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591 S.W.3d 677
Tex. App.
2019
BACKGROUND
STANDARD OF REVIEW
BAD FAITH CLAIMS
PROMPT PAYMENT CLAIM
CONCLUSION
Notes

STATE FARM MUTUAL AUTOMOBILE ASSOCIATION v. Veatrice COOK

No. 04-18-00729-CV

Fourth Court of Appeals, San Antonio, Texas

Delivered and Filed: September 18, 2019

Fourth Court of Appeals

San Antonio, Texas

OPINION

No. 04-18-00729-CV

STATE FARM MUTUAL AUTOMOBILE ASSOCIATION,

Appellant

v.

Veatrice COOK,

Appellee

From the 288th Judicial District Court, Bexar County, Texas

Trial Court No. 2016-CI-21431

Honorable Stephani A. Walsh, Judge Presiding

Opinion by: Liza A. Rodriguez, Justice

Sitting: Patricia O. Alvarez, Justice

Irene Rios, Justice

Liza A. Rodriguez, Justice

Delivered and Filed: September 18, 2019

AFFIRMED IN PART; REVERSED AND RENDERED IN PART

This is a permissive appeal of a trial court’s order denying a motion for summary judgment

which presents the following two controlling questions of law as set forth in the trial court’s order:

In Brainard v. Trinity Universal Ins. Co., 216 S.W.3d 809, 818 (Tex. 2006), the

Texas Supreme Court explained that an uninsured motorist (UM) insurer “is under

no contractual duty to pay benefits until the insured obtains a judgment establishing

the liability and underinsured status of the other motorist.”

Can a[] UM insured nonetheless sustain a common law or statutory bad faith claim

against a UM insurer that withholds payment of UM benefits until such a judgment

is obtained?

Can a UM insured sustain a prompt payment claim against a UM insurer that timely

pays UM benefits after such a judgment is obtained?

State Farm Mutual Automobile Association asserts the answer to these questions is “no.” With

regard to the first question, State Farm argues its liability for the UM claim is not “reasonably

clear” until such a judgment is obtained, and no bad faith claim arises as a matter of law until its

liability becomes “reasonably clear.” With regard to the second question, State Farm argues its

liability to pay the claim did not arise until the date the judgment was obtained, and its payment of

the claim nine business days after the judgment was entered conclusively established prompt

payment as a matter of law. We hold the answer to the first question is “yes,” while the answer to

the second question is “no.”

BACKGROUND

Appellee Veatrice Cook was injured in an automobile accident when a vehicle driven by

Roger Cervantes, an uninsured motorist, collided with her vehicle. Cook filed a claim with State

Farm seeking uninsured motorist benefits under her policy’s coverage. Cook demanded the full

policy limit of $100,000, while State Farm offered to pay $15,255.00. As a result, Cook sued

Cervantes and State Farm alleging Cervantes’s negligence caused her injuries. With regard to

State Farm, Cook asserted a breach of contract claim and extra-contractual bad faith and prompt

payment claims. Cook’s extra-contractual claims were severed and abated pending a judgment

establishing her entitlement to uninsured motorist benefits.

At the trial on Cook’s negligence claim, State Farm stipulated Cervantes’s negligence

proximately caused the accident and Cervantes was an uninsured motorist. The question of

damages was submitted to the jury, and the jury awarded Cook: (1) $18,989.05 for past medical

expenses; (2) $119,525.00 for future medical expenses; (3) $15,000.00 for past physical pain and

mental anguish; (4) $20,000.00 for future physical pain and mental anguish; (5) $50,000.00 for

past physical impairment; and (6) $85,000.00 for future physical impairment. Based on the policy

limit, the trial court entered a judgment against State Farm for $100,000.00. The judgment was

entered on April 12, 2018, and State Farm paid the judgment in full on April 25, 2018.

On July 31, 2018, State Farm filed a motion for summary judgment in the severed cause

asserting it was entitled to a take-nothing judgment on Cook’s extra-contractual claims because it

was not liable for those claims as a matter of law. As previously noted, the trial court denied State

Farm’s motion but found an immediate appeal of the aforementioned controlling questions of law

would materially advance the ultimate termination of the litigation. This court then granted State

Farm’s petition for permission to appeal.

