RADAMES DURAN, ON BEHALF OF HIMSELF AND ALL OTHERS SIMILARLY SITUATED, Plaintiff-Appellant, v. LA BOOM DISCO, INC., Defendant-Appellee.
No. 19-600-cv
United States Court of Appeals for the Second Circuit
DECIDED: APRIL 7, 2020
AUGUST TERM 2019; SUBMITTED: DECEMBER 13, 2019; On Appeal from the United States District Court for the Eastern District of New York
Before: CABRANES and LOHIER, Circuit Judges, and REISS, District Judge.*
* Judge Christina Reiss, of the United States District Court for the District of Vermont, sitting by designation.
Plaintiff-Appellant Radames Duran (“Duran“) claims that he received, over the course of more than a year-and-a-half, hundreds of unsolicited text messages from Defendant-Appellant La Boom Disco, Inc. (“LBD“), all sent using Automatic Telephone Dialing Systems (“ATDSs“) in a way prohibited by the
Duran appeals from a grant of summary judgment in the U.S. District Court for the Eastern District of New York (Allyne R. Ross, Judge) in favor of LBD. To qualify as an ATDS, a dialing system must have both the capacity “to store or produce telephone numbers to be called, using a random or sequential number generator[,]”
C.K. Lee, Lee Litigation Group, PLLC, New York, NY, for Plaintiff-Appellant.
Raymond J. Aab, New York, NY, for Defendant-Appellee.
In 1991, Congress set out to cure America of that “scourge of modern civilization“: telemarketing.1 Alarmed that unsolicited advertising calls were inundating the phones of average Americans, it passed the
Predictably, the TCPA has created much litigation from consumers seeking to redress the all-too-common injury of having received an unwanted phone call or text message.4 But what is at heart a
This is because of a simple definitional question that pervades TCPA litigation in our Circuit and others: what exactly is an ATDS?5
It is this very question that is before us here.
Plaintiff-Appellant Radames Duran (“Duran“) claims that he received, over the course of more than a year-and-a-half, hundreds of unsolicited text messages from Defendant-Appellee La Boom Disco (“LBD“), a nightclub in Queens, New York, all sent using ATDSs. LBD acknowledges that it sent the messages, but counters that its actions were not prohibited by the TCPA because the texting platforms it used to send them were not, in fact, ATDSs. Of course, only one party can be right: either LBD used ATDSs, or it did not. If LBD did do so, then it is liable to Duran under the TCPA. But if LBD did not do so—if it used some non-ATDS technology to send its texts—then Duran has no case.
So which is it?
I. BACKGROUND
To arrive at a conclusion, we must start by going back to March 2016, when Duran first took a trip out to the club.
Around that time, Duran had seen an LBD Facebook advertisement inviting interested club-goers to text a code to a designated phone number in order to secure free admission to a party, which he voluntarily did. From that point on, his number was on a list that LBD maintained, and he would receive, according to his complaint, “anywhere from 7 to 15 messages a month” totaling “at least 300 unsolicited text messages” overall.6 These text messages, some of which were produced for the District Court, featured advertisements for LBD, describing events that would take place there.
Over a year-and-a-half after the texts started, Duran brought a putative class action against LBD in the United States District Court for the Eastern District of New York (Allyne R. Ross, Judge), on behalf of himself and others similarly situated, seeking damages under the TCPA for each message received. He claimed that the messages were sent without his consent and that they were sent using an ATDS, triggering TCPA-liability.
