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Georgia Rules and Regulations (Ga. Comp. R. & Regs.)

515-7-7

Ga. Comp. R. & Regs. 515-7-7

Service Quality Standards for the Electing Distribution Company

515-7-7-.01Commission Authority and Scope 515-7-7-.02Definitions 515-7-7-.03Service Quality Standards: Pipeline Safety 515-7-7-.04Service Quality Standards: Customer Service, Billing, and Metering 515-7-7-.05Service Quality Standards: Marketer Services 515-7-7-.06Service Quality Standards: Responsiveness to the Public Service Commission 515-7-7-.07Additional Service Quality Standards 515-7-7-.08Methodology for Establishment and Review of Benchmarks and Penalties 515-7-7-.09Reporting and Compliance 515-7-7-.10Penalties 515-7-7-.11Force Majeure