CHERYL P. FRANCIS, Plaintiff-Appellant, v. BOOZ, ALLEN & HAMILTON, INCORPORATED, Defendant-Appellee. RESERVE OFFICERS ASSOCIATION, Amicus Supporting Appellant.
No. 05-1523
United States Court of Appeals for the Fourth Circuit
June 22, 2006
PUBLISHED. Argued: March 16, 2006. Appeal from the United States District Court for the Eastern District of Virginia, at Alexandria. Claude M. Hilton, District Judge. (CA-04-669-1)
Before WILKINS, Chief Judge, and NIEMEYER and DUNCAN, Circuit Judges.
COUNSEL
ARGUED: Adam Augustine Carter, NOTO & OSWALD, P.C., Washington, D.C., for Appellant. Stephen William Robinson,
OPINION
DUNCAN, Circuit Judge:
This appeal requires us to consider the parameters of the Uni- formed Services Employment and Reemployment Rights Act of 1994,
I.
Given the procedural posture of this case, we summarize the facts in the light most favorable to Francis. Evans v. Techs. Applications & Serv. Co., 80 F.3d 954, 958 (4th Cir. 1996). Francis began working for BAH in Crystal City, Virginia in 1996 and was promoted to a position as a Level II Senior Consultant in 2000. Until March 2003, Francis worked as a computer technician pursuant to a contract with one of BAH‘s clients, the Office of Solid Waste and Emergency Response (“OSWER“) of the Environmental Protection Agency (“EPA“). Francis performed a variety of functions as required by OSWER, categorized by BAH as Tier I (low-level call center work), Tier II (face-to-face work and higher-level problem solving), or Tier III (networking assistance). Because of the nature of the work, Francis
During the time of her employment with BAH, Francis was also a petty officer in the United States Naval Reserves. As part of her military obligation, she was deployed on full-time active duty beginning March 16, 2003. Following her discharge from active duty, Francis resumed her duties at BAH on August 11, 2003. It is undisputed that Francis retained the same title, salary, consulting engagement, and work location upon her return.
There were, however, certain changes in Francis’ responsibilities and work schedule following her return from deployment. First, although Francis continued to perform a mix of Tier I and Tier II work, she performed almost no Tier III work. This change resulted from EPA‘s decision to consolidate its network operations and trans- fer the maintenance and administration of OSWER‘s network to another vendor. By the time Francis returned from deployment, this consolidation was nearly complete, and no one at BAH performed substantial Tier III work on the OSWER contract.
A second change related to Francis’ work schedule. On August 28, BAH informed her that she would be permanently assigned to the late shift.1 Unbeknownst to BAH, this revision created a conflict with evening undergraduate classes in which Francis had enrolled on August 26, 2003. Francis, however, arranged for various supervisors and co-workers to replace her when her work schedule conflicted with her classes. Francis did not miss any classes as a result of her new schedule. She did, however, inform BAH on August 29 that she believed that her USERRA rights were being violated.
Less than two weeks after receiving the Notice of Probation, Francis again left the office without authorization in order to attend to a customer at an off-site location. On December 15, 2003, BAH terminated Francis’ employment, and this action followed.
II.
A.
We review the district court‘s grant of summary judgment de novo. Evans, 80 F.3d at 958. We apply the same legal standards as the district court and uphold the summary judgment only if the evidence, viewed in the light most favorable to the non-moving party, entitles the moving party to judgment as a matter of law. Id.
B.
Francis brings three claims under USERRA, which we will examine in turn. She first claims that BAH discriminated against her in violation of both
Francis’ second claim alleges improper discharge in violation of
Finally, Francis’ third claim alleges improper retaliation in violation of
C.
1. Claim One—Discrimination
Francis first argues that the district court erred in holding that BAH did not discriminate against her in violation of USERRA with respect to the changes in her work schedule and responsibilities. Although Francis alleges discrimination under both
We begin by noting that, “[b]ecause USERRA was enacted to pro- tect the rights of veterans and members of the uniformed services, it must be broadly construed in favor of its military beneficiaries.” Hill v. Michelin N. Am., Inc., 252 F.3d 307, 312-13 (4th Cir. 2001). In addition, while USERRA is a relatively recent statutory scheme, we can and should use relevant pre-USERRA case law as a guide toward understanding USERRA: “[i]n enacting USERRA, Congress . . . emphasized that Federal laws protecting veterans’ employment and reemployment rights for the past fifty years had been successful and that the large body of case law that had developed under those statutes remained in full force and effect, to the extent it is consistent with USERRA.”