STANDARD OF REVIEW

In a permissive appeal, we consider controlling questions of law. TEX. R. APP. P.

28.3(d)(4). Questions of law are reviewed de novo. Godoy v. Wells Fargo Bank, N.A., 575 S.W.3d

531, 536 (Tex. 2019). Similarly, we review summary judgments de novo. Tex. Workforce

Comm’n v. Wichita County, 548 S.W.3d 489, 492 (Tex. 2018). “Summary judgment is proper

when no genuine issues of material fact exist and the movant is entitled to judgment as a matter of

law.” Id.

BAD FAITH CLAIMS

The first controlling question of law we address is whether an insured with uninsured

motorist coverage can sustain a common law or statutory bad faith claim against her insurer based

on the withholding of payment of uninsured motorist benefits until the insured obtains a judgment

establishing the liability and uninsured status of the other motorist. State Farm primarily relies on

the Texas Supreme Court’s decision in Brainard v. Trinity Universal Ins. Co., 216 S.W.3d 809

(Tex. 2006), in arguing such a claim cannot be sustained. Cook primarily relies on the Fifth

Circuit’s decision in Hamburger v. State Farm Mut. Auto. Ins. Co., 361 F.3d 875 (5th Cir. 2004),

and federal opinions following Hamburger in arguing such a claim can be sustained. We agree

with Cook.

An insurance company owes its insured a duty of good faith and fair dealing. Arnold v.

Nat’l Cty. Mut. Fire Ins. Co., 725 S.W.2d 165, 167 (Tex. 1987). “A breach of the duty of good

faith and fair dealing may give rise to a cause of action in tort that is separate from any cause of

action for breach of the underlying insurance contract.” Southland Lloyds Ins. Co. v. Cantu, 399

S.W.3d 558, 568 (Tex. App.—San Antonio 2011, pet. denied) (citing Transp. Ins. Co. v. Moriel,

879 S.W.2d 10, 17 (Tex. 1994)). An insurer acts in bad faith when it fails to attempt in good faith

to effectuate a prompt, fair, and equitable settlement of a claim with respect to which the insurer’s

liability has become reasonably clear. Universe Life Ins. Co. v. Giles, 950 S.W.2d 48, 55-56 (Tex.

1997); see also Mid-Century Ins. Co. v. Boyte, 80 S.W.3d 546, 549 (Tex. 2002) (recognizing

“statutory standard is identical to common-law bad faith standard”). Under the “reasonably clear”

standard, “an insurer will be liable if the insurer knew or should have known that it was reasonably

clear that the claim was covered.” Giles, 950 S.W.2d at 56. An insurer may also breach its duty

of good faith and fair dealing by failing to reasonably investigate a claim. Id. at 56 n.5; Southland

Lloyds Ins. Co., 399 S.W.3d at 569. “[W]hether an insurer acted in bad faith because it denied or

delayed payment of a claim after its liability became reasonably clear is a question for the factfinder.” Giles, 950 S.W.2d at 56. Similarly, whether an insurer acted in bad faith by failing to

reasonably investigate a claim also presents a fact question. Cf. id. Although “[a] court may be

entitled to decide [a fact] issue as a matter of law when there is no conflict in the evidence, [] when

there is evidence on either side, the issue is a fact question” a jury must decide. Id.

In Brainard, the Texas Supreme Court was confronted with the issue of whether an insured

could recover attorney’s fees on a breach of contract claim against her insurer. 216 S.W.3d at 817.

In order to be entitled to recover attorney’s fees, the court first noted the insured was required to

show that: (1) she was represented by counsel; (2) she presented her claim to the insurer; and (3)

the insurer failed to pay the just amount owed within thirty days of presentment. Id. The court

further noted a “UIM insurer is under no contractual duty to pay benefits until the insured obtains

a judgment establishing the liability and underinsured status of the other motorist.” Id. at 818.

(citing Henson v. S. Farm Bureau Cas. Ins. Co., 17 S.W.3d 652, 653-54 (Tex. 2000)). Finally, the

court noted, “[n]either requesting UIM benefits nor filing suit against the insurer triggers a

contractual duty to pay,” and “[w]here there is no contractual duty to pay, there is no just amount

owed.” Id. Therefore, the court held “a claim for UIM benefits is not presented until the trial court

signs a judgment establishing the negligence and underinsured status of the other motorist.” Id.

