1. (a) The commission or its designated agent will maintain or cause to be maintained a "Do Not Call List" of customers who do not want to receive telemarketing calls from retail electric providers (REPs). The commission will provide customers with a variety of methods to be included on the list, including orally, in writing, and commercially acceptable electronic communication such as fax and e-mail. A customer shall remain on the "Do Not Call List" for five years or until the customer affirmatively requests to be removed from the list, whichever occurs sooner.
2. (b) Prohibition. A REP is prohibited from telemarketing to customers whose names are on the "Do Not Call List." A REP shall be in compliance with this provision if the REP obtains the most recent version of the list on at least a quarterly basis and removes the names of customers who are on the "Do Not Call List" from its telemarketing lists within five calendar days.
3. (c) Notice. A REP shall include notice of the existence of the "Do Not Call List" in the Your Rights as a Customer disclosure or terms of service document. The notice shall explain what the "Do Not Call List" is, the fee for placement on the list, and how a customer can request that he or she be added to or removed from that list by contacting the commission or the commission's agent for the implementation of the list.

Source Note:The provisions of this §25.484 adopted to be effective January 15, 2001, 26 TexReg 125.