PURPOSE: This rule establishes the procedures to be followed when an applicant for a driver license or nondriver license does not receive the document after mailing by the department.

1. (1) If an applicant for a Missouri driver license or Missouri nondriver license does not receive the license or nondriver license, the following procedures apply:

   1. (A) The applicant shall receive a duplicate driver license or nondriver license if it was not received within twenty-five (25) working days after mailing from Jefferson City, but not more than ninety (90) days from the date of application. The duplicate driver license or nondriver license shall be processed at no additional cost to the applicant; and
   2. (B) The applicant shall complete the proper application for a duplicate driver or nondriver license.
2. (2) If the applicant requests any changes on the duplicate Missouri driver license or nondriver license, the fee of seven dollars and fifty cents ($7.50) for a Class F or Class M license, fifteen dollars ($15) for a Class E license, twenty dollars ($20) for a Class A, B or C license, or three dollars ($3) for a photo nondriver license shall be required. A one dollar ($1) fee is required for a duplicate nonphoto nondriver license.

AUTHORITY: sections 302.181, RSMo Supp. 1999 and 302.185, RSMo 1994.* Original rule filed April 15, 1988, effective Sept. 29, 1988. Amended: Filed Dec. 11, 1991, effective April 9, 1992. Amended: Filed Sept. 11, 1992, effective April 8, 1993. Amended: Filed May 31, 2000, effective Nov. 30, 2000.

*Original authority: 302.181, RSMo 1939, amended 1951, 1961, 1971, 1973, 1979, 1984, 1986, 1989, 1991, 1992, 1995, 1996; and 302.185, RSMo 1939, amended 1951, 1961, 1972, 1984, 1989.