Accordingly, unless the insurer fails to tender UIM benefits within thirty days after the trial court

signs a judgment establishing the liability and underinsured status of the other motorist, the insured

is not entitled to recover attorney’s fees. Id. at 811.

State Farm argues that just like an insurer’s contractual duty to pay does not arise until a

judgment is entered establishing the negligence and uninsured status of the other motorist, an

insurer’s liability cannot be “reasonably clear” until such a judgment is entered. Specifically, State

Farm argues, “Relatedly, this Court should hold, as a matter of law, that until the insured obtain[s]

a judgment establishing the liability of and damages caused by the uninsured motorist, coverage

is not reasonably clear and the insurer has a reasonable basis for delaying payment of the claim.”

Like the federal cases discussing the issue, we disagree that such a holding flows from the analysis

and holding in Brainard.

In Hamburger, the Fifth Circuit acknowledged that in order to prevail on his bad faith

extra-contractual claims Perry Hamburger, the insured, “was required to show that [the insurer,

which also was State Farm in that case,] knew or should have known it was reasonably clear that

Hamburger’s UIM claim was covered, but failed to attempt in good faith to effectuate a prompt,

fair, and equitable settlement.” 361 F.3d at 880 (citing Giles, 950 S.W.2d at 55). The Fifth Circuit

also recognized Texas law required Hamburger to “‘establish the uninsured motorist’s fault and

the extent of the resulting damages before becoming entitled to recover [UIM benefits],’” and that

“‘[a]n insurer has the right to withhold payment of UIM benefits until the insured’s legal

entitlement is established.’” Id. (quoting Wellisch v. United Servs. Auto Ass’n, 75 S.W.3d 53, 57

(Tex. App.—San Antonio 2002, pet. denied) (citing Henson, 17 S.W.3d at 653). Based on that

law, State Farm argued in Hamburger, as it does in the instant case, “that coverage of Hamburger’s

UIM claim was not reasonably clear until the jury determined the extent of Hamburger’s damages

caused by the other driver” so “no bad faith liability could attach for State Farm’s failure to settle

the claim prior to the jury’s determination of Hamburger’s damages caused by the accident.” Id.

The Fifth Circuit rejected State Farm’s argument reasoning:

There are no Texas cases which have squarely held that liability can never be

reasonably clear before there is a court determination of proximately caused

damages. On the other hand, in Mid–Century Ins. Co. of Tex. v. Boyte, the Texas

Supreme Court held that an insured does not have a bad faith cause of action against

an insurer for the insurer’s failure to attempt a fair settlement of a UIM claim after

there is a judgment against the insurer, at which time there are no longer duties of

good faith and the relationship becomes one of judgment debtor and creditor. Mid–

Century Ins. Co. of Tex. v. Boyte, 80 S.W.3d 546, 549 (Tex. 2002). If State Farm’s

position were adopted, an insured such as Hamburger could never successfully

assert a bad faith claim against his insurer for failing to attempt a fair settlement of

a UIM claim: pre-judgment, liability would not be reasonably clear under Giles,

and post-judgment, such an action would be barred under Boyte. Absent a more

clear indication from Texas courts that liability cannot be reasonably clear under

Giles until the insured is found in a legal proceeding to be entitled to recover, we

will not adopt this interpretation of Texas law.

Id. at 880-81.

Subsequent federal opinions have rejected arguments that the Texas Supreme Court’s

opinion in Brainard provided the clear indication the Fifth Circuit found lacking in Hamburger,

noting Brainard did not discuss a bad faith claim and its holding was a restatement of Henson’s

holding regarding contractual liability which the Fifth Circuit expressly recognized. See Woods v.

Argonaut Midwest Ins. Co., No. 6:15-CV-139, 2016 WL 3653518, at *3-4 (E.D. Tex. March 17,

2016); Accardo v. Am. First Lloyds Ins. Co., No. H-11-0008, 2013 WL 4829252, at *4 (S.D. Tex.

