1. (a) A registrant's dispute resolution process for appraisers shall provide for:

   1. (1) a written response to the request for review;
   2. (2) a written statement of the outcome of the dispute resolution process; and
   3. (3) copies of all relevant documentation to the appraiser upon written request.

2. (b) The dispute resolution process shall provide for either:

   1. (1) review by an external third party; or
   2. (2) internal review by a person whose position within the company is above the level of the person responsible for the decision or action under review.

Source Note:The provisions of this §159.162 adopted to be effective November 3, 2011, 36 TexReg 7320.