Frank H. McNIEL v. Susan R. COOPER.
Court of Appeals of Tennessee, at Nashville.
March 30, 2007.
Permission to Appeal Denied by Supreme Court Aug. 13, 2007.
April 5, 2006 Session.
Frank J. Scanlon, Nashville, Tennessee, for the appellee, Frank H. McNiel.
OPINION
WILLIAM C. KOCH, JR., P.J., M.S., delivered the opinion of the court, in which WILLIAM B. CAIN and PATRICIA J. COTTRELL, JJ., joined.
This appeal involves the authority of the Tennessee Board of Medical Examiners to review the medical records of a physician‘s patients. After the Board requested access to his patients’ records in accordance with
I.
The Tennessee Board of Medical Examiners (Board) is responsible for licensing and regulating all physicians in Tennessee.2 The Board receives administrative support from the Division of Health Related Boards (Division) in the Tennessee Department of Health (Department).3 The Division has concurrent jurisdiction with the Board to enforce compliance with the laws regulating the practice of medicine in Tennessee,4 and the Division‘s duties in
In 2003, the Tennessee General Assembly broadened the scope of the Division‘s investigatory power by authorizing the Division to obtain patient records from health care providers simply by presenting a written request for the records.6 As amended,
In March 2004, an investigator employed by the Division presented Dr. Frank McNiel with written requests for records of thirty of his patients. Dr. McNiel is a family practitioner in Knoxville who specializes in pain management. The investigator provided Dr. McNiel with copies of written releases signed by four of his patients whose records were being sought. With regard to the remaining twenty-six patients, the investigator provided Dr. McNiel with the identifying information and independent certification required by
Dr. McNiel declined to produce the patient records requested by the Division. On May 25, 2004, his lawyer sent a letter to the Division asserting that
On June 11, 2004, Dr. McNiel filed a complaint in the Chancery Court for
Three days later, on June 14, 2004, the Division responded to the May 25, 2004 letter from Dr. McNiel‘s lawyer. The Division demanded that Dr. McNiel produce the requested records by June 30, 2004 and warned him that the matter would be turned over to the Office of General Counsel for disciplinary proceedings if he failed to comply. This letter prompted Dr. McNiel to file an amended complaint on June 24, 2004, as well as a motion to enjoin the Department from instituting disciplinary proceedings against him under
Both Dr. McNiel and the Department filed motions for summary judgment on August 18, 2004. Unfortunately, the Department failed to state the grounds for relief in its motion.14 Based on the exhibits accompanying the Department‘s motion, we deduce that the Department was arguing (1) that the Uniform Administrative Procedures Act provided Dr. McNiel with appropriate opportunities for judicial review before imposition of the sanctions authorized by
The trial court filed a memorandum and order on December 20, 2004. The court determined that Dr. McNiel had received adequate notice regarding the existence of a verified complaint against him and the records being sought. However, the court also determined that
Accordingly, the trial court struck down
NOTE: Tennessee law does not currently allow the Health Related Boards to take disciplinary action and/or assess civil penalties against a licensed health care provider who willfully disregards a lawful Authorization for Release of Records issued by the Department of Health.
The trial court also awarded Dr. McNiel $20,916 in attorney‘s fees. The Department perfected this appeal.15 In accordance with
II.
THE STANDARD OF REVIEW
There are no material factual disputes with regard to the issues raised on this appeal. These issues involve the interpretation of statutes and the construction and application of constitutional provisions. These sorts of issues present questions of law. Tidwell v. City of Memphis, 193 S.W.3d 555, 559 (Tenn.2006) (the interpretation of a statute is a question of law); Bredesen v. Tenn. Judicial Selection Comm‘n, 214 S.W.3d 419, 424 (Tenn.2007) (the construction of a statute or a constitutional provision is a question of law). A trial court‘s decisions on legal questions are not entitled to a presumption of correctness on appeal. Stewart v. Sewell, 215 S.W.3d 815, 821 (Tenn.2007); State v. Burns, 205 S.W.3d 412, 414 (Tenn.2006). Accordingly, this court must review the questions de novo, and we must reach our own conclusions independent of the decisions reached by the trial court.
III.
THE LICENSING AGENCY‘S RIGHT OF ACCESS TO PATIENTS’ MEDICAL RECORDS
We examine first the right of the Board and Division to gain access to a patient‘s medical records in the context of an investigation of alleged wrong-doing by the patient‘s physician. This issue requires balancing (1) patients’ expectations that their medical records will not be divulged without their consent, (2) physicians’ interests in practicing their profession free from unreasonable governmental interference, and (3) the State‘s compelling interest in protecting its citizens by regulating the practice of medicine.
