J.L., an individual, v. BEST WESTERN INTERNATIONAL, INC., HYATT CORPORATION, WYNDHAM HOTELS AND RESORTS, INC., and MARRIOTT INTERNATIONAL, INC.
Civil Action No. 19-cv-03713-PAB-STV
IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLORADO
Chief Judge Philip A. Brimmer
Filed 02/24/21
ORDER
This matter is before the Court on motions to dismiss plaintiff‘s first amended complaint, Docket No. 65, filed by Wyndham Hotels and Resorts, Inc. (“Wyndham“) [Docket No. 69], Marriott International, Inc. (“Marriott“) [Docket No. 70], Select Hotels Group, LLC1 (“Hyatt“) [Docket No. 72], and Best Western International, Inc. (“Best Western“) [Docket No. 71]. Plaintiff responded to each of these motions. Docket Nos. 75, 73, 77, 74, respectively. Defendants replied. Docket Nos. 84, 83, 81, 82, respectively. This Court has jurisdiction pursuant to
I. BACKGROUND2
Plaintiff alleges that she was “trafficked for commercial sex” at age seventeen in Denver, Colorado after running away from her father. Docket No. 65 at 2, ¶ 7. While homeless, plaintiff‘s friend introduced her to a man who promised to help her make money to support herself. Id. He brought her to a room at the Best Western Plus at the Denver Tech Center; however, once inside, he “bludgeoned [her] with a gun[,] rendering her completely unconscious, then stripped her nude, tied her to the bed, raped her, and posted naked photos of her online at Backpage.com advertising her for commercial sex.” Id. at 3. Plaintiff was then “shuttled throughout the Denver Tech Center” under “the seemingly constant watch of an armed guard” and was “forced by her trafficker to sexually service numerous buyers at the various hotels within [the Denver Tech Center‘s] limits.” Id. Plaintiff was “imprisoned” for over a mоnth before agents from the Federal Bureau of Investigation recovered her. Id.
Plaintiff brings this action for damages under the William Wilberforce Trafficking Victims Protection Reauthorization Act of 2008 (“TVPRA“). Id. at 2, ¶ 6. She alleges that each defendant hotel company, “in violation of
Plaintiff‘s general allegations about each of the defendants are similar. Plaintiff alleges that each defendant “controls the training and policies for its branded properties including the . . . hotel[s] where [plaintiff] was trafficked.” Id. at 5, ¶ 16.b (Best Western); at 6, ¶ 18.b (Hyatt); at 8, ¶ 20.d (Wyndham); at 10, ¶ 22.d (Marriott). For each company, plaintiff alleges that “[b]y and through [the company‘s] relationship with the staff at the [property] where [plaintiff] was trafficked, and the perpetrator who trafficked [her] at the [property] while registered as a guest there,” the defendant “knowingly benefited, or received [something] of value, from its facilitation of, or participation in, a venture which it knew or should have known to engage in sex trafficking.” Id. at 5, ¶ 16.c (Best Western); at 7, ¶ 18.c (Hyatt); at 8-9, ¶ 20.f (Wyndham); at 10, ¶ 22.e (Marriott).
Further, plaintiff alleges that each defendant “receives a percentage of the gross room revenue from the money generated by the operations [of each company‘s] hotels,
Plaintiff claims that Best Western “owns, supervises, and/or operates the Best Western Plus - Denver Tech Center, located at 9231 E Arapahoe Road, Greenwood Village, Colorado 80112,” id. at 6, ¶ 16.e, and that Hyatt “owns, supervises, and/or operates the Hyatt Place Denver Tech Center located at 8300 E Crescent Parkway, Englewood, Colorado 80111.” Id. at 7, ¶ 18.e. As to Wyndham, plaintiff alleges that Wyndham is the successor to Wyndham Worldwide Corporation and that, as of 2018, La Quinta Holdings, Inc. is a wholly owned subsidiary of Wyndham; therefore, La Quinta is a Wyndam brand property. Id. at 8, ¶ 20.a-c. She states that Wyndham “owns, supervises, and/or operates the La Quinta Inn & Suites - Denver Tech Center located at 7077 S Clinton Street, Greenwood Village, Colorado 80112.” Id. at 9, ¶ 20.h. As to Marriott, plaintiff alleges that Marriott is the successor to Starwood Hotels and Resorts Worldwide, Inc. and that Starwood Hotels and Resorts, LLC, formerly known as Starwood Hotels and Resorts Worldwide, Inc. is a wholly owned subsidiary of Marriott; therefore, Sheraton is a Marriott brand property. Id. at 10, ¶ 22.a-c. Plaintiff alleges that Marriott “owns, supervises, and/or operates the Sheraton Denver Tech Center located at 7007 S Clinton Street, Greenwood Village, Colorado 80112.” Id. at 11, ¶ 22.g.
