CHANDRA CAMPBELL, individually and on behalf of all others similarly situated, Plaintiff, -against- WHOLE FOODS MARKET GROUP, INC., Defendant.
1:20-cv-01291-GHW-OTW
UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK
2/2/21
USDC SDNY DOCUMENT ELECTRONICALLY FILED DOC #: DATE FILED: 2/2/21
MEMORANDUM OPINION AND ORDER
Plaintiff Chandra Campbell bought a box of honey graham crackers at Whole Foods. Ms. Campbell knew something that some customers buying graham crackers may not-“graham” refers to a type of whole-wheat flour. So when she saw a box at Whole Foods touting “Honey Graham Crackers,” she understood that the crackers were made mostly of healthy whole-wheat flour, rather than regular white or “refined” flour. And she thought that they were sweetened predominantly with wholesome natural honey, rather than sugar or some other sweetener. But they are not. Ms. Campbell alleges that she was deceived by the product‘s packaging (notwithstanding the fact that the ingredient label accurately described the crackers’ content). She brings this lawsuit as a result.
Because Plaintiff has plausibly alleged that the references to “honey” and “graham” on the product‘s packaging are likely to lead a reasonable consumer to wrongly believe that these graham crackers contain more whole-grain flour than non-whole grain flour, and that honey is their predominant sweetener, Plaintiff‘s consumer protection claims under Sections
I. BACKGROUND
a. Facts1
Whole Foods “manufactures, distributes, markets, labels and sells graham crackers . . . .” FAC ¶ 1. The packaging for the product describes the product in a number of ways that Plaintiff alleges to be deceptive. Id. “The relevant front and identical back representations include ‘Honey Graham Crackers,’ ‘Organic,’ golden brown crackers and a honey dipper resting in a bowl of honey.” Id. ¶ 3. Plaintiff alleges that these representations on the packaging lead a reasonable consumer to believe that the graham crackers are “sweetened primarily with honey“-as opposed to sugar or another sweetener-and that the crackers contain predominantly whole-grain flour, as opposed to regular “white” or “refined” flour. Id. ¶¶ 1, 4.
To understand these allegations, one must examine the packaging for the product. The front of the graham cracker box is pictured below.
Id. ¶ 3. As shown here, the package contains the word “Honey” above the word “Graham.” Each word is written in large orange letters in the same font type and size. The word “crackers,” appears below. That word is written in a deep red, in a smaller font size, and in a very different type face than the words that precede it. Visually, the word “crackers” is treated differently from the words “Honey” and “Graham.” These decisions in the graphic design of the packaging make a difference
The packaging depicts “golden brown crackers,” situated on a white plate, tilted attractively toward the eye of the viewer. Id. Beside the crackers is a white bowl full of honey. A honey dipper rises from that bowl. Its handle extends toward the words describing the product. The comb is partly submerged; what is visible to the viewer is uniformly glossed with golden honey.
To understand the allegations, one must also understand the meaning of the words depicted on the packaging. The reader knows what “crackers” and “honey” are. But the reader may not be familiar with the meaning of the word “graham.” “Graham flour” means “whole wheat flour.” Merriam-Webster Online Dictionary, https://www.merriam-webster.com/dictionary/graham%20flour (last visited February 1, 2021). “Graham” is an adjective meaning “designating or made of whole-wheat flour.” Collins Dictionary, https://www.collinsdictionary.com/us/dictionary/english/ (last visited February 1, 2021); see also FAC ¶¶ 39-43.
Thus, as alleged by Plaintiff, “the ‘Graham’ in ‘Honey Graham Crackers’ refers to whole grain flour.” FAC ¶ 43. Plaintiff‘s understanding is consistent with dictionary definitions of a “graham cracker.” A “graham cracker” can be defined as “a slightly sweet cracker made of whole wheat flour” or “a semisweet cracker, usually rectangular in shape, made chiefly with whole-wheat flour.” Id. ¶ 40; see also Merriam-Webster Online Dictionary, https://www.merriam-webster.com/dictionary/graham%20cracker (last visited February 1, 2021).
So according to Plaintiff, a consumer reading the packaging for Defendant‘s product will understand it to describe two principal ingredients of the crackers: honey and graham (or, with the definition of graham in mind, honey and whole wheat flour). Plaintiff alleges that this is misleading because the principal wheat product in the crackers is not whole wheat flour, but rather “enriched flour,” or “refined flour.” FAC ¶ 43. And the principal sweetener is not honey, but instead cane sugar.
