D.C. Mun. Regs. tit. 21, § 4102
Customer Assistance Programs
Effective May 1, 2017Authority: Sections 203(3) and (11) and 216 of the Water and Sewer Authority Establishment and Department of Public Works Reorganization Act of 1996, effective April 18, 1996 (D.C. Law 11-111, §§ 203(3), (11), and 216; D.C. Official Code §§ 34-2202.03(3) and (11) and § 34-2202.16), and Section 6(a) of the District of Columbia Administrative Procedure Act, approved October 21, 1968 (82 Stat. 1206; D.C. Official Code § 2-505(a)). Source: Final Rulemaking published at 46 DCR 5945 (July 16, 1999); as amended by Final Rulemaking published at 47 DCR 320 (January 21, 2000); as amended by Final Rulemaking published at 51 DCR 5033 (May 14, 2004); as amended by Final Rulemaking published at 56 DCR 1060 (January 30, 2009); as amended by Final Rulemaking published at 57 DCR 8419, 8420 (September 17, 2010); as amended by Final Rulemaking published at 62 DCR 9798 (July 17, 2015); as amended by Final Rulemaking published at 64 DCR 2983 (March 24, 2017); as amended by Final Rulemaking published at 65 DCR 13956 (December 28, 2018); as amended by Final Rulemaking published at 66 DCR 12434 (September 20, 2019); as amended by Final Rulemaking published at 67 DCR 11100 (September 18, 2020); as amended by Final Rulemaking published at 68 DCR 5438 (May 21, 2021); as amended by Final Rulemaking published at 68 DCR 013641 (December 17, 2021); as amended by Final Rulemaking published at 69 DCR 012878 (October 21, 2022); as amended by Final Rulemaking published at 71 DCR 000910 (January 19, 2024); as amended by Final Rulemaking published at 71 DCR 008686 (July 19, 2024).District of Columbia, Office of the Secretary
4102.1 CUSTOMER ASSISTANCE PROGRAM FOR HOUSEHOLDS AND TENANTS
(a) Participation in the Customer Assistance Program (CAP) shall be limited to single-family residential accounts and individually metered tenant accounts when the eligible applicant is responsible for paying for water and sewer services and/or the Clean Rivers Impervious Surface Area Charge (CRIAC).
(b) Eligibility shall be determined by the District of Columbia Department of Energy and Environment and as provided in Subsection 4102.1(a).
(c) Eligible households and tenants shall receive an exemption from water service charges, sewer service charges, Payment-in-Lieu of Taxes (PILOT) and Right-of-Way (ROW) fees for the first Four Hundred Cubic Feet (4 Ccf) per month of water used. If the customer uses less than Four Hundred Cubic Feet (4 Ccf) of water in any month, the exemption will apply based on the amount of that month's billed water usage.
(d) Eligible households and tenants shall receive a credit of one hundred percent (100%) off of the monthly billed Water System Replacement Fee.
(e) Eligible households and tenants shall receive a credit of fifty percent (50%) off of the monthly billed CRIAC.
SOURCE: Final Rulemaking published at 46 DCR 5945 (July 16, 1999); as amended by Final Rulemaking published at 47 DCR 320 (January 21, 2000); as amended by Final Rulemaking published at 51 DCR 5033 (May 14, 2004); as amended by Final Rulemaking published at 56 DCR 1060 (January 30, 2009); as amended by Final Rulemaking published at 57 DCR 8419, 8420 (September 17, 2010); as amended by Final Rulemaking published at 62 DCR 9798 (July 17, 2015); as amended by Final Rulemaking published at 64 DCR 2983 (March 24, 2017).