Plaintiff states that, upon information and belief, each Best Western Plus, Hyatt Place, and La Quinta Inn pays “around 10% of its total revenue back” to its parent
Plaintiff аlleges, upon information and belief, that each defendant took “inadequate measures to prevent sex trafficking at its brand hotels and instead profited from sex trafficking at their brand hotels.” Id. at 16, ¶ 55. She states that each defendant “received information indicating sex trafficking had occurred at one of its brand hotels” and “had the financial resources to train hotel staff to identify the signs of sex trafficking.” Id. at 17, ¶¶ 60, 62. Further, plaintiff alleges that the civil action provision of the TVPRA,
Plaintiff says that she arrived at the Best Western in the Tech Center one evening with no luggage and did not leave until days later, in the same clothes as when she arrived, and visibly injured. Id. at 47, ¶ 114. She states that she was “forced to sexually service” six “buyers” per day, who would arrive at the Best Western through the front door and be escorted to plaintiff‘s room by one of plaintiff‘s traffickers. Id., ¶ 113. In one incident, she was “injured so badly by a buyer who . . . slammed her head so hard against a dresser that the dresser was damaged[, and plaintiff] was screaming so loudly . . . that her trafficker decided to move her to a different hotel.” Id., ¶ 112. Plaintiff alleges that, when she left the hotel, staff would have seen “an astounding
At the La Quinta, plaintiff was also forced to service six buyers per day, each of whom also entered through the front door. Id. at 47-48, ¶ 118. Plaintiff states that the foot traffic to her room was “constant and voluminous” and that the front desk staff had “a constant view of this behavior for two (2) weeks.” Id. at 48, ¶ 118. While her traffickers would refuse regular maid service, plaintiff states that, on at least one occasion, she was taken to buy new clothes. Id., ¶ 119. Plaintiff states that, when she was out of the hotel, maids would have seen “abundant used condoms scattered across the various surfaces of the room.” Id. Plaintiff further states that, at one point, the front desk called plaintiff‘s room to ask her trafficker if “everyone was okay because they had received noise complaints.” Id., ¶ 121. Following the noise complaint, the front desk switched plaintiff‘s room. Id.
Plaintiff‘s sole allegation about what happened at the Sheraton is that she “arrived at the Sheraton with three (3) much older men.” Id. at 49, ¶ 125.
Events were similar at the Hyatt Place as they were at the Best Western and La Quinta; however, on one occasion a trafficker “tried to forcefully inject [plaintiff] with heroin as his partners held her down.” Id., ¶ 124. Plaintiff, who had been sober for months, “screamed as loud[ly] as she could to stop them in any way possible.” Id. She succeeded in stopping her trafficker, but he changed hotels again out of fear of exposure. Id.
Plaintiff brings one claim of relief against each defendant for violating the
II. LEGAL STANDARDS
A. Rule 8
B. Rule 12(b)(2)
The purpose of a motion to dismiss under
Personal jurisdiction comports with due process where a defendant has minimum contacts with the forum state and where those contacts are such that jurisdiction does not offend “traditional notions of fair play and substantial justice.” Int‘l Shoe Co. v. Washington, 326 U.S. 310, 316 (1945). Minimum contacts may be established under the doctrines of general jurisdiction or specific jurisdiction. Where general jurisdiction is asserted over a non-resident defendant who has not consented to suit in the forum, minimum contacts exist if the plaintiff demonstrates that the defendant
C. Rule 12(b)(6)
To survive a motion to dismiss under
III. The Trafficking Victims Protection Reauthorization Act
Congress enacted the Trafficking Victims Protection Act in 2000, creating criminal offenses for forced labor and sex trafficking. Pub. L. No. 106-386, 114 Stat. 1464 (2000). The original Act did not contain a private right of action. Griffin v. Alamo, 2016 WL 7391046, at *2 (W.D. Ark. Dec. 21, 2016). In 2003, however, Congress added a civil right of action for victims to sue their traffickers. In 2008, Congress further amended the law to permit victims to sue those who facilitate trafficking ventures. Pub. L. No. 108-193, 117 Stat. 2875 (2003). The 2008 law provides
An individual who is a victim of a violation of this chapter may bring a civil action against the perpetrator (or whoever knowingly benefits, financially
or by receiving anything of value from participation in a venture which that person knew or should have known has engaged in an act in violation of this chapter) in an appropriate district court of the United States and may recover damages and reasonable attorneys fees.
To state a claim under a
IV. ANALYSIS
A. Wyndham
Wyndham moves to dismiss under
1. Direct Liability
a. Whether Wyndham Knowingly Benefited
Wyndham insists that not all benefits are sufficient to establish the “knowingly benefit” element of the TVPRA. Id. at 9. Liability, Wyndham argues, requires that the defendant knowingly benefit “from” its participation in a venture that commits trafficking crimes. Id. (emphasis omitted). Wyndham explains that there must be “‘a causal relationship between affirmative conduct furthering the sex-trafficking venture and receipt of a benefit,’ with knowledge of that causal relationship.” Id. (quoting Geiss v. Weinstein Co. Holdings LLC, 383 F. Supp. 3d 156, 169 (S.D.N.Y. 2019)). Wyndham claims that it could not have benefited because it was not affiliated with La Quinta and because the hotel “benefited, if at all, from the rental оf hotel rooms to the public generally - not from Plaintiff‘s alleged trafficker.” Id. at 10. The mere rental of a room, Wyndham argues, is insufficient to show this element of the TVPRA.