The box for the product contains an ingredient list.2 The complaint reproduces the ingredient list twice. In the first reproduction of the ingredient list, Plaintiff highlights the fact that there is more cane sugar in the crackers than honey.
INGREDIENTS: ORGANIC WHEAT FLOUR, ORGANIC CANE SUGAR, ORGANIC EXPELLER PRESSED SUNFLOWER SEED OIL, AND/OR ORGANIC EXPELLER EXPRESED SAFFLOWER SEED OIL, AND/OR ORGANIC EXPELLER EXPRESED CANOLA OIL, ORGANIC WHOLE WHEAT FLOUR, ORGANIC HONEY, ORGANIC MOLASSES, CONTAINS LESS THAN 2% OF EACH OF THE FOLLOWING: ORGANIC CANE SYRUP, SEA SALT, BAKING SODA (SODIUM BICARBONATE), AMMONIUM BICARBONATE, SEA SALT, CREAM OF TARTAR.
Id. ¶¶ 30-31. According to Plaintiff, Defendant‘s crackers are “sweetened primarily with sugar and contain only miniscule amounts of honey.” Id. ¶ 10. “[T]he maximum amount of honey in the Products would be slightly above 2% . . . .” Id. ¶ 38.
The second image highlights the fact that there is more regular, “refined flour”
INGREDIENTS: ORGANIC WHEAT FLOUR, ORGANIC CANE SUGAR, ORGANIC EXPELLER PRESSED SUNFLOWER SEED OIL, AND/OR ORGANIC EXPELLER EXPRESED SAFFLOWER SEED OIL, AND/OR ORGANIC EXPELLER EXPRESED CANOLA OIL, ORGANIC WHOLE WHEAT FLOUR, ORGANIC HONEY, ORGANIC MOLASSES, CONTAINS LESS THAN 2% OF EACH OF THE FOLLOWING: ORGANIC CANE SYRUP, SEA SALT, BAKING SODA (SODIUM BICARBONATE), AMMONIUM BICARBONATE, SEA SALT, CREAM OF TARTAR.
Id. ¶ 44. The actual amount of whole grain flour in Defendant‘s crackers “is no greater than five grams out of the 31 grams in a serving.” Id. ¶ 45.
According to Plaintiff, consumers care if the products they buy are made from honey, as opposed to cane sugar. The complaint points to studies supporting that conclusion and a “consensus among doctors and nutritionists that ‘[e]ating too much sugar contributes to numerous health problems . . . .” Id. ¶ 13. As a result of increasing consumer awareness of such risks, “in recent years consumers have shown a distinct preference for products with little or no added sugar.” Id. ¶ 16. Consumers rate honey as “better for you” than sugar. Id. ¶ 21. “Based on the common marketplace perception that honey is healthier and more natural than sugar, consumers place a greater value on products that are sweetened with honey instead of sugar and are willing to pay a higher price for such products.” Id. ¶ 28.
Some consumers also seek goods made with whole wheat flour rather than refined flour. “Consumer surveys have confirmed that consumers increasingly seek products made with whole grains because they are expected to contain, and do contain, more fiber than refined white flour.” Id. ¶ 50. According to Plaintiff, the United States Federal Trade Commission has “recognized that ‘[M]any reasonable consumers will likely understand ‘whole grain’ [claims] to mean that all, or virtually all, of the food product is whole grain, or that all of the grain ingredients in the product are whole grains.‘” Id. ¶ 54.
Plaintiff says that she is such a concerned consumer. She saw a box of “Honey Graham Crackers” at a Whole Foods store in Manhattan. Id. ¶ 88. She was deceived by the product‘s packaging. From the packaging, she expected that the crackers would “have more than 15 percent whole grain content and contain more than 3 percent honey.” Id. ¶ 89. Despite the ingredient label, she believes that the packaging misrepresents the crackers to contain more honey and whole grain flour than sugar and non-whole grain flour. She would not have bought the product had she not been deceived by its labelling. She intends to buy the product again when she “can do so with the assurance that Product‘s label is lawful and consistent with the Product‘s ingredients.” Id. ¶ 95.
b. Procedural History
Plaintiff initiated this action on February 13, 2020. Dkt. No. 1. She filed an amended complaint (the “First Amended Complaint” or the “FAC“) on August 4, 2020. Dkt. No. 17. In the First Amended Complaint, Plaintiff asserts claims for violations of Sections
Defendant moved to dismiss the First Amended Complaint in its entirety on September 8, 2020. Dkt. No. 22. Plaintiff filed her opposition on September 29, 2020. Dkt. No. 24 (“Opp.“). Defendant filed its reply on October 6, 2020. Dkt. No. 25 (“Reply“).