We begin with the most important of the competing interests. A pa
A patient‘s privacy interest is not absolute. The United States Supreme Court has held that the disclosure of patient prescription records as part of a state government‘s oversight of the dispensing and sale of controlled substances was not an unwarranted disclosure of private information. Whalen v. Roe, 429 U.S. at 600-04, 97 S.Ct. at 877-79. Similarly, the Tennessee Supreme Court has held that the implied covenant of confidentiality is not enforceable if it contravenes public policy and that the covenant can be voided when its enforcement would compromise the needs of society. Alsip v. Johnson City Med. Ctr., 197 S.W.3d 722, 726 (Tenn.2006).
A physician also has a constitutionally protected liberty and property interest in practicing his or her profession free from unreasonable interference by the government. See Greene v. McElroy, 360 U.S. 474, 492, 79 S.Ct. 1400, 1411, 3 L.Ed.2d 1377 (1959); Schware v. Bd. of Bar Exam‘rs of N.M., 353 U.S. 232, 238-39, 77 S.Ct. 752, 756, 1 L.Ed.2d 796 (1957); Humenansky v. Minn. Bd. of Med. Exam‘rs, 525 N.W.2d 559, 566 (Minn.Ct. App.1994). This right, however, is not unqualified, People ex rel. Sherman v. Cryns, 203 Ill.2d 264, 271 Ill.Dec. 881, 786 N.E.2d 139, 160 (2003); State Med. Bd. v. Miller, 44 Ohio St.3d 136, 541 N.E.2d 602, 605 (1989), and it has been characterized as a personal privilege that is subject to reasonable restriction and regulation by the state licensing authorities. Sloan v. Metro. Health Council of Indianapolis, Inc., 516 N.E.2d 1104, 1107 (Ind.Ct.App.1987); Lap v. Axelrod, 95 A.D.2d 457, 467 N.Y.S.2d 920, 922 (App.Div.1983); State Med. Bd. v. Miller, 541 N.E.2d at 605-06; Gandhi v. State Wisconsin Med. Examining Bd., 168 Wis.2d 299, 483 N.W.2d 295, 300 (Wis.Ct.App.1992).
For their part, the states have a compelling interest in exercising their police power to protect the public health and safety and other interests by establishing standards for licensing professionals and by regulating the practice of professions within their borders. Goldfarb v. Va. State Bar, 421 U.S. 773, 792, 95 S.Ct. 2004, 2016, 44 L.Ed.2d 572 (1975); see also Davis v. Allen, 43 Tenn.App. 278, 283, 307 S.W.2d 800, 802-03 (1957).16 Thus, the courts have, without fail, acknowledged that states have the power to license physicians practicing within their borders and to take all appropriate steps to ensure that
Empowering state licensing boards to investigate complaints against licensed professionals is an integral part of the oversight of professional practice. State boards charged with regulating and disciplining licensed professionals should not be barred from conducting thorough investigations into allegations of unprofessional conduct. Jane Doe v. Md. Bd. of Social Work Exam‘rs, 384 Md. 161, 862 A.2d 996, 1007-08 (2004). Thus, any limitations on a licensing board‘s statutory power to conduct investigations and to obtain information from its licensees must emanate from the requirements and standards established to protect constitutional, statutory, or common-law rights and privileges. State ex rel. Hoover v. Berger, 199 W.Va. 12, 483 S.E.2d 12, 17 (1996).
A thorough examination of a complaint against a physician may, and invariably does, require the licensing board to examine the medical records of the physician‘s patients. Many times, it is neither prudent nor possible to obtain the patient‘s consent prior to the examination. In these circumstances, the patient‘s privacy interests must be balanced with the public‘s interest in investigating the conduct of licensed physicians. McMaster v. Iowa Bd. of Psychology Exam‘rs, 509 N.W.2d 754, 759 (Iowa 1993); Atkins v. Guest, 607 N.Y.S.2d at 657; Solomon v. State Bd. of Physician Quality Assurance, 155 Md.App. 687, 845 A.2d 47, 57 (2003); State v. Antill, 176 Ohio St. 61, 197 N.E.2d 548, 551 (1964). This delicate task is accomplished by considering, among other things, (1) the government‘s reason for seeking access to the records, (2) the basis for the government‘s authority to examine the records, (3) the government‘s need for the information, (4) the type of records being requested, (5) the information the records contain, (6) the potential harm to the patient if the information is released without the patient‘s consent, and (7) the adequacy of the safeguards to prevent unauthorized release of the information in the records. United States v. Westinghouse Elec. Corp., 638 F.2d 570, 580 (3d Cir.1980); Dr. K. v. State Bd. of Physician Quality Assurance, 632 A.2d at 459; see also Bd. of Med. Exam‘rs v. Duhon, 867 P.2d 20, 24-25 (Colo.Ct.App.1993) superseded by statute,
The scope of a licensing agency‘s request for records must be appropriately limited to prevent the release of unnecessary information. See Bearman v. Superior Court, 117 Cal.App.4th 463, 11 Cal. Rptr.3d 644, 648 (2004). This can be accomplished by a minimal showing that the complaint received by the licensing agency reasonably justifies the request, Levin v. Murawski, 59 N.Y.2d 35, 462 N.Y.S.2d 836, 449 N.E.2d 730, 733-34 (1983), and that the requested records are necessary as evidence in the investigation of the complaint.
Maintaining the confidentiality of patient records is for the protection of the patient, not the physician. Nach v. Dep‘t of Prof‘l Regulation, 528 So.2d 908, 909 (Fla.Dist.Ct.App.1988). Accordingly, most
The Division and the Board have concurrent authority to enforce compliance with the laws regulating the practice of the medicine in Tennessee in order to prevent unlawful practices within this state.23 Included within this power is the authority to conduct investigations into complaints filed against physicians24 and to discipline physicians when appropriate.25 To ensure that good cause for an investigation exists, the Division and the Board may commence an investigation only upon the receipt of a complaint signed by a licensed member of the profession26 or a complaint that has been reviewed and found warranting investigation either by a screening panel of physicians27 or by an independent reviewer who must also be a licensed physician.28 When determining whether a complaint warrants further investigation, the independent reviewer must (1) consider the nature of the complaint and (2) balance the potential harm to the physician‘s practice with the interests of the public.29 Any
We conclude that the Division and the Board have statutory authority to license and oversee the professional conduct of physicians practicing in Tennessee. An integral part of this authority is the power to investigate complaints against physicians once it is determined that the complaint merits further inquiry. When either the Board or the Division determines that an investigation is warranted, it has the authority to direct the physician to release patient records containing information relevant to the complaint. Once the Board or the Division obtains the records, it must take steps to ensure that the records remain confidential until they are used in a disciplinary proceeding against the physician.
These statutory procedures, when followed, protect the patient‘s reasonable expectation that his or her medical records will not be released improperly. They ensure that the Board and the Division will receive only those records that are necessarily related to the complaint and that these records will remain confidential until they are introduced at a disciplinary proceeding against the physician. Physicians who comply with the Division‘s or Board‘s request for patient records do not violate the implied covenant of confidentiality because they are required to honor a proper request for patient records.31 Therefore, requiring a physician to comply with either the Division‘s or the Board‘s request for patient records does not violate any of the patient‘s privacy interests.
IV.
THE VALIDITY OF TENN.CODE ANN. § 63-1-117(A)(3)
The Board and the Division also take issue with the trial court‘s conclusion that
Tennessee‘s appellate courts have not heretofore been called upon the construe and apply
In State ex rel. Shriver v. Leech, a recipient of a CID challenged the constitutionality of
If the subpoenaed party is of the opinion the requests contained in the demand are unreasonable, he can refuse to comply with the demand and raise the issue as a defense to any action brought by the attorney general and reporter to enforce compliance.
State ex rel. Shriver v. Leech, 612 S.W.2d at 459.
In this case, Dr. McNiel and the trial court have apparently decided that the only sort of administrative fact-gathering procedures that will pass constitutional muster are those that resemble the CID process approved by the Tennessee Supreme Court in State ex. rel. Shriver v. Leech. We have determined that both Dr. McNiel and the trial court have read too much into State ex. rel. Shriver v. Leech. As we construe the decision, any regulatory fact-gathering process that requires licensees to provide records to a licensing board will be upheld as long as the licensee from whom the records are requested has an opportunity to obtain judicial review of the reasonableness of the request before the imposition of sanctions for failing to comply with the request.
Requests for records under
The contested case proceeding affords the physician with an opportunity for discovery. The contested case hearing also affords the physician with an opportunity to present evidence and cross-examine the Division‘s witnesses regarding the legality of the request for information. Following the hearing, the administrative law judge and the Board will determine, based on the evidence, whether the physician willfully disregarded a lawful request for information and, if so, what the physician‘s punishment should be. If the administrative law judge and the Board find against the physician, the physician may obtain judicial review by filing a petition for re
The judicial review of the Board‘s decision following a contested case proceeding serves essentially the same purpose as the judicial review procedure approved in State ex rel. Shriver v. Leech. The Division must commence a formal administrative proceeding to enforce its request for records, and the physician is not required to comply with the request until both the Board and the courts determine that the request was lawful. The Division has the burden of proof, and the physician may raise the unlawfulness of the request as a defense. Judicial review of an administrative decision upholding the request provides the same sort of judicial review that
In addition, a contested case proceeding initiated by the Board is not the only avenue available for judicial review of the lawfulness of a request for records under
While the trial court found that
The Board and the Division share the responsibility to oversee the practice of medicine in Tennessee to protect the health and safety of Tennessee‘s residents. Neither the Board nor the Division will be able to carry out this responsibility if their investigations into complaints filed against physicians can be frustrated either by physicians or by patients who have been influenced by their physician. The procedure available to the Board and the Division to obtain medical records contains sufficient safeguards to assure that the Board or the Division has good cause to examine the records and that the records being sought are necessary to enable the Board or Division to investigate the complaint. Therefore, we have concluded that the procedure mandated by the Tennessee General Assembly for obtaining patient records appropriately balances the patients’ privacy interests, the physicians’ interest in practicing medicine free from unreasonable governmental interference, and the State‘s compelling interest in protecting the health and safety of its citizens.
V.
ADEQUACY OF THE NOTICE REGARDING THE PURPOSE OF THE REQUEST FOR RECORDS
For his part, Dr. McNiel takes issue with the trial court‘s conclusion that he received adequate notice regarding the nature of the Division‘s investigation. He insists that the Division should have informed him of the specific purpose of the investigation and that he was unable to determine the reasonableness of the request for records without this specific information. We have determined that the documents provided to Dr. McNiel upon the delivery of the Division‘s request for medical records provided him with sufficient information.
Physicians upon whom requests for records are served have a statutory right to be provided with certain basic information. A release signed by their patient is alone sufficient.
If the Division has not obtained a release from the patient, it is still entitled to obtain the records as long as the physician from whom the records are requested receives the information required by statute. In the circumstances like those involved in this case, the physician is statutorily entitled to a written request that satisfies three requirements. First, the written request must specifically identify the records to be made available by patient name.36 Second, the request must be made by an authorized investigator representing the Division in the discharge of its responsibility for oversight of the health care sys-
In this case, the Division‘s investigator provided Dr. McNiel with (1) releases of four of his patients, (2) written requests for records specifically naming all the patients whose records were being requested, (3) the certification of the independent physician required by
Dr. McNiel contends that he is entitled to more information than
While the Tennessee Supreme Court reiterated in State ex rel. Shriver v. Leech, 612 S.W.2d at 456, that there is a due process right to refuse unreasonable and irrelevant investigative demands, the court did not hold that persons receiving requests for records must be provided with specific information regarding the conduct that is being investigated. In fact, the court implied that the CID at issue in the case would have been acceptable had it complied with the underlying statute by providing general information regarding the case or matter under investigation and the parties to the case or investigation. State ex rel. Shriver v. Leech, 612 S.W.2d at 456.
In one of the cases cited by the Tennessee Supreme Court in State ex rel. Shriver v. Leech, the United States Supreme Court pointed out that the requirement that the records or papers be “particularly described” was intended to ensure that the request for records was not so indefinite or broad as to be unreasonable. Oklahoma Press Publ‘g Co. v. Walling, 327 U.S. 186, 206-08, 66 S.Ct. 494, 504-05, 90 L.Ed. 614 (1946). The nature of the investigation may be stated in general terms because insisting upon too much specificity would only breed litigation and encourage everyone investigated to challenge the sufficiency of the notice. In re Gold Bond Stamp Co., 221 F.Supp. 391, 397 (D.Minn.1963).
As soon as Dr. McNiel was served with the written request for records, he knew (1) that the records were being sought by an investigator employed by the Board, (2) that the records being sought pertained only to the patients named in the request,
Dr. McNiel has never claimed that the request for records was unduly broad or that it would have been unduly burdensome for him to comply with the request. Even though Dr. McNiel was not informed of the specific conduct or practice that was the subject of the verified complaint, we have concluded that the information available to him when he received the request for records was sufficient to enable him to determine objectively whether the request was reasonable in light of the board‘s broad enforcement and investigatory powers. Accordingly, we agree with the trial court‘s conclusion that Dr. McNiel received adequate information regarding the investigation when he was served with the request for records.
VI.
We affirm the portion of the judgment concluding that Dr. McNiel received adequate notice of the purpose of the Division‘s request for medical records, and we reverse the portions of the judgment concluding that
WILLIAM C. KOCH, JR.
PRESIDING JUDGE, MIDDLE SECTION
