D.C. Mun. Regs. tit. 21, § 4102
Customer Assistance Programs
Authority: Sections 203(3) and (11) and 216 of the Water and Sewer Authority Establishment and Department of Public Works Reorganization Act of 1996, effective April 18, 1996 (D.C. Law 11-111, §§ 203(3), (11), and 216; D.C. Official Code §§ 34-2202.03(3) and (11) and § 34-2202.16), and Section 6(a) of the District of Columbia Administrative Procedure Act, approved October 21, 1968 (82 Stat. 1206; D.C. Official Code § 2-505(a)). Source: Final Rulemaking published at 46 DCR 5945 (July 16, 1999); as amended by Final Rulemaking published at 47 DCR 320 (January 21, 2000); as amended by Final Rulemaking published at 51 DCR 5033 (May 14, 2004); as amended by Final Rulemaking published at 56 DCR 1060 (January 30, 2009); as amended by Final Rulemaking published at 57 DCR 8419, 8420 (September 17, 2010); as amended by Final Rulemaking published at 62 DCR 9798 (July 17, 2015); as amended by Final Rulemaking published at 64 DCR 2983 (March 24, 2017); as amended by Final Rulemaking published at 65 DCR 13956 (December 28, 2018); as amended by Final Rulemaking published at 66 DCR 12434 (September 20, 2019); as amended by Final Rulemaking published at 67 DCR 11100 (September 18, 2020); as amended by Final Rulemaking published at 68 DCR 5438 (May 21, 2021); as amended by Final Rulemaking published at 68 DCR 013641 (December 17, 2021); as amended by Final Rulemaking published at 69 DCR 012878 (October 21, 2022); as amended by Final Rulemaking published at 71 DCR 000910 (January 19, 2024); as amended by Final Rulemaking published at 71 DCR 008686 (July 19, 2024).District of Columbia, Office of the Secretary
4102 CUSTOMER ASSISTANCE PROGRAM
4102.1 LIFELINE PROGRAM FOR HOUSEHOLDS AND TENANTS
- (a) Eligible households and tenants will receive an exemption from water service charges and sewer service charges of the first Four Hundred Cubic Feet (4 CCF) per month, of water consumption.
- (b) Participation in the Lifeline Program is limited to single-family owner-occupied primary residential accounts and individually metered tenant accounts.
- (c) Eligibility is determined by the District of Columbia Energy Office (DCEO), and will be based upon the following DCEO Low Income Home Energy Assistance Program (LIHEAP) Federal income guidelines, as periodically updated:
| Household Size |
Household Annual Income |
| 1 |
$13,470 |
| 2 |
$18,180 |
| 3 |
$22,890 |
| 4 |
$27,600 |
| 5 |
$32,310 |
| 6 |
$37,020 |
| 7 |
$41,730 |
| 8 |
$46,480 |
For households with more than eight members, an additional $4,710 will be added to the Household annual income for each additional member.
SOURCE: Final Rulemaking published at 46 DCR 5945 (July 16, 1999); as amended by Final Rulemaking published at 47 DCR 320 (January 21, 2000); as amended by Final Rulemaking published at 51 DCR 5033 (May 14, 2004); as amended by Final Rulemaking published at 56 DCR 1060 (January 30, 2009).