Sept. 10, 2013). As one federal court has explained:

In Hamburger, the Fifth Circuit implicitly recognized that there may be cases in

which an insurer’s liability to pay UM/UIM benefits is reasonably clear despite the

fact that no judicial determination of the UM/UIM’s liability has been made. When

a reasonable investigation reveals overwhelming evidence of the UM/UIM’s fault,

the judicial determination that triggers the insurer’s obligation to pay is no more

than a formality. In such cases, an insurer may act in bad faith by delaying payment

and insisting that the insured litigate liability and damages before paying benefits

on a claim.

Accardo v. Am. First Lloyds Ins. Co., No. H-11-0008, 2012 WL 1576022, at *5 (S.D. Tex. May 3,

2012).

In the instant case, State Farm also argues a recent opinion from the Dallas court provides

the clear indication the Fifth Circuit found lacking when it decided Hamburger. See Bryant v.

Progressive Cty. Mut. Ins. Co., No. 05-17-01023, 2018 WL 6521853 (Tex. App.—Dallas Dec. 12,

2018, no pet.) (mem. op.). In Bryant, however, the Dallas court held the insurer and claims adjuster

conclusively established they did not fail to conduct a reasonable investigation because the trial

resulting in the judgment finding the uninsured driver caused the insured’s damages and the

amount of those damages was the investigation. Id. at *6. The only authority the Dallas court

cited in support of this holding, however, was the Southern District’s decision in Weir v. Twin City

Fire Ins. Co., 622 F. Supp. 2d 483, 486 (S.D. Tex. 2009). Bryant, 2018 WL 6521853, at *6.

Subsequent federal opinions, however, have refused to follow Weir, noting the court failed to

discuss Hamburger and failed to recognize the standard governing a bad faith claim is different

than that of a breach of contract claim in the UM/UIM context. See Woods, 2016 WL 3653518,

at *4; Accardo, 2012 WL 1576022, at *5. In fact, the Weir court criticized the insured for relying

on the holding in Giles as establishing the standard governing bad faith claims, stating Giles was

“not a UIM case.” 622 F. Supp. 2d at 486. Texas courts, however, recognize Giles establishes the

standard governing bad faith claims in the UM/UIM context. See, e.g. In re Farmers Tex. Cty.

Mut. Ins. Co., 509 S.W.3d 463, 466 (Tex. App.—Austin 2015, original proceeding); In re Allstate

Tex. Lloyd’s, No. 14-05-00762-CV, 2005 WL 2277134, at *3 (Tex. App.—Houston [14th Dist.]

Sept. 2, 2005, orig. proceeding); Lias v. State Farm Mut. Auto. Ins. Co., 45 S.W.3d 330, 334 (Tex.

App.—Dallas 2001, no pet.); Carter v. State Farm Mut. Auto. Ins. Co., 33 S.W.3d 369, 372 (Tex.

App.—Fort Worth 2000, no pet.).

In Bryant, the Dallas court also held the insurer’s “liability on the UIM claim was not

‘reasonably clear’ until the trial court signed the judgment on the claim.” 2018 WL 6521853, at

*6. The only case cited in connection with this holding, however, was Brainard which is

inapposite for the reasons previously discussed. Finally, we note Bryant is an opinion from a sister

court that we are not bound to follow. See In re A.M., No. 04-16-00335-CV, 2017 WL 1337648,

at *4 n.3 (Tex. App.—San Antonio Apr. 12, 2017, no pet.) (mem. op.); In re Griffith, 485 S.W.3d

529, 536 (Tex. App.—Houston [14th Dist.] 2015, orig. proceeding).

Having reviewed the relevant case law, we believe Hamburger and the subsequent federal

cases provide the better reasoned analysis. See Davenport v. Garcia, 834 S.W.2d 4, 20 (Tex. 1992)

(noting Texas courts “should borrow from well-reasoned and persuasive federal procedural and

substantive precedent when this is deemed helpful”). “Once a legal proceeding establishes that

the insured is entitled to UM/UIM coverage and resolves the damages amounts, the bad-faith claim

is ripe for consideration.” Accardo, 2013 WL 4829252, at *5. To hold that a UM/UIM claim is

not “reasonably clear” until the conclusion of the legal proceeding “would effectively eliminate

the [bad faith] cause of action, with no indication that such a result was intended.” Id.; see also

Arnold, 725 S.W.2d at 167 (noting unequal bargaining power in the insurance context allows