LBD responded by denying that it violated the TCPA. It conceded that the texts were sent (though by its count, there were only 121, not somewhere near 300). Still, LBD argued that no matter the number, the messages were properly conveyed, since the technologies used to send them
The District Court agreed.7 It granted summary judgment for LBD, deciding that the programs LBD used to text Duran were not, as a matter of law, ATDSs. In making its determination, the District Court concluded that what sets apart an ATDS from a non-ATDS is whether a human determines the time at which a text message gets sent out. Accordingly, it held that “because a user determines the time at which the ExpressText and EZ Texting programs send messages to recipients, they operate with too much human involvement to meet the definition of an autodialer.”8
Duran appealed to this Court, seeking vacatur of the judgment on the basis that the District Court misinterpreted the TCPA. Since Duran‘s appeal presents a pure question of statutory interpretation, we now review the District Court‘s judgment de novo, coming to our own conclusion about what an ATDS is.9
II. DISCUSSION
Generally, the TCPA prohibits the use of ATDSs to produce unwanted phone calls or text messages.10 Individuals who receive ATDS-generated calls or text messages can sue the sender under the TCPA for at least $500 for each unwanted call or text—and perhaps more if the sender knowingly violates the statute.11
In determining whether a dialing system qualifies as an ATDS, we begin, as we must, with the language of the statute.12 According to the TCPA, a dialing system qualifies as an ATDS if it has two concurrent capacities. First, it must have the “capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator[.]”13
But this statutory language leaves much to interpretation. If the numbers are stored, must they be stored “using a random or sequential number generator” (whatever that might mean)? Or is it only that the numbers may be produced using such a number-generator, and that they can be stored in any way possible?
And what does it mean that the ATDS must be able to “dial such numbers” that have been stored or produced? If a human clicks “send” in a dialing system in order to initiate a call or text message campaign—one in which thousands of calls and texts are sent out at once—is it the case that the human “dialed” each number? Or did the dialing system dial on its own, thereby qualifying as an ATDS?
These technical questions are not easily resolved. They require close attention to Congress‘s intent, as expressed in the particular language of the statute, as well as to the interpretation of the statute over the last two decades by the Federal Communications Commission (“FCC“).
As explained above, LBD argues that its programs are not ATDSs, since they lacked both capacities required by the statute, and the absence of either one is sufficient to render the programs non-ATDSs. Duran argues the opposite—that the programs had the capacity to both store numbers and to dial them, and thus qualify as ATDSs.
We review these claims in turn, first assessing (1) whether LBD‘s programs had the “capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator[,]” and then (2) whether they had the “capacity . . . to dial such numbers.”
(1) The “capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator”
Did LBD‘s ExpressText and EZ Texting programs have the “capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator“?
There are at least two ways of answering this question, each based on a different approach to interpreting the statute.15
The first approach suggests that the programs lacked this first capacity required to be ATDSs because they only dialed numbers from prepared lists—that is, from lists that had been generated and uploaded to the programs by humans. Since such prepared lists are not, according to this interpretation, “store[d] or produce[d]” with the use of a “random or sequential number generator[,]” their use renders both programs, by definition, non-ATDSs.
The second approach suggests that both programs had the first capacity required to be considered ATDSs. According to this approach, the clause requiring the use of “a random or sequential number generator” modifies only the verb “produce” in the statute, but not the word “store.” This means that the numbers to be called by an ATDS may be “stored” or they may be
Since both parties agree that the numbers were generated by humans and uploaded to the programs, we must decide whether the statute tolerates such activity by an ATDS. If we read the statute to mean that, in order for a program to qualify as an ATDS, the phone numbers it calls must be stored using a random- or sequential-number-generator or produced using a random- or sequential-number-generator, then we must conclude that LBD‘s programs are not ATDSs, since the programs called numbers stored in a human-generated list. But if we read the statute to mean that, in order for a program to qualify as an ATDS, the phone numbers it calls must be either stored in any way or produced using a random- or sequential- number-generator, then we must conclude that the programs here can qualify as ATDSs.
On de novo review, we conclude, for several reasons, that the second approach to the statute‘s interpretation is correct, and that the programs here have the first capacity required to be ATDSs—the “capacity . . . to store or produce telephone numbers to be called, using a random or sequential number generator[.]”
(a)
To begin with, the second interpretation of the statute avoids rendering any word in the statute “surplusage.”16 The potential problem of surplusage in the TCPA becomes apparent when considering how the first approach to interpreting it would work. As discussed above, under the first approach, an ATDS would need to be able either to “store” or “produce” numbers using a random- or sequential-number-generator. But what this approach cannot explain is why the statute, in order to achieve its ends, includes both verbs. Common sense suggests that any number that is stored using a number-generator is also produced by the same number-generator; otherwise, it is not clear what “storing” using a number-generator could mean.17 It would be odd for Congress to include both verbs if, together, they merely created redundancy in the statute. “Where possible we avoid construing a statute so as to render a provision mere surplusage[,]” deferring instead to another interpretation of the statute if one exists.18
(b)
The purpose and structure of the TCPA further reinforce our interpretation of the plain language of the statute. For instance, although the TCPA creates a general prohibition on ATDS calls and texts, it does provide several exceptions for when an ATDS may be appropriately used. Under one such exception, an ATDS may be used in order “to collect a debt owed to or guaranteed by the United States[.]”19
But does that mean that an ATDS must reach such debtors only by calling numbers derived from random- or sequential-number-generators? That result is highly unlikely, for it would be highly inefficient—requiring the Government to call numbers haphazardly until it luckily found someone who owed it money.
Instead, the only way this exception makes sense is if an ATDS can make calls or texts using a human-generated list of phone numbers.20 Indeed, in creating the exception, Congress clearly recognized that ATDSs can store lists of such numbers—i.e., the numbers of debtors—so that they can be effectively used in order to collect Government debts.
Accordingly, if ATDSs are permitted to store lists of human-generated numbers for the purpose of making debt-collection calls, and because Congress did not authorize the use of stored lists solely for that purpose, it must follow that Congress also expected and thus permitted ATDSs to be able to store lists of human-generated numbers generally.
(c)
The aptness of this interpretive approach is also confirmed by the FCC‘s consistent interpretation of the TCPA,21
The FCC has long suggested that the TCPA be interpreted broadly—in such a way that it covers systems which dial from stored lists—so that the statute‘s prohibitions maintain their general deterrent effect on telemarketers, even when telemarketers switch to newer non-random- or non-sequential-number-generating technology. For example, in 2003, the FCC endorsed just such a broad interpretation when it said that “[w]e believe the purpose of the requirement that equipment have the ‘capacity to store or produce telephone numbers to be called’ is to ensure that the prohibition on autodialed calls not be circumvented.”29 It made this statement in
As the FCC additionally clarified in 2012, the statutory definition of an ATDS “covers any equipment that has the specified capacity to generate numbers and dial them without human intervention regardless of whether the numbers called are randomly or sequentially generated or come from calling lists.”31 The FCC‘s interpretation of the statute is consistent with our own, for only an interpretation that permits an ATDS to store numbers—no matter how produced—will also allow for the ATDS to dial from non-random, non-sequential “calling lists.” As the FCC implied, it does not matter that the lists are produced by human-generators rather than mechanical number-generators. What matters is that the system can store those numbers and make calls using them.
(d)
For all of these reasons—to avoid the problem of surplusage, to effectuate Congress‘s intent in passing the statute as enacted, and to follow the FCC‘s long-standing and still valid interpretation of the TCPA—we hold that an ATDS may call numbers from stored lists, such as those generated, initially, by humans. Since there is no factual dispute that the ExpressText and EZ Texting programs call from just such lists of numbers, they, too, have the first capacity—the capacity to “store” numbers—required under the TCPA to be considered ATDSs.
(2) The “capacity . . . to dial such numbers”
The next question is whether the ExpressText and EZ Texting programs also have the second capacity required by the statute to be ATDSs—the “capacity . . . to dial such numbers.”
The FCC has stated that this capacity exists when the dialing system can “dial numbers without human intervention.”32 Indeed, this ability to dial without human intervention is an ATDSs’ “basic function.”33 But determining how much human intervention is too much for a system to qualify as an ATDS is not always easy. Any system—ATDSs included—will always require some human intervention somewhere along the way, even if it is merely to flip a switch that turns the system on.
LBD argues that the programs at issue can only dial with a level of human intervention that makes them non-automatic. Specifically, LBD argues that the programs are not ATDSs because they require a human to upload the message to be sent, to determine the time at which the message gets sent, and to manually initiate the sending. The District Court agreed, finding the second factor—that a human
Duran argues, to the contrary, that the programs do not dial with “human intervention,” but do so automatically. Even though a human manually initiates the text campaign and determines the time at which the campaign takes place, the actual dialing—the connecting of one phone to another—occurs entirely by machine. Therefore, by his interpretation, the programs are both ATDSs.
We are thus asked to decide how much intervention is tolerable under the statute before an ATDS becomes a non-ATDS. We conclude that Duran is correct, and that the programs here are both ATDSs.
(a)
In trying to develop some criteria for what constitutes too much human intervention, the District Court decided that the most important factor was whether a human determined the time at which a dialing system sent out a call or text.34 It derived this factor, it said, from the FCC‘s 2003 Order—the very one that interpreted the TCPA to cover “predictive dialers,” which call from stored lists of numbers. According to that Order, “the principal feature of predictive dialing software is a timing function,” as predictive dialers dial “at a rate to ensure that when a consumer answers the phone, a sales person is available to take the call.”35 Thus, the District Court seems to have concluded that the principal feature of all ATDSs must also be a timing function—or else predictive dialers would not be considered ATDSs. Indeed, it stated that “the human-intervention test turns not on whether the user must send each individual message, but rather on whether the user (not the software) determines the time at which the numbers are dialed.”36
We do not agree that the human-intervention test turns solely on this timing factor. While it may be true, as the 2003 Order states, that the key feature of a predictive dialer is a timing function, the programs used by LBD here are not predictive dialers, a fact that the District Court readily acknowledges.37 Therefore, any controlling reliance on the fact that LBD‘s programs do not automatically determine the time at which messages are sent out is misplaced. The District Court, in stressing the importance of the “timing function” to the human-intervention test, seems to imply that only predictive dialers can be considered ATDSs. But the TCPA predates the use of predictive dialers—which is exactly why the FCC felt compelled to specify its application to this new technology in 2003. To assume that a key feature of predictive dialers must be a key feature of all ATDSs, especially when we know that many early ATDSs did not have the ability to automatically determine the time at which a call or text would get sent out, is anachronistic at best.
(b)
There must be some other criterion, then, that guides the “human intervention” analysis. To locate one, we look to the statutory text and the FCC‘s commentary, which both specify that an ATDS is different from a non-ATDS merely because of its ability to “dial” numbers automatically or, as the FCC has put it, without human intervention.
But what does it mean to dial? Dialing a phone, after all, is not the same as it used
Merely clicking “send” or an equivalent button in a text messaging program—much like the programs at issue here—is not the same thing as dialing a number. When a person clicks “send” in such a program, he may be instructing the system to dial the numbers, but he is not actually dialing the numbers himself. His activity is one step removed.39
Indeed, if it were otherwise—if merely clicking “send” on its own amounted to dialing—then it is hard to imagine how any dialing system could qualify as automatic. Presumably, when one uses a dialing system, a “send” button or an “initiate phone campaign” button—or even merely an “on” switch—must be operated by a human somewhere along the way. Under LBD‘s approach, any such operation might be enough to remove the dialing system from the ATDS category, since there would be too much human intervention for the dialing system to be truly automatic. But this approach seems to defy Congress‘s ultimate purpose in passing the TCPA, which was to embrace within its scope those dialing systems which can blast out messages to thousands of phone numbers at once, at least cost to the telemarketer.
We thus recognize that clicking “send” or some similar button—much like flipping an “on” switch—is not the same thing as dialing, since it is not the actual or constructive inputting of numbers to make an individual telephone call or to send an individual text message. Clicking “send”
Accordingly, since the programs here required only a human to click “send” or some similar button in order to initiate a text campaign, we conclude that the programs did not require human intervention in order to dial. Therefore, LBD‘s programs have the second capacity necessary to be considered ATDSs. They both can dial numbers on their own—which is to say, automatically.
III. CONCLUSION
To summarize, we hold as follows:
- The EZ-Texting and ExpressText programs have the first “capacity” necessary to qualify as automatic telephone dialing systems, or ATDSs, because they store lists of numbers, as is permitted under the
Telephone Consumer Protection Act ; - The EZ-Texting and ExpressText programs have the second “capacity” necessary to qualify as automatic telephone dialing systems, or ATDSs, because they dial those stored numbers without human intervention, as is required by the
Telephone Consumer Protection Act ; - Having both necessary “capacities” within the meaning of the
Telephone Consumer Protection Act , the EZ-Texting and ExpressText programs are automatic telephone dialing systems, or ATDSs, under the statute.
Accordingly, we VACATE the District Court‘s judgment and REMAND the cause for further proceedings consistent with this opinion, including the calculation of such penalties as may be appropriate in the circumstances presented.