Plaintiff disagrees with Wyndham‘s theory of beneficiary liability. Plaintiff‘s theory is that because Wyndham received a percentage of room revenue generated by La Quinta, including from the room that plaintiff‘s trafficker rented, it benefited from the trafficking. Docket No. 75 at 6-7. Further, plaintiff insists that receipt of money “from”
Several other district courts have found that similar allegations are sufficient to plead the knowingly benefited element. See, e.g., E.S. v. Best W. Int‘l, Inc., 2021 WL 37457, at *3 (N.D. Tex. Jan. 4, 2021); M.A. v. Wyndham Hotels & Resorts, Inc., 425 F. Supp. 3d 959, 965 (S.D. Ohio 2019) (“[T]he rental of a room constitutes a financial benefit from a relationship with the trafficker sufficient to meet this element of the [§] 1595(a) standard.“); A.B., 455 F. Supp. 3d at 191 (same); H.H. v. G6 Hosp., LLC, 2019 WL 6682152, at *2 (S.D. Ohio Dec. 6, 2019) (same); S.Y. v. Naples Hotel Co., 476 F. Supp. 3d 1251, 1256 (M.D. Fla. 2020) (same); A.B., 2020 WL 5371459, at *7 (“The ‘knowingly benefits financially’ element of
b. Whether Wyndham Participated in a Venture that it Knew or Should Have Known Engaged in Sex Trafficking
Wyndham states that it did not “‘participat[e] in a venture’ that committed sex-trafficking crimes against the plaintiff.” Docket No. 69 at 5 (quoting
Plaintiff explains that Wyndham is mistaken in asking the Court to interpret “participation in a venture” as requiring an overt act. Docket No. 75 at 8. Rather, the notice provision of the TVPRA allows “constructive knowledge as to what Wyndham
The Court agrees with plaintiff that an “overt act” is not required under the TVPRA. In fact, most district courts to have examined the issue have rejected the overt act argument. See, e.g., E.S., 2021 WL 37457, at *4; M.A. v. Wyndham Hotels & Resorts, Inc., 425 F. Supp. 3d at 968-69; J.C. v. Choice Hotels Int‘l, Inc., 2020 WL 3035794, at *1 n. 1 (N.D. Cal. June 5, 2020); S.J. v. Choice Hotels Int‘l, Inc., 473 F. Supp. 3d 147, 153-54 (E.D.N.Y. 2020); Doe S.W. v. Lorain-Elyria Motel, Inc., 2020 WL 1244192, *6 (S.D. Ohio Mar. 16, 2020). Those courts reasoned that “applying the definition of ‘participation in a venture’ provided for in
The Court next considers whether plaintiff has plausibly alleged that Wyndham participated in a venture which it knew or should have known engaged in sex trafficking. Plaintiff asserts that Wyndham, not the La Quinta in the Tech Center, “actively participated in this illegal endeavor by knowingly or negligently providing lodging to [plaintiff‘s] trafficker in which to harbor [plaintiff] while he was trafficking her.” Docket No. 75 at 10 (quoting Docket No. 65 at 50, ¶ 134). She further states that “[d]efendants . . . knowingly or negligently aided and participated with [plaintiff‘s] trafficker in his criminal venture” by renting him a room, Docket No. 65 at 50, ¶ 134, and by failing to act as plaintiff “repeatedly visited the hotel, often with different guests, without any luggage, avoiding all eye contact, and exhibiting signs of malnourishment, and often displaying prominent bruising all over her person.” Id. at 50-51, ¶ 135.
Wyndham argues that allegations that it knew or should have known of commercial sex activity at the La Quinta in the Tech Center are insufficient and that plaintiff‘s other allegations, principally of a noise complaint, are “boilerplate” and “conclusory,” and therefore insufficient to withstand a motion to dismiss because the allegations cannot support an inference that hotel staff should have known that plaintiff was being trafficked. Docket No. 69 at 11. Further, Wyndham states that allegations about what the housekeeping staff would have seen are “speculative.” Id. at 12.
Plaintiff explains that the standard is negligence for civil defendants and that
In reply, Wyndham states that plaintiff has failed to show that Wyndham “subjectively believed there was a high probability that Plaintiff was being trafficked and took deliberate steps to avoid confirming such conduct.” Docket No. 84 at 6; see also S.J., 473 F. Supp. 3d at 154 (“The real issue is . . . whether a defendant satisfies the knowledge element as to a particular sex trafficking venture.“).
In determining whether plaintiff‘s allegations - that Wyndham participated in a venture which it knew or should have known engaged in sex trafficking - are sufficient, the Court considers the two cases that represent the ends of the spectrum on TVPRA civil liability, Ricchio, mentioned above, and Lawson v. Rubin, 2018 WL 2012869
In Lawson, which Wyndham relies on, plaintiffs sued Blue Icarus, the owner of a condo leased to a sex trafficker, Howard Rubin. Rubin procured women who he then sexually assaulted and abused. Lawson, 2018 WL 2012869, at *13. The court found the plaintiff‘s allegations insufficient to hold Blue Icarus liable under
Plaintiff‘s allegations lie somewhere between those in Ricchio and those in Lawson. In fact, the allegations are quite similar to those in M.A., 425 F. Supp. 3d at 967 (the trafficker refused housekeeping services, paid in cash, and escorted the plaintiff in view of the front desk; hotel staff ignored the plaintiff‘s cries; plaintiff‘s buyers would enter and exit the hotel through the front door). The M.A. court held that these allegations were insufficient to establish actual knowledge because the plaintiff did not allege that any member of the hotel staff heard and ignored her pleas or that she
Further, even when construed in the light most favorable to plaintiff, her allegations do not plausibly establish that Wyndham, the parent company or franchisor, should have known about plaintiff‘s sex trafficking at one of its hotels, even if Wyndham controlled the La Quinta in the Tech Center in 2016. See A.B., 2020 WL 5371459, at *9. Plaintiff alleges that Wyndham was on notice about the prevalence of sex trafficking generally at its hotels. Docket No. 65 at 38-39, ¶ 103.j. But this is not sufficient to show that Wyndham should have known about what happened to this plaintiff. S.J., 2020 WL 4059569, *5 (noting that
Thus, the complaint fails to allege facts as to how Wyndham, the parent company or franchisor, was aware or should have been aware of these facts. A.B., 2020 WL 5371459, at *9. Accordingly, plaintiff has not alleged facts sufficient to state a claim for direct liability under the TVPRA against defendant Wyndham.
