Disputes; Termination Disputes; Informal and Formal Complaints | Midpage

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Disputes; Termination Disputes; Informal and Formal Complaints

Disputes; Termination Disputes; Informal and Formal Complaints

56.140Follow-up response to inquiry.56.141Dispute procedures.56.142Time for filing an informal complaint.56.143Effect of failure to timely file an informal complaint.56.151General rule.56.152Contents of the public utility company report.56.161[Reserved].56.162Informal complaint filing procedures.56.163Commission informal complaint procedure.56.164Termination pending resolution of the dispute.56.165Conference procedures.56.166Informal complaints.56.171General rule.56.172Filing.56.173Review from informal complaint decisions of the Bureau of Consumer Services.56.174Ability to pay proceedings.56.181Duties of parties; disputing party’s duty to pay undisputed portion of bills; public utility’s duty to pay interest whenever overpayment found.56.371Follow-up response to inquiry.56.372Dispute procedures.56.373Time for filing an informal complaint.56.374Effect of failure to timely file an informal complaint.56.381General rule.56.382Contents of the public utility company report.56.391Informal complaint filing procedures.56.392Commission informal complaint procedure.56.393Termination pending resolution of the dispute.56.394Conference procedures.56.401General rule.56.402Filing.56.403Review from informal complaint decisions of the Bureau of Consumer Services.56.404Ability to pay proceedings.56.411Duties of parties: disputing party’s duty to pay undisputed portion of bills; public utility’s duty to pay interest whenever overpayment found.