“The first step in determining the meaning of a statute is to exam- ine the statute‘s plain language. In doing so, we look at ‘the language itself, the specific context in which that language is used, and the broader context of the statute as a whole.‘” United States v. Andrews, 441 F.3d 220, 222 (4th Cir. 2006) (internal citation omitted) (quoting Robinson v. Shell Oil Co., 519 U.S. 337, 341 (1997)). USERRA pro- vides a multi-tiered and “comprehensive remedial scheme to ensure the employment and reemployment rights of those called upon to serve in the armed forces of the United States.” Morris-Hayes v. Bd. of Educ., 423 F.3d 153, 160 (2d Cir. 2005) (discussing USERRA in the context of Section 1983 claims). We analyze this comprehensive scheme holistically, careful to interpret each section in a manner that does not render any other sections inconsistent or superfluous. See Soliman v. Gonzales, 419 F.3d 276, 283 (4th Cir. 2005). With this guidance in mind, we consider the relevant statutory sections.
a. Section 4312
i.
In relevant part,
As noted above,
In short,
Section 4312 serves only to guarantee service persons’ reemployment without question as to the employer‘s intent.
This interpretation is in keeping with congressional intent in enacting the USERRA. Finding existing veteran‘s right stat- utes overly complex and ambiguous, leaving veterans and employers confused as to their rights and responsibilities, Congress acted “to clarify, simplify, and where necessary, strengthen the existing veterans’ employment and reemploy- ment rights provisions.” Lapine v. Town of Wellesley, 970 F. Supp. 55, 58, fn.2. (D. Mass. 1997). Section 4312 places service people and employers on notice that, upon returning from service, veterans are entitled to their previous positions of employment. After being reemployed, the service person is protected by §§ 4316(c) and4311 .
Jordan v. Air Prods. & Chems., Inc., 225 F.Supp.2d 1206, 1208 (C.D. Cal. 2002). Put more simply,
Francis’ interpretation of
ii.
We now decide whether BAH violated
The undisputed evidence demonstrates that Francis was rehired with the same title, salary, consulting engagement, and work location upon returning. The actions Francis complained of occurred signifi- cantly after her return to BAH in August of 2003. Accordingly, they fall outside of
b. Section 4311
i.
We now consider whether
ii.
Francis first contends that, after being reemployed as a Level II Senior Consultant, she was gradually given more Tier I work than she had pre-deployment and was no longer given any Tier III work. Therefore, Francis contends, even though her job title and salary
Q. Were you doing the computer and software upgrades when you returned from deployment?
A. Yes, I was, initially.
Q. When did that stop, the upgrades?
A. Gradually my duties and responsibilities were further reduced, and I was designated to just only do call center, answer- ing the phone.
J.A. at 524-25.
[Francis] offers no support, beyond her own conclusory opinions, for the contention that her status and duties were changed and that such changes constituted the denial of a benefit of employment. . . . [Francis]’ own deposition testi- mony reveals that she performed nearly identical duties before and after her deployment, that is, providing both Tier I and Tier II support (in the Call Center).
Francis v. Booz Allen Hamilton, Inc., 2005 U.S. Dist. LEXIS 8159 at *8. We agree with the district court. The evidence viewed in the light most favorable to Francis does indicate that the relative amount of Tier I, II, and III work that Francis received post-deployment differed from her pre-deployment workload. This difference, however, was extremely slight and simply a continuation of her pre-deployment work patterns—which always involved a mix of Tier I, II, and III work depending on client needs, as did the responsibilities of other employees.
Francis’ deposition testimony indicates that she performed Tier I and Tier II duties both before and after deployment. J.A. 502-03, 515- 16 (noting that she performed Tier I duties both before and after deployment); 518-20 (acknowledging that she performed Tier II duties after returning from deployment). In addition, the reduction of Tier III work began before Francis was deployed, was a direct result of the change in the OSWER contract, and applied to all employees in Francis’ position. In response to this evidence, Francis provides naked speculation and open-ended rhetorical questions. See Appel- lant‘s Brief at 22 (noting that it is “hard to believe” that Tier III work was not available anywhere within BAH); 25 n.5 (asking, but not answering, “How many other jobs within BAH on other contracts or locations required mainly Tier II type work?“). In short, the district court correctly held that, viewing the evidence in the light most favor- able to Francis, BAH did not deny Francis a benefit of employment
iii.
Francis next contends that BAH denied her a benefit of employ- ment by changing her work schedule, making it difficult for her to attend evening classes. USERRA expressly states that “the opportu- nity to select work hours” constitutes a protected benefit of employ- ment.
The district court dismissed Francis’ claim, holding that a two-hour schedule change, which did not change the total number of hours worked and which Francis had previously worked without objection, was not significant enough to constitute the denial of a benefit of employment. We need not decide whether the schedule adjustment, on these facts, deprived Francis of a benefit of employment. Even if we so assume, Francis is entitled to relief under USERRA only if she can demonstrate that her military status was “a motivating factor” in her schedule change.
Accordingly, we affirm the district court‘s grant of summary judg- ment on Francis’ discrimination claim.