2. Indirect Liability
Plaintiff alleges that Wyndham has an actual or apparent agency relationship
Plaintiff alleges that franchisee-franchisor relationships are sufficient to create an agency relationship if the franchisor exercises sufficient control over the operations of the franchisee. Docket No. 75 at 13 (citing Licari v. Best W., Int‘l Inc., 2013 WL 3716523 (D. Utah July 12, 2013)). She also alleges that Wyndham was in an actual or
apparent agency relationship with the La Quinta hotel where plaintiff was trafficked, Docket No. 65 at 35–36, ¶¶¶ 103.f–g, and that Wyndham exercises ongoing, systemic control over Wyndham-brand hotels “memorialized in the franchise agreemеnts Wyndham executed with its franchisee subsidiaries and Wyndham brand operating hotels.” Docket No. 75 at 14. Plaintiff also alleges that Wyndham exercises daily control over its hotels. Docket No. 65 at ¶ 103.g.
Although Wyndham disputes these allegations, the Court accepts the factual allegations of the complaint as true and draws all reasonable inferences in favor of the non-moving party at this stage. Colbruno v. Kessler, 928 F.3d 1155, 1160 (10th Cir. 2019). The Court finds these allegations sufficient to show an actual agency relationship between Wyndham and La Quinta. A.B., 2020 WL 5371459, at *10 (finding similar allegations sufficient to plead an agency relationship where plaintiff alleged facts to support her theory that defendants had authority to control aspects of the hotel operations connected to her claim, including “hosting online bookings,” “making employment decisions,” and “controlling training and policies“; dismissing indirect liability claim on other grounds); S.Y., 476 F. Supp. 3d at 1258 (“Plaintiffs correctly respond that they do not need to prove an agency relationship at this stage, but simply set forth plausible allegations that one exists. Having reviewed the allegations at issue, the Court finds them sufficient to satisfy the motion to dismiss standard.” (citation omitted)). The allegations, however, are insufficient to show that Wyndham exercised this control in 2016, as both plaintiff and Wyndham appear to agree that Wyndham did not affiliate with La Quinta until 2018, two years aftеr plaintiff was trafficked at the La Quinta hotel.
While Wyndham does not raise this argument in its motion, plaintiff insists that Wyndham is indirectly liable on a theory of apparent agency. Docket No. 75 at 14. To establish such liability, plaintiff would have to show that manifestations by Wyndham led her to believe that La Quinta was an agent of Wyndham and that she relied on that belief. Restatement (Third) of Agency § 2.03 (2006). See also id. at § 2.03 cmt. c. (“Apparent authority holds a principal accountable for the results of third-party beliefs about an actor‘s authority to act as an agent when the belief is reasonable and is traceable to a manifestation of the principal.“). Plaintiff alleges that Wyndham held out La Quinta to the public as “its direct alter-ego[,] each possessing authority to act on the other‘s behalf.” Docket No. 65 at 37, ¶ 103.h. But plaintiff has not alleged that she relied on any representation by Wyndham or La Quinta when she was trafficked at the Tech Center La Quinta. Therefore, an apparent agency theory of liability does not comport with the underlying facts of this case. A.B., 2020 WL 5371459, at *12. The Court therefore finds that plaintiff has failed to allege the elements of apparent authority.
B. Marriott
Marriott seeks to dismiss plaintiff‘s complaint, which alleges that Marriott “owns, controls, supervises or operates” the Sheraton at the Denver Tech Center, Docket No. 65 at 40, ¶ 104.a, for three reasons. Docket No. 70. First, Marriott argues that plaintiff has failed to plead sufficient facts to establish that Marriott knowingly benefited from or participated in the alleged trafficking, or that Marriott knew or should have known that plaintiff was trafficked. Id. at 1. Marriott explains that the complaint contains only part
1. Direct Liability
a. Whether Marriott Knowingly Benefited
Marriott argues, as Wyndham did, that it did not knowingly benefit from the sex trafficking of plaintiff at the Sheraton hotel because plaintiff‘s allegations that Marriott received payment for rooms that plaintiff was kept in are insufficient where Marriott had no reason to suspect that sex trafficking crimes were being committed. Docket No. 70 at 7. Further, the “mere collection of rent by an unrelated hotel manager from guests in the ordinary course of business cannot support a reasonable inference” that Marriott knowingly benefited. Id. at 7–8. For the reasons stated above, in the Court‘s analysis of Wyndham‘s similar argument, the Court finds that plaintiff has adequately alleged the
b. Whether Marriott Participated in a Joint Venture that it Knew or Should Have Known Engaged in Sex Trafficking
Marriott argues that the complaint fails to sufficiently allege that Marriott participated in a sex trafficking venture with the traffickers. Id. at 8. Marriott insists that it had none of the three types of knowledge that a court recently found necessary to establish this element. Id. (citing Jane Doe 2 v. Red Roof Inns, Inc., 2020 WL 1872337, at *3 (N.D. Ga. Apr. 13, 2020) (holding defendants must have knowledge as to the benefit derived from trafficking, knowledge as to assisting or facilitating trafficking, and knowledge that plaintiff was either a minor or subject to force)). Marriott also argues, as Wyndham did, that “venture” requires common purpose among participants, i.e., between the hotel and the traffickers. Id. at 9–10. In addition, Marriott relies on similar RICO arguments that the Court found unpersuasive with regard to Wyndham. Id. at 10–11.