“unscrupulous insurers to take advantage of their insureds’ misfortunes in bargaining for

settlement and resolution of claims” and bad faith cause of action is necessary to prevent insurers,

who have “exclusive control over the evaluation, processing, and [payment] of claims” from

“arbitrarily . . . delaying[ing] payment of a claim”). Accordingly, we hold an insurer can act in

bad faith by failing to reasonably investigate or delaying payment on a claim for uninsured motorist

benefits until after the insured obtains a judgment establishing the liability and uninsured status of

the other motorist.1

PROMPT PAYMENT CLAIM

The second controlling question of law we address is whether a UM insured can sustain a

prompt payment claim against a UM insurer that timely pays UM benefits after the insured obtains

a judgment establishing the liability and uninsured status of the other motorist. State Farm asserts

this question is resolved by this court’s holding in Wellisch v. United Servs. Auto. Ass’n, 75 S.W.3d

53 (Tex. App.—San Antonio 2002, pet. denied). Cook’s brief does not separately address this

question.

The Texas Insurance Code “establishes procedures for the prompt payment of insurance

claims.” Id. at 57. “If an insurer delays payment of a claim following its receipt of all items,

statements, and forms reasonably requested and required for a period exceeding the period

specified in other applicable statutes or, in the absence of any other specified period, for more than

sixty days, the insurer shall pay damages and other” amounts provided in the Code. Id.; see also

TEX. INS. CODE ANN. art. 542.058. In the UM/UIM context, however, an insurer’s liability does

not arise until the date a trial court enters a final judgment establishing the liability and uninsured

status of the other motorist. See Wellisch, 75 S.W.3d at 58. When an insurer promptly pays a

UM/UIM claim after the date the trial court enters such a judgment, the insurer does not violate

the Code’s prompt payment provisions. Id.; see also Mid-Century Ins. Co. of Tex. v. Daniel, 223

S.W.3d 586, 590 (Tex. App.—Amarillo 2007, pet. denied); Menix v. Allstate Indem. Co., 83

S.W.3d 877, 885 (Tex. App.—Eastland 2002, pet. denied). In this case, the evidence is undisputed

that State Farm timely paid Cook nine business days after the trial court entered the judgment

establishing Cervantes’s liability and uninsured status. Accordingly, the trial court erred in

denying State Farm’s motion for summary judgment as to Cook’s prompt payment claim.

CONCLUSION

The portion of the trial court’s order denying State Farm’s motion for summary judgment

as to Cook’s common law and statutory bad faith claimsis affirmed. The portion of the trial court’s

order denying State Farm’s motion as to Cook’s prompt payment claim is reversed, and judgment

is rendered that Cook take nothing as to that claim. The cause is remanded to the trial court for

further proceedings.

Liza A. Rodriguez, Justice

Notes

1
In her brief, Cook asserts State Farm did not audit the medical records she provided, request a peer review of the documents, ask a surgeon to review the need for future surgery and the estimated cost of the surgery, or conduct any medical evaluation of Cook’s condition. Cook further asserts State Farm did not “consider her disc injury, past and future impairment, past and future pain and suffering, or need for future surgery, which itself would cost in excess of $100,000.00.” State Farm responds its settlement offer of $15,255.00 was “to cover the cost of the incurred medical expenses, but not the surgery Cook was considering,” and it determined the settlement amount was appropriate “based on the medical records, medical bills, and other available documents.” Because we only address the controlling question of law set forth in the trial court’s order, we do not address whether evidence was or could be presented to raise a fact issue as to Cook’s common law and statutory bad faith claims. We note State Farm admitted in its interrogatory responses that it “did not rely on a medical consultant to arrive at its pre-suit evaluation.” However, we also note, “Evidence that merely shows a bona fide dispute about the insurer’s liability on the contract does not rise to the level of bad faith.” Moriel, 879 S.W.2d at 17.

Case Details

Case Name: State Farm Mutual Automobile Association v. Veatrice Cook
Court Name: Court of Appeals of Texas
Date Published: Sep 18, 2019
Citations: 591 S.W.3d 677; 04-18-00729-CV
Docket Number: 04-18-00729-CV
Court Abbreviation: Tex. App.
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