2. Claim Two—Improper Discharge
Francis next argues that the district court erred in granting sum- mary judgment to BAH on her claim of improper discharge. Specifi- cally, she contends that she presented evidence sufficient to create a dispute over whether BAH discharged her in violation of
In this case, the evidence of Francis’ misconduct at BAH is over- whelming and largely uncontroverted. She arrived late for work and left early without permission. She missed scheduled conference calls. She acted inappropriately to customers and co-workers—engendering complaints about her behavior and professional attitude from several of the latter. She left her work station without permission. Supervisors found her to be evasive, non-responsive, and uncommunicative.
Francis does submit an affidavit in the record in which she indi- cates that she believed that she was acting professionally and in accordance with the Core Values during her time at BAH. J.A. at 1044-45. Even viewing this affidavit in the light most favorable to Francis, however, it does not create a dispute of material fact suffi- cient to survive summary judgment. The operative legal question is not whether Francis believed that her dismissal was reasonable or that she was acting professionally. The operative question is whether, based on the undisputed evidence in the record, it was objectively rea- sonable for BAH to dismiss Francis. In this case, the undisputed evi- dence indicates an extensive pattern of unprofessional misconduct taking place over the course of years, well documented by BAH, and
It is also undisputed that Francis had notice that her misconduct was cause for discharge. Francis’ Notice of Probation expressly indi- cated that “this matter is to be taken with extreme seriousness and you should understand fully that your failure to immediately address these issues would result in termination of your employment.” J.A. at 429. The Notice of Probation detailed specific instances of misconduct to be corrected: failing to display a positive demeanor and respond to simple courtesies by her co-workers, failing to utilize the established process for late arrivals or absences, repeatedly refusing to do work assigned by her managers, storming out of the office after meetings, slamming down the phone on customers, and refusing to let co- workers know, as required by BAH policy, when she was going to be away from her desk. J.A. at 429-30. Finally, the Notice indicated what remedial actions Francis could take in order to avoid dismissal. This detailed statement, which Francis acknowledges receiving, constitutes notice sufficient to meet BAH‘s burden under
In short, the evidence of record reflects a systematic history of pro- fessional misconduct and a refusal to correct that misconduct when BAH brought it to Francis’ attention. BAH, therefore, had cause to terminate Francis pursuant to
3. Claim Three—Retaliation
Finally, Francis argues that BAH retaliated against her in violation of
Francis relies exclusively on the “temporal proximity” between her August 28 complaint and November Notice of Probation to prove that her exercise of USERRA rights was a motivating factor in the deci- sion to terminate her. While temporal proximity between a complaint and an adverse employment action can, in some cases, be used to sur- vive summary judgment, it does not suffice here. See Sheehan v. Dep‘t of the Navy, 240 F.3d 1009, 1014 (Fed. Cir. 2001) (noting that temporal proximity is one of a “variety of factors” that courts can use to determine improper motivation under USERRA). The actions that led to Francis’ probation and termination began before her protected activity, belying the conclusion that a reasonable factfinder might find that BAH‘s activity was motivated by Francis’ USERRA complaints. “Where timing is the only basis for a claim of retaliation, and gradual adverse job actions began well before the plaintiff had ever engaged in any protected activity, an inference of retaliation does not arise.” Slattery v. Swiss Reinsurance Am. Corp., 248 F.3d 87, 95 (2d Cir. 2001); see also Frazier v. Fairhaven Sch. Comm., 276 F.3d 52, 67 (1st Cir. 2002) (noting that conduct that occurs both before and after the event leading to the alleged retaliation cannot form the basis of a Title IX retaliation claim).
In short, no reasonable factfinder could conclude, based solely on the evidence in the record, that BAH‘s actions against Francis were taken in retaliation for the exercise of her rights under USERRA. Accordingly, we affirm the district court‘s grant of summary judg- ment to BAH on the retaliation count.
III.
In conclusion, we hold that the district court did not err in granting summary judgment to BAH on all three of Francis’ claims. The undis- puted evidence demonstrates that BAH did not improperly deny Fran- cis reemployment rights or a benefit of employment. In addition,
AFFIRMED.
Notes
Q. Now when you returned to work, when you returned after deployment, were you doing the administrative deletions and additions?
A. Yes, I was.
Q. Were you doing the user account work after you returned from deployment?
A. Yes, I was.
Q. Were you doing the disk-based management when you returned from deployment?
A. Yes, I was.
In any event, this claim, to the extent that it is properly before us, fails. Francis acknowledges that her job location argument is “inherent in her changed responsibilities argument,” i.e., that it is intertwined with the difference between Tier I (which requires the employee to remain at the call center desk) and Tier II work (which allows employees some free- dom of location in performing the job). Appellant‘s Reply Brief at 5. We agree with her assessment that this is no more than a restatement of the work responsibilities argument that we have previously rejected.