Plaintiff‘s response to Marriott is almost verbatim to her response to Wyndham. Dockеt No. 73. The Court similarly finds plaintiff‘s direct liability theory against Marriott is insufficiently pled as to this element. As with Wyndham, plaintiff has not established that Marriott, the parent company or franchisor, participated in a venture which it knew or should have known engaged in sex trafficking because plaintiff‘s allegations are insufficient to establish either actual knowledge or that Marriott should have known about plaintiff‘s trafficking at the Tech Center Sheraton. Plaintiff‘s allegations with respect to Marriott are even less specific as to the issue of Marriott‘s direct liability than are her allegations against Wyndham. She provides no facts that, under her theory,
Thus, the Court finds that these allegations are insufficient to plausibly allege that Marriott participated in a joint venture with plaintiff‘s traffickers that it knew or should have known engaged in trafficking. See A.B., 2020 WL 5371459, at *9. Accordingly, plaintiff has not alleged facts sufficient to state a plausible claim for direct liability under the TVPRA against defendant Marriott.
2. Indirect Liability
Marriott argues that plaintiff‘s complaint “alleges, in a conclusory manner and without support, that the franchise relationship with the Sheraton hotel renders Marriott International vicariously liable for [plaintiff‘s] alleged trafficking based on actual or apparent agency theory.” Docket No 70 at 12. Rather, Marriott states that civil liability under the TVPRA extends only to those who “knowingly benefit from participation in ventures with the criminals,” not “to franchisоrs based on the alleged participation in the franchisee.” Id. Even if secondary liability were available under the TVPRA,5 Marriott continues, the complaint fails to state a claim because it does not establish that Marriott exercised any control over “the particular instrumentality of the harm to Plaintiff.” Id. at 13.
Plaintiff alleged that Marriott exercised substantial control over the Sheraton hotel by, among other things, “hosting online bookings on Defendant Marriotts‘s [sic] domain; requiring Sheraton hotels to use Defendant Marriott rewards program(s); setting parameters on employee wages; . . . making employment management decisions; . . . building and maintaining the facility in a manner specified by Marriott, including changes and/or modifications to the structure, guest rooms and/or restaurants and shops within the property; hours of operation for restaurants and shops within the property.” Docket No. 65 at 42, ¶ 104.g.i–xi. Marriott disputes these allegations and insists that liability based on a franchise relationship requires control over managing the
Nevertheless, as the Court found in regard to Wyndham, plaintiff fails to state a claim under an agency theory because the complaint does not plausibly allege that Marriott is liable under
Marriott also argues that plaintiff fails to allege facts to support an apparent agency theory. As explained above, to establish liability based on apparent agency, plaintiff had to show that manifestations by the principal – here, Marriott – led her to believe that Sheraton was an agent of Marriott‘s and that she relied on that belief. Restatement (Third) of Agency § 2.03. As with Wyndham, plaintiff alleges in the complaint that Marriott held out Sheraton as possessing authority to act on Marriott‘s
C. Best Western
Best Western seeks dismissal on multiple grounds. Docket No. 71. It argues that it does not own the hotel where plaintiff alleges that she was trafficked and that publicly available documents refute plaintiff‘s arguments to the contrary. Id. at 2. It also argues that the Court lacks personal jurisdiction over the company, that plaintiff‘s “shotgun pleading” is improper, that plaintiff provides no details specific to her trafficking at the hotel, and that plaintiff has failed to provide facts that Best Western knowingly benefited from participation in a sex trafficking venture. Id. Finally, Best Western argues that plaintiff‘s theories of vicarious liability and agency are contrary to the facts and the law and that the agreement between Best Western and the hotel show that Best Western does not handle day-to-day operation of the hotel. Id.