II. STANDARD OF REVIEW
A complaint must contain “a short and plain statement of the claim showing that the pleader is entitled to relief.”
To survive a motion to dismiss pursuant to Rule 12(b)(6), a complaint “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.‘” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). A claim is facially plausible when a plaintiff “pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. (citing Twombly, 550 U.S. at 556). “The choice between two plausible inferences that may be drawn from factual allegations is not a choice to be made by the court on a Rule 12(b)(6) motion.” Lynch v. City of New York, 952 F.3d 67, 75 (2d Cir. 2020) (quoting Anderson News, L.L.C. v. Am. Media, Inc., 680 F.3d 162, 185 (2d Cir. 2012)). ”
“To survive dismissal, the plaintiff must provide the grounds upon which his claim rests through factual allegations sufficient ‘to raise a right to relief above the speculative level.‘” ATSI Commc‘ns, Inc. v. Shaar Fund, Ltd., 493 F.3d 87, 98 (2d Cir. 2007) (quoting Twombly, 550 U.S. at 555). Although
Determining whether a complaint states a plausible claim is a “context-specific task that requires the reviewing court to draw on its judicial experience and common sense.” Id. at 679.
III. ANALYSIS
a. Plaintiff Has Adequately Pleaded a Violation of New York General Business Law §§ 349 and 350
Plaintiff has adequately pleaded a violation of
“To state a claim for false advertising or deceptive business practices under New York law, a plaintiff must plausibly allege that the deceptive conduct was ‘likely to mislead a reasonable consumer acting reasonably under the circumstances.‘” Mantikas v. Kellogg Co., 910 F.3d 633, 636 (2d Cir. 2018) (quoting Fink v. Time Warner Cable, 714 F.3d 739, 741 (2d Cir. 2013)). The test applies an objective standard. Oswego Laborers’ Local 214 Pension Fund v. Marine Midland Bank, 85 N.Y.2d 20, 26 (1995). “In determining whether a reasonable consumer would have been misled by a particular advertisement, context is crucial. We therefore consider the challenged advertisement as a whole,
including disclaimers and qualifying language.” Mantikas, 910 F.3d at 636 (internal citations and quotation marks omitted).
“[U]nder certain circumstances, the presence of a disclaimer or similar clarifying language may defeat a claim of deception.” Fink, 714 F.3d at 742. At the same time, disclosures on the side of a package, such as an ingredient label, or a panel with other facts about the nutritional content of a product, do not necessarily render a plaintiffs allegations of deception implausible. Mantikas, 910 F.3d at 636. Indeed, the Second Circuit has held the following:
“[R]easonable consumers should [not] be expected to look beyond misleading representations on the front of the box to discover the truth from the ingredient list in small print on the side of the box.” “Instead, reasonable consumers expect that the ingredient list contains more detailed information about the product that confirms other representations on the packaging.” We conclude that a reasonable consumer should not be expected to consult the Nutrition Facts panel on the side of the box to correct misleading information set forth in large bold type on the front of the box.
Id. (internal citations omitted).
