CHRISTOPHER TWUMASI-ANKRAH, Plaintiff-Appellant, v. CHECKR, INC., Defendant-Appellee.
No. 19-3771
UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT
April 2, 2020
20a0106p.06
RECOMMENDED FOR PUBLICATION Pursuant to Sixth Circuit I.O.P. 32.1(b)
Appeal from the United States District Court for the Northern District of Ohio at Cleveland. No. 1:19-cv-00204—Donald C. Nugent, District Judge.
Decided and Filed: April 2, 2020
Before: MOORE, KETHLEDGE, and BUSH, Circuit Judges.
COUNSEL
ON BRIEF: Sergei Lemberg, LEMBERG LAW LLC, Wilton, Connecticut, for Appellant. Cindy D. Hanson, TROUTMAN SANDERS LLP, Atlanta, Georgia, Sean T.H. Dutton, TROUTMAN SANDERS LLP, Chicago, Illinois, for Appellee.
MOORE, J., delivered the opinion of the court in which KETHELEDGE, J., joined. KETHLEDGE, J. (pg. 12), delivered a separate concurring opinion. BUSH, J. (pp. 13-16), delivered a separate dissenting opinion.
OPINION
KAREN NELSON MOORE, Circuit Judge. Christopher Twumasi-Ankrah brings this Fair Credit Reporting Act (“FCRA“) case against Checkr, Inc., alleging that Checkr‘s haphazard reporting of state car-accident data cost him his job as an Uber driver. The district court dismissed Twumasi-Ankrah‘s case for failing to comply with what it viewed as the governing legal standard for FCRA cases. But because we conclude that the district court applied a legal standard not in accordance with the statute‘s text, and that Twumasi-Ankrah states a plausible claim under the properly construed standard, we REVERSE the district court‘s judgment and REMAND for further proceedings consistent with this opinion.
I. BACKGROUND
Because this case arrives to us in the motion-to-dismiss posture, we accept the allegations set forth in Twumasi-Ankrah‘s complaint as true and draw all reasonable inferences in his favor. Bickerstaff v. Lucarelli, 830 F.3d 388, 396 (6th Cir. 2016).
Twumasi-Ankrah is an Uber driver. Checkr is a consumer reporting agency (“CRA“), meaning it “assembl[es] . . . information on consumers for the purpose of furnishing consumer reports to third parties.”
At some point in time, Uber requested that Checkr perform a background check on Twumasi-Ankrah. As part of that background check, Checkr asked the Ohio Bureau of Motor Vehicles (“BMV“) for any information it had about Twumasi-Ankrah‘s driving history. The BMV informed Checkr, among other things, that Twumasi-Ankrah had been involved in three “accidents,” dated (1) October 23, 2015; (2) December 19, 2015; and (3) February 10, 2017. It did not elaborate further.
Checkr passed this information along to Uber, without conducting any further investigation and all while knowing “that the BMV includes in its driving history abstracts all accidents that a driver is involved in, regardless of fault.” R.20 (Am. Compl. ¶ 11) (Page ID #111). The relevant portion of Checkr‘s report thus read as follows:
Uber fired Twumasi-Ankrah shortly after receiving Checkr‘s report. It allegedly did this because it assumed Twumasi-Ankrah was responsible for the three accidents noted therein. Id. ¶ 18 (Page ID #112); see also id. ¶ 15 (“[It is] reasonable for Uber to assume that, if a [CRA] like [Checkr] reports that a driver was involved in an accident, the driver was at fault in that accident.“).
When Twumasi-Ankrah acquired the report that purportedly led to his termination, however, he realized that two of the three accidents reported by Checkr were not his fault. Id. ¶ 20. And, as proof of his innocence, Twumasi-Ankrah sent Checkr (1) a legal document adjudging him “not guilty” of the minor traffic offense allegedly at issue in the December 19, 2015 accident, id., Ex. 2-3 (Page ID #124-27), and (2) a police report treating him as the victim of the hit-and-run allegedly at issue in the February 10, 2017 accident, id., Ex. 4 (Page ID #128-30). But Twumasi-Ankrah‘s pleas for reconsideration went unheeded. See id. ¶ 28 (Page ID #113) (asserting that Checkr “refused to supplement or amend” its report, even after receiving this documentation).
This lawsuit followed. In his complaint, Twumasi-Ankrah claimed that Checkr violated the FCRA because it failed to “follow reasonable procedures to assure [the] maximum possible accuracy” of its reporting on him.
Checkr promptly moved to dismiss Twumasi-Ankrah‘s complaint, contending that Twumasi-Ankrah failed plausibly to allege either (1) that Checkr reported inaccurate information about him, (2) that Checkr‘s verification procedures were unreasonable, or (3) that Checkr willfully violated his rights.
The district court agreed with Checkr‘s first rationale and accordingly dismissed
Twumasi-Ankrah timely appealed the district court‘s judgment.
II. DISCUSSION
We review de novo a district court‘s dismissal of a complaint under
A. Legal Standard
The relevant provision of the FCRA—
We have held (in an unpublished opinion) that to state a claim under
The meaning of this first element—the inaccuracy element—lies at the heart of
Notably, the parties’ dispute reflects ongoing confusion among our district courts, who have failed to coalesce around a single definition of “inaccuracy.” Compare, e.g., Poore v. Sterling Testing Sys., Inc., 410 F. Supp. 2d 557, 570 (E.D. Ky. 2006) (“A report is inaccurate when it is patently incorrect or when it is misleading in such a way and to such an extent that it can be expected to have an adverse effect.” (emphasis added) (citing Dalton v. Capital Associated Indus., Inc., 257 F.3d 409, 415 (4th Cir. 2001))) with Twumasi-Ankrah, 2019 WL 3253081, at *3 (declaring Poore inapposite because it “cited a Fourth Circuit case for [its] purported accuracy test” and instead applying technical-accuracy standard).
In light of this confusion, we now take the opportunity to hold that, to state the first element of a claim under
Text: Section 1681e(b) states that CRAs “shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.” This emphasized language suggests that Congress wanted to hold CRAs to a higher standard than mere technical accuracy. See Cortez v. Trans Union, LLC, 617 F.3d 688, 709 (3d Cir. 2010) (describing the “distinction between ‘accuracy’ and ‘maximum possible accuracy‘” as “quite dramatic“). After all, if a CRA reports that a victim of a credit-card scam was “involved” in a credit-card scam, but then fails to note that the reportee was a victim of the scam, it is hard to describe the CRA‘s reporting as “maximumly accurate,” even though it may have been “accurate” in a technical sense. See Pinner v. Schmidt, 805 F.2d 1258, 1263 (5th Cir. 1986) (offering this example). What‘s more, a brief tour of
Adjacent Case Law: Our published case law concerning
Other Circuits: Finally, although we are not bound by the law of our sister circuits, we find it noteworthy that every circuit to have considered whether to apply a technical-accuracy standard under
* * *
Checkr does not dispute this analysis. Rather, Checkr contends, because we applied the technical-accuracy standard in two unpublished decisions, see Dickens, 18 F. App‘x at 318; Turner, 2018 WL 3648282, at *3, and because Twumasi-Ankrah does not ask us expressly to overrule those decisions, we are dutybound to follow that prior case law. See Appellee Br. at 19 (describing Dickens and Turner as “longstanding precedent“). This framing, however, misstates both Twumasi-Ankrah‘s briefing and the nature of our decisionmaking process.
For one, although Twumasi-Ankrah did state that we “need not . . . overturn . . . Dickens and Turner” to rule in his favor, Appellant Br. at 31, a fair reading of his brief shows that he is advocating essentially for an “inaccurate or misleading” standard analogous to the one we adopt here, see, e.g., id. at 18-19 (setting forth proposed standard), id. at 27-29 (citing law of other circuits). The question of whether the FCRA imposes a technical-accuracy
More importantly, though, because Dickens and Turner are unpublished decisions they are not “precedent,” Appellee Br. at 19, and they do not bind us. See Bell v. Johnson, 308 F.3d 594, 611 (6th Cir. 2002) (“It is well-established law in this circuit that unpublished cases are not binding precedent.“). Although our unpublished case law is valuable insofar as it is persuasive and correctly identifies governing legal principles, when it fails to meet that standard we will not hesitate to correct course. See, e.g., Beaudry, 579 F.3d at 707 (declining to follow unpublished case law interpreting different element of
B. Analysis
With this understanding of the law in hand, we now ask whether Twumasi-Ankrah has stated a plausible claim under
Again, Twumasi-Ankrah alleges the following key facts. One, based upon raw data culled from the Ohio BMV, Checkr told Twumasi-Ankrah‘s employer, Uber, that Twumasi-Ankrah had been involved in three car accidents in the last three years, but it did not investigate or elaborate beyond that. Two, Checkr‘s reporting was misleading because (a) the Ohio BMV keeps a record of all accidents regardless of fault and (b) other public records show that two of three accidents reported by Checkr were not Twumasi-Ankrah‘s fault; indeed, one of the “accidents” reported by Checkr was a hit-and-run in which Twumasi-Ankrah was the victim. Three, because Uber assumes that if a CRA reports that a driver was involved in an accident the driver was responsible for the accident, Checkr‘s reporting led Uber to believe Twumasi-Ankrah was a more careless driver than he was. Four, Uber fired Twumasi-Ankrah because of this misperception.
Taken as true, these allegations plausibly suggest that Checkr reported “misleading” information about Twumasi-Ankrah that could have been “expected to have an adverse effect” on him. Dalton, 257 F.3d at 415. That is enough to survive a motion to dismiss. Cf. Pinner, 805 F.2d at 1262-63 (affirming jury verdict for consumer in
Checkr resists this conclusion in two ways.
Checkr also asserts that it is “more plausible” that Uber fired Twumasi-Ankrah because of other driving issues denoted in Checkr‘s report than because of the three accidents, and that we should affirm the district court‘s judgment on this alternative basis. Appellee Br. at 35-36. But accepting this argument would require us to ignore the factual allegations contained in Twumasi-Ankrah‘s complaint, which we cannot do at this preliminary stage. Bickerstaff, 830 F.3d at 396. And, in any event, this kind of “competing plausibility” analysis rarely is appropriate at the motion-to-dismiss juncture; we will not consider it here. See Twombly, 550 U.S. at 556 (distinguishing “plausibility” from “probability“).
* * *
We acknowledge that Checkr raised two other grounds for dismissal in its motion to dismiss. See supra at 4 (noting those grounds). But because the district court has not yet had an opportunity to opine on those arguments, we decline to address them here. Similarly, to the extent Twumasi-Ankrah is requesting permission to amend his complaint to add an additional claim under
III. CONCLUSION
For these reasons, we REVERSE the district court‘s judgment and REMAND for further proceedings consistent with this opinion.
CHRISTOPHER TWUMASI-ANKRAH, Plaintiff-Appellant, v. CHECKR, INC., Defendant-Appellee.
No. 19-3771
CONCURRENCE
KETHLEDGE, Circuit Judge, concurring. I join the court‘s opinion with the following observations. The complaint here states a claim only if it plausibly alleges two things: first, that Checkr‘s report was misleading—which is to say, that it was not as accurate as it could have been had Checkr followed “reasonable procedures” in preparing it, see
CHRISTOPHER TWUMASI-ANKRAH, Plaintiff-Appellant, v. CHECKR, INC., Defendant-Appellee.
No. 19-3771
DISSENT
JOHN K. BUSH, Circuit Judge, dissenting. I agree with the majority that the words “maximum possible accuracy” require CRAs to produce consumer reports that are more than just technically accurate. See
The Fair Credit Reporting Act states, in pertinent part: “Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assume maximum possible accuracy of the information concerning the individual about whom the report relates.” Id. One dictionary defines “maximum” as “the greatest quantity or value attainable or attained”1 and “possible” as “being within the limits of ability, capacity, or realization.”2 Based on these common understandings of the statutory terms, I read the words “maximum possible” before “accuracy” to mean that the information disclosed by the CRA must have the greatest accuracy that can be obtained within the limits of the CRA‘s capacity. In construing
[could have been] expected to have an adverse effect [on the consumer].” (Majority Opinion at ¶ 22) (citing Dalton v. Capital Associated Indus., Inc., 257 F.3d 409, 415 (4th Cir. 2001)).
Here, Twumasi-Ankrah seeks recovery on the sole theory that Checkr‘s report contained a material omission—who was at fault in the three accidents it reported from the BMV. Our circuit‘s case law supports the rule that material omissions, like incorrect statements, can cause reports to be inaccurate within the meaning of the FCRA. See Pittman v. Experian Info Solutions, Inc., 901 F.3d 619, 629 n.5 (6th Cir. 2018) (requiring that information disclosed by the CRA be both not “inaccurate” and not “incomplete.“); see also Boggio v. USAA Fed. Sav. Bank, 696 F.3d 611, 617 (6th Cir. 2012) (citing Sepulvado v. CSC Credit Servs., Inc., 158 F.3d 890, 895-96 (5th Cir. 1998) as a case that “interpret[ed] [the] ‘accuracy’ requirement under
So, the question is whether Twumasi-Ankrah adequately alleged that Checkr‘s omission of who was at fault in the accident was material, i.e. whether it caused the report to be so misleading that it “[could have been] expected to have an adverse effect” on Twumasi-Ankrah‘s employment prospects with Uber. Dalton, 257 F.3d at 415 (citation and alterations omitted). I would hold that the
First, the term “accident” was adequately defined by the Ohio BMV, at least enough to dispose of Twumasi-Ankrah‘s claim that the term labelled him as being at fault. The BMV website stated the following as to what its reporting of an accident meant regarding fault:
When an individual is involved in a motor vehicle crash and a police report is made, all parties listed on the report have an entry of the crash placed on their
driving records. When the entry is placed on the record, no points are assessed and it does not specify who was at fault.3
Simply put, the BMV explained that the word “accident” was not meant to ascribe fault to any party. Twumasi-Ankrah alleges no facts explaining how Uber, a sophisticated international corporation in the transportation industry, could have been misled—he merely speculates that Uber “assumed” he was at fault. See 16630 Southfield Ltd. P‘ship v. Flagstar Bank, F.S.B., 727 F.3d 502, 504 (6th Cir. 2013) (“[A] plaintiff cannot overcome a
Second, a separate section of the report is entitled “Violations” and lists all traffic infractions found on his record. None of the accidents listed immediately thereafter have any corresponding traffic violations listed on the report. Because Twumasi-Ankrah was never cited for any of these accidents, the implication from the report itself is that he was not at fault.4
Third, Twumasi-Ankrah had a miscellaneous traffic violation, a speeding violation, and a non-compliance suspension of Twumasi-Ankrah‘s license all within four years of the filing of his complaint. Given these circumstances, it is implausible to assume that Checkr‘s disclosure of who was at fault could have had an effect on Twumasi-Ankrah‘s
For similar reasons I would also hold that Twumasi-Ankrah‘s claim does not satisfy the causation element; that is, Twuamsi-Ankrah failed to plausibly allege that the report‘s allegedly misleading character proximately caused Uber to fire him.
Twumasi-Ankrah may complain that the driving-record reporting process used by Uber and Checkr is unfair to him as a driver, and indeed it may not be fair if Uber fired him simply because he was involved in three accidents even though he was never at fault. However, the FCRA does not require that Uber make fair decisions as to whether the fire a driver based on his accident record. Rather, it imposes liability on Checkr, as a CRA, only if it does not “follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.”
