stated that it was an attempt to collect a debt; and
- whether it threatened consеquences should the debtor fail to pay.
Goodson, 600 F. App‘x at 431. We decline Preferred‘s invitation for two related reasons.
First, and perhaps most obviously, Goodson and the cases that have relied on
Second, we believe that in the context of
C
Lastly, Preferred makes what we‘ll call an “industry practice” argument. It contrasts what it says is the widespread use of mail vendors like Compumail and the relative dearth of FDCPA suits against them. More particularly, Preferred identifies cases involving mail vendors and emphasizes that none of them hold that a debt collector‘s mail vendor violated the FDCPA. True enough, but none of the cases that Preferred cites involved
One final (and related) point: It‘s not lost on us that our interpretation of
IV
To sum up, Hunstein has Article III standing to bring his claim under
REVERSED and REMANDED.