“It is well settled that a court may determine as a matter of law that an allegedly deceptive advertisement would not have misled a reasonable consumer.” Fink, 714 F.3d at 741. However, “this inquiry is generally a question of fact not suited for resolution at the motion to dismiss stage.” Duran, 450 F. Supp. 3d at 346. Still, “[P]laintiffs must do more than plausibly allege that a label might conceivably be misunderstood by some few consumers. Instead, Plaintiffs must plausibly allege that a significant portion of the general consuming public or of targeted consumers, acting reasonably in the circumstances, could be misled.” Lugones v. Pete & Gerry‘s Organic, LLC, 440 F. Supp. 3d 226, 242 (S.D.N.Y. 2020) (internal citation
Plaintiff has plausibly alleged that the packaging is materially misleading in two ways. First, because, as Plaintiff argues, a reasonable consumer could conclude that it “represents that it is exclusively or predominantly sweetened with honey when, in fact, it is predominantly sweetened
with sugar.” Opp. at 2. And second, because a reasonable consumer could conclude that it “represents that it contains more whole grain or graham flour than wheat flour when this is not true.” Id. These two issues are interrelated, but Court addresses each in turn.3
i. Graham Means Whole Wheat
Plaintiff has plausibly pleaded that the packaging is likely to mislead a reasonable consumer into thinking that the product contains more whole grain-or graham-flour than refined flour. As described above, “Graham” refers to whole wheat flour. A consumer who knows that “graham” refers to “whole wheat” flour is likely to read the product packaging as a description of the crackers’ ingredients: honey and graham. Remember how the graphics of the packaging looks? Honey and graham are each equally sized in a uniform color and font, preceding the word “crackers.” A reasonable consumer can view each of those items as a description of the ingredients in the crackers described below each of those prominent terms.4 And that consumer-assuming that she knows what graham means-would read the reference on the packaging to Graham to be a reference to “whole wheat.”
As a result, the Second Circuit‘s ruling in Mantikas is directly on point. In Mantikas, the Second Circuit held that the statements “WHOLE GRAIN” and “MADE WITH WHOLE GRAIN” in large, bold-faced letters were “misleading because they communicate to the reasonable consumer that the grain in the product is predominantly, if not entirely, whole grain.” 910 F.3d at 637 (emphasis in original). Like here, the side panel of the box listed “enriched white flour” as the
first (and thus predominant) ingredient.” Id. However, the Circuit held that “we cannot conclude that these disclosures on the side of the box render Plaintiffs’ allegations of deception implausible” because “[r]easonable consumers should [not] be expected to look beyond misleading representations on the front of the box to discover the truth from the ingredient list in small print on the side of the box.” Id. (quoting Williams v. Gerber Prods. Co., 552 F.3d 934, 939 (9th Cir. 2008)).
Here, the front label of the product at issue did not say that the crackers were “made with” graham-whole wheat flour. But the absence of those words is not dispositive. The Circuit‘s decision in Mantikas
So, put simply, a reasonable consumer who is aware of the meaning of the word “graham” would read the packaging in essentially the same way as the plaintiffs in Mantikas. She would understand that the packaging represents that the product is made from “whole grain.” Just as in Mantikas, a reasonable customer could find the packaging of the Product be misleading because the packaging would “communicate to the reasonable consumer that the grain in the product is predominantly, if not entirely, whole grain.” Mantikas, 910 F.3d at 637. This is true regardless of the fact that the consumer could determine from the ingredient label that refined flour was the principal
ingredient. Because the crackers are not predominantly made from whole grain, Plaintiff has plausibly alleged that the packaging is misleading.6
The Court recognizes that Magistrate Judge Bulsara reached a different conclusion in Kennedy v. Mondelez Glob. LLC, No. 19-cv-302 (ENV)(SJB), 2020 WL 4006197 (E.D.N.Y. July 10, 2020). Judge Bulsara recommended dismissing a similar claim because he did not find that labelling products “grahams” or “graham crackers” misleadingly implied that the products contained more graham or whole wheat flour than white flour. Judge Bulsara reasoned as follows:
The word “graham” when included in the term “grahams” or the phrase “graham crackers” does not connote graham flour. A reasonable consumer hearing the term “graham,” even without the word “cracker,” thinks first and foremost of a slightly sweet, darker-colored, rectangular, and perforated cracker. It is a type of cracker that is used in desserts like s‘mores. The Court also does not believe a reasonable consumer would associate “graham” as meaning “graham flour,” and as a result assume that graham flour is either the predominant ingredient in the product or that graham flour predominates over other types of flour.
Id. at *1.
The Court understands the motivating force behind this decision: when reading the phrase “graham cracker,” this Court too does not think of whole wheat flour-or, frankly, anything particularly healthy. In fact, before reading the complaint in this case, this judge did not know that the “graham” in graham cracker referred to a
But in evaluating the allegations here, the Court cannot assume that consumers will be equally ignorant of the clear-cut meaning of the term “graham.” Plaintiff alleges that she was not;
she read the box understanding it to refer to the whole wheat content of the crackers. It is important to remember that “at least in some cases, ‘a federal trial judge, with a background and experience unlike that of most consumers, is hardly in a position to declare’ that reasonable consumers would not be misled.” Stoltz v. Fage Dairy Processing Indus., S.A., No. 14-cv-3826 (MKB), 2015 WL 5579872, at *20 (E.D.N.Y. Sept. 22, 2015) (quoting Verizon Directories Corp. v. Yellow Book USA, Inc., 309 F.Supp.2d 401, 407 (E.D.N.Y. 2004) (noting that resolution of the issue may require “surveys, expert testimony, and other evidence of what is happening in the real world“)). And ”
consumers would understand the words on the box to say what they mean. Evidence, such as a consumer survey, not merely judicial introspection, is needed to determine what consumers understand the phrase to mean in the context of this particular product and its packaging.8
ii. Honey Is Alleged to be an Ingredient
Plaintiff has also adequately alleged that the packaging is likely to mislead a reasonable consumer into thinking that the product‘s primary sweetener is honey. The first question is whether a reasonable consumer would view the reference on the box to “honey” as a reference to the product‘s flavor, rather than as an ingredient. For a number of reasons, the Court believes that a reasonable consumer would view the reference to honey on this product‘s packaging to be a reference to honey as an ingredient in the product.
First, the design of the packaging suggests that honey is an ingredient. The graphics of the packaging treat the words “graham” and “honey” as equivalents. The word “honey” is written directly above the word “graham” in the same size, font, and color, putting the words in visual parity with each other. As discussed above, “graham” refers to an ingredient. Given the graphical equivalence of “honey” and “graham” on the packaging, the Court cannot conclude that “honey” does not also refer to an ingredient. The front of the box also features a honey dipper resting in a bowl of honey, which suggests that the crackers contain honey as an ingredient.
Mantikas. See Mantikas, 910 F.3d at 638 (“the rule that Defendant contends emerges from these district court decisions-that, as a matter of law, it is not misleading to state that a product is made with a specified ingredient if that ingredient is in fact present-would validate highly deceptive advertising and labeling. Such a rule would permit Defendant to lead consumers to believe its Cheez-Its were made of whole grain so long as the crackers contained an iota of whole grain, along with 99.999% white flour. Such a rule would validate highly deceptive marketing.“).
Second, honey is both a flavor and a sweetening ingredient. So even if “honey” were intended solely as a reference to the flavor of the Product, a reasonable consumer could expect that the source of the honey flavor was actual honey-an ingredient. Unlike in the manifold cases evaluating descriptions of “vanilla” products, there is no basis in the complaint for the Court to conclude that the flavor of honey can come from a product other than honey. Compare Sharpe v. A&W Concentrate Co., No. 19-cv-768 (BMC), 2020 WL 4931045, at *4-5 (E.D.N.Y. Aug. 24, 2020) (describing ethyl vanillin as a substitute source of vanilla flavoring). Therefore, a reasonable consumer could see the image of, and reference to, “honey” in the packaging for these crackers as a representation that honey is used as an ingredient in the product. See Kennedy, 2020 WL 4006197 at *12-13 (treating the statements “made with real honey,” “Honey Maid” and “no high fructose corn syrup,” along with images of a bee and a dipper, as ingredient representations about honey as a sweetener).
Again, the Court does not find the contrary arguments made by Defendant in reliance on the decision in Kennedy to be persuasive. The Court in Kennedy accepted that the references to honey on
the product packaging at issue in that case were references to honey as an ingredient in the product. But Kennedy concluded that the references to honey in that case could not be misleading. This is the Kennedy court‘s analysis of the issue:
As for the inference about predominance-that honey predominates over other sweeteners-again Mantikas does not assist these Plaintiffs. In holding that the representations about the amount of whole grains in the products were misleading, the Court of Appeals distinguished cases cited by the defendant that “alleged they were misled about the quantity of an ingredient that obviously was not the products’ primary ingredient.” 910 F.3d at 638 (emphasis added). So while “reasonable consumers are likely to understand that crackers are typically made predominantly of grain, . . . [t]hat same consumer, confronted with the claim that a cracker is ‘made with real vegetables,‘” for example, “likely would not likely conclude that the cracker was made predominantly of vegetables.” Id.
Likewise, a reasonable consumer could not be misled into thinking that “made with