1. Personal Jurisdiction
Best Western insists that it does not own the hotel identified in plaintiff‘s complaint, the Best Western Plus, Docket No. 65 at 3, ¶ 9, and that the current owner has owned the premises sincе April 17, 2015, which predates plaintiff‘s alleged 2016 trafficking. Docket No. 71 at 3.6 Best Western argues that plaintiff‘s conclusory
a. General Jurisdiction
General jurisdiction requires that a defendant have contacts with the forum “so ‘continuous and systematic’ as to render [it] essentially at home in the forum State.” Goodyear Dunlop Tires Operations, S.A. v. Brown, 564 U.S. 915, 919 (2011); see also Trujillo v. Williams, 465 F.3d 1210, 1218 n.7 (10th Cir. 2006). For corporations, the rule is the same. “The ‘paradigm’ forums in which a corporate defendant is ‘at home,’ are the corporation‘s place of incorporation and its principal place of business.” BNSF Ry. Co. v. Tyrrell, 137 S. Ct. 1549, 1558 (2017). While the Supreme Court has stated that general jurisdiction is not limited to these two places, other places are said to be “exceptional” because they are appropriate only when the corporate defendant‘s operation in the forum state is so “substantial and of such a nature as to render the corporation at home” in the forum state. Id. (citations omitted). The Court in
Best Western insists that it is not “at home” in Colorado because it is neither incorporated nor has its principal place of business here. Docket No. 71 at 4. Plaintiff does not dispute this. Rather, citing Best Western‘s website, plaintiff says that Best Western owns, operates, or controls 36 hotels in Colorado and receives revenue from each location. Docket No. 77 at 4. Plaintiff believes these ongoing, contractual relationships amount to Best Western being “at home” in Colorado. Id. Plaintiff is mistaken, however. Plaintiff acknowledges that she bears the burden of proof on this issue, id. at 3 (citing Far W. Capital, Inc. v. Towne, 46 F.3d 1071, 1074 (10th Cir. 1995)), yet fails to explain how Best Western‘s activity in Colorado is any greater than its activity is in any other state where there are Best Western hotels such that it would fit into the BNSF Court‘s notion of “exceptional.” See BNSF, 137 S. Ct. at 1558. The Court finds that Best Western is not “at home” in Colorado and that the Court lacks general jurisdiction over the defendant.
b. Specific Jurisdiction
Specific jurisdiction is present only if the lawsuit “aris[es] out of or relat[es] to the defendant‘s contacts with the forum.” Bristol-Myers Squibb Co. v. Superior Ct. of Cal., 137 S. Ct. 1773, 1780 (2017). The specific jurisdiction analysis is two-fold. First, the
Colorado‘s long-arm statute provides for personal jurisdiction over defendants who commit “tortious acts within this state.”
Best Western states that it is a “cooperative association” with “no Colorado offices or corporate presence, and thus does not purposefully avail itself of everyday business in the state.” Docket No. 71 at 5. Because Best Western‘s “principal place of business is in Arizona,” the company argues that it is “unreasonable to hale [Best Western] into court in Colorado.” Id. Plaintiff insists that Best Western‘s activity in Colorado – 36 locations that produce revenue for the company – as well as the facts that plaintiff has alleged regarding her trafficking at the Best Western hotel are sufficient to confer specific jurisdiction over the company. Dоcket No. 77 at 5–6. As the Court assumes these facts to be true at this stage of the litigation, the Court finds that plaintiff has met her burden of making a prima facie showing of personal jurisdiction with respect to Best Western. Best Western‘s allegedly tortious conduct and the attendant injuries that plaintiff allegedly suffered both occurred in Colorado, satisfying Colorado‘s long-arm statute. Furthermore, by operating 36 hotels in the state, Best Western should reasonably anticipate being haled into court here. Given Best Western‘s not insignificant business dealings in Colorado, the Court finds that exercising jurisdiction
2. Direct Liability
a. Whether Best Western Knowingly Benefited
Best Western argues that plaintiff cannot make out a claim that Best Western knowingly benefited from plaintiff‘s trafficking because “liability under
As the Court held with respect to Wyndham and Marriott, see, e.g., Part IV.A.1.a, plaintiff‘s allegations are sufficient to plausibly establish the knowingly-benefited element of plaintiff‘s claim. Other courts across the country have held similarly. See, e.g., E.S., 2021 WL 37457, at *3; M.A., 425 F. Supp. 3d at 965 (“[T]he rental of a room constitutes a financial benefit from a relationship with the trafficker sufficient to meet this element of the [§] 1595(a) standard.“). The Court finds that plaintiff has plausibly pled this element of her claim with respect to Best Western.
b. Whether Best Western Participated in a Joint Venture that it Knew or Should Have Known Engaged in Sex Trafficking
Best Western argues that to make out a plausible
Nevertheless, plaintiff asserts that Best Western “actively participated in this illegal endeavor by knowingly or negligently providing lodging to [plaintiff‘s] trafficker in which to harbor [plaintiff] while he was trafficking her” and that Best Western “knowingly or negligently aided and participated with [plaintiff‘s] trafficker in his criminal venture” by taking no action when plaintiff “repeatedly visited the hotel, often with different guests, without any luggage, avoiding all eye contact, and exhibiting signs of malnourishment, and often displaying prominent bruising all over her person” and by “knowingly or negligently providing lodging to those who purchased sex from [plaintiff] in which to harbor [plaintiff] while she was being trafficked.” Docket No. 65 at 50–51, ¶¶ 134–36. Plaintiff also explains that, at the Best Western in the Tech Center, she was injured so badly and screamed so loudly after a buyer sexually and physically assaulted her by slamming her head so hard against a dresser that the dresser was damaged and that the trafficker decided to move her to a different hotel. Id. at 47, ¶ 112. She also states that at least six buyers per day would arrive at the front entrance of the hotel and would be escorted upstairs and then would leave through the front entrance, that she arrived at the hotel with no luggage and did not leave for five days, in the same clothes as when she arrive and visibly injured, and that there was an “astounding number of used
The complaint, however, fails to allege facts as to how Best Western International – the parent company or franchisor of this hotel – was aware of these facts. First, plaintiff‘s allegations are insufficient to establish actual knowledge because plaintiff does not allege that any member of the hotel staff heard and ignored her pleas or that she alerted any staff member to her need for help. See A.B., 2020 WL 5371459, at *9. Second, even when construed in the light most favorable to plaintiff, her allegations do not plausibly establish that Best Wеstern, the parent company or franchisor, should have known about plaintiff‘s sex trafficking at one of its hotels. As with Wyndham, plaintiff alleges that Best Western, the hotel‘s parent company, was on notice about the prevalence of sex trafficking generally at its hotels. Docket No. 65 at 28–30, ¶ 101.i. But this is not sufficient to establish that Best Western should have known about the trafficking of plaintiff herself. S.J., 2020 WL 4059569, *5. Nor are the specific facts that plaintiff alleged about the Best Western hotel in the Tech Center, including the signs that she alleges should have alerted staff to her situation, sufficient to plausibly show that the hotel‘s parent company or franchisor knew or should have known that plaintiff was trafficked at one of its hotels. A.B., 2020 WL 5371459, at *9. Accordingly, plaintiff has not alleged facts sufficient to state a claim for direct liability under the TVPRA against defendant Best Western.
3. Indirect Liability
Because Best Western insists that it has no ownership, control, or operation of the hotel where plaintiff alleges she was trafficked, it argues that plaintiff‘s indirect
Plaintiff insists that Best Western does maintain day-to-day control over its member hotels, including by setting rules of operation, making employment decisions, training employees, setting hours of operation, setting employee wages, and hosting bookings on the Best Western domain. Docket No. 65 at 26–27, ¶ 101.f. While Best Western disputes these allegations, at the motion to dismiss stage, the Court accepts factual allegations of the complaint as true. Colbruno, 928 F.3d at 1160. As such, the Court finds plaintiff‘s allegations sufficient to show an actual agency relationship between Best Western and the Best Western branded hotel where plaintiff was trafficked. A.B., 2020 WL 5371459, at *10.
Nevertheless, as with Wyndham and Marriott, plaintiff fails to state a claim under an agency theory because the complaint does not plausibly allege that Best Western is liable under
These allegations, even when taken as true and construed in plaintiff‘s favor, are not sufficient for the Court to conclude that Best Western had constructive knowledge of the trafficking of Plaintiff. Plaintiff has, therefore, not stated a claim of actual agency under the TVPRA. Plaintiff‘s apparent agency arguments fail for the reasons discussed above. See Part IV.A.2.
D. Hyatt
Hyatt moves to dismiss plaintiff‘s complaint for multiple reasons. Docket No. 72. First, Hyatt explains that, “[d]espite numerous requests by Hyatt for Plaintiff to name the proper Hyatt entity, Plaintiff again improperly named ‘Hyatt Corporation’ in her Amended Complaint. Suit and service of process are thus insufficient.” Id. at 3. Second, Hyatt argues that the complaint is a “shotgun pleading” in violation of
1. Naming of Hyatt Corporation as a Defendant
Hyatt adopts the arguments in its original motion to dismiss, Docket No. 40 at 5–6. Docket No. 72 at 7. In its original motion, Hyatt argued that Hyatt Corporation is a “managing entity that has no involvement with the local Denver hotel, Hyatt Place Denver Tech Center, where the incidents allegedly occurred.” Id. Hyatt states that under
Dismissal for insufficient service of process and insufficient process under
“A
In opposing a motion to dismiss for insufficient process or insufficient service of process, “plaintiff bears the burden of making a prima facie case that he has satisfied statutory and due process requirements so as to permit the court to exercise personal jurisdiction over the defendant.” Allen v. United Props. & Const., No. 07-cv-00214-LTB-CBS, 2008 WL 4080035, at *9 (D. Colo. Sept. 3, 2008) (quoting Fisher v. Lynch, 531 F. Supp. 2d 1253, 1260 (D. Kan. 2008)). Plaintiff must demonstrate that the procedure employed by him to effect service satisfied the requirements of
While Hyatt is correct
Plaintiff, however, states that she intended to name Hyatt, not SHG, because she believes Hyatt Place is a brand of defendant Hyatt and that defendant Hyatt is responsible for the standards, including the human trafficking policies, that give rise to its direct liability under the TVPRA. Docket No. 74 at 4. Thus, plaintiff‘s naming Hyatt was not a misnomer or a mistake. The Court finds that plaintiff has made a prima facie showing that she has “satisfied statutory and due process requirements so as to permit the court to exercise personal jurisdiction over the defendant.” Allen, 2008 WL 4080035, at *9.
2. Whether Plaintiff‘s Complaint is an Improper “Shotgun” Pleading
Hyatt next adopts the arguments in its original motion to dismiss that plaintiff‘s complaint is a “shotgun” pleading in violation of
Here, plaintiff‘s claims “largely appear to have the same factual underpinning” and this the case is not one where incorporating prior allegations makes it impossible to understand the claims. See Southwell v. Allstate Prop. & Cas. Co., No. 20-cv-01272-PAB-KMT, 2020 WL 4287194, at *3 (D. Colo. July 27, 2020). The Court finds that plaintiff‘s allegations provide Hyatt, and the other defendants, fair notice of the claims and the grounds that plaintiff‘s claims against it rest on. See Warnick v. Cooley, 895 F.3d 746, 751 (10th Cir. 2018). And because all of plaintiff‘s claims have essentially the same factual underpinning, the Court is not persuaded that this is a case where incorporating prior allegations into each claim makes the claims unintelligible.
3. Whether Plaintiff has Plausibly Alleged a TVPRA Claim
a. Direct Liability
1. Whether Hyatt Knowingly Benefited
Hyatt argues that “[a] knowing benefit is more than a mere benefit” and that there must be a “‘causal relationship’ between a defendant‘s ‘affirmative conduct . . . and receipt of a benefit.‘” Docket No. 72 at 14 (quoting Geiss, 383 F. Supp. 3d at 169). Hyatt further insists that the allegations that Hyatt benefited by receiving payment for the rooms in which plaintiff was trafficked are insufficient to establish a “knowing benefit when all that is alleged is that [Hyatt] received money for the hotel room rental.” Id. at 14–15. This argument fails for the reasons the Court has explained above. See, e.g., Part IV.A.1.a; see also M.A., 425 F. Supp. 3d at 965 (“[T]he rental of a room constitutes a financial benefit from a relationship with the trafficker sufficient to meet this element of the [§] 1595(a) standard.“). The Court finds that plaintiff has plausibly pled that Hyatt knowingly benefited.
2. Whether Hyatt Participated in a Joint Venture that it Knew or Should Have Known Engaged in Sex Trafficking
Hyatt argues that the facts alleged in the complaint are insufficient to state a claim for a TVPRA violation because the complaint does not show that Hyatt participated in a venture with plaintiff‘s trafficker. Docket No. 72 at 10. While Hyatt cites to
Hyatt also insists that the complaint “never suggests that any Hyatt entity had any association with the unnamed criminals responsible for the sex trafficking venture alleged.” Docket No. 72 at 11. Plaintiff does, however, make such allegations. Plaintiff alleges that Hyatt “actively participated in this illegal endeavor by knowingly or negligently providing lodging to [plaintiff‘s] trafficker in which to harbor [plaintiff] while he was trafficking her” and by “knowingly or negligently providing lodging to those who purchased sex from [plaintiff] in which to harbor [plaintiff] while she was being trafficked.” Docket No. 65 at 50–51, ¶¶ 134, 136. Plaintiff also alleges that Hyatt “profited from the sex trafficking of [plaintiff] and knowingly or negligently aided аnd participated with [plaintiff‘s] trafficker in his criminal venture [by taking] no action as [plaintiff] repeatedly visited the hotel, often with different guests, without any luggage, avoiding all eye contact, and exhibiting signs of malnourishment, and often displaying prominent bruising all over her person.” Id. at 50–51, ¶ 135.
Hyatt insists that plaintiff has failed to plausibly allege that it knew or should have known “that the venture‘s purpose was sex trafficking.” Docket No. 72 at 12. Hyatt asks the Court to equate
Plaintiff also highlights media coverage about sex trafficking at Hyatt hotels to show that Hyatt was on notice of sex trafficking generally. Docket No. 65 at 33–34, ¶ 102.j. But this is not sufficient to show that Hyatt, the parent company or franchisor, should have known about what happened to this plaintiff. S.J., 2020 WL 4059569, *5; A.B., 2020 WL 5371459, at *9. She also explains that, at the Hyatt Place where she was trafficked, she was forced to service “handfuls of buyers per day,” each of whom entered and exited the hotel through the front doors, and that she and her trafficker would meet each guest in the hotel lobby and escort them to her room, resulting in “constant and voluminous” foot traffic. Docket No. 65 at 48, ¶ 122. Plaintiff also alleges that, on one occasion, plaintiff‘s trafficker “tried to forcefully inject her with heroin as his partners held her down.” Id. at 49, ¶ 124. Because plaintiff had been “completely sober for months,” she “screamed as loud as she could to stop them any way possible. The volume of her cry stopped her trafficker” and “made him change their hotel again.” Id.
Again, these allegations, even when viewed in the light most favorable to plaintiff, fail to show how Hyatt, which plaintiff alleges is the Hyatt Place‘s parent company, were aware of plaintiff‘s trafficking. See A.B., 2020 WL 5371459, at *9. Plaintiff has provided no allegations showing how Hyatt received notice that plaintiff was trafficked at the Hyatt Place in the Tech Center. Accordingly, plaintiff has failed to sufficiently state a claim for direct liability under the TVPRA against defendant Hyatt.
b. Indirect Liability
Hyatt argues that the complaint “does not . . . plausibly allege that Hyatt is . . . indirectly liable under
IV. CONCLUSION
For the foregoing reasons, it is
ORDERED that Defendant Wyndham Hotels & Resorts, Inc.‘s Motion to Dismiss Plaintiff‘s First Amended Complaint [Docket No. 69] is GRANTED. It is further
ORDERED that Defendant Marriott International, Inc.‘s Motion to Dismiss Plaintiff‘s First Amended Complaint [Docket No. 70] is GRANTED. It is further
ORDERED that Defendant Best Western International, Inc.‘s Motion to Dismiss Plaintiff‘s First Amended Complaint [Docket No. 71] is GRANTED. It is further
ORDERED that Select Hotels Group, LLC (Improperly Named as, “Hyatt Corporation“)‘s Motion to Dismiss [Docket No. 72] is GRANTED. It is further
ORDERED that plaintiff‘s first, second, third, and fourth claims for relief are DISMISSED with prejudice. It is further
ORDERED that judgment shall enter for defendants and against plaintiff on all claims. It is further
ORDERED that this case is closed.
DATED February 24, 2021.
BY THE COURT:
PHILIP A. BRIMMER
Chief United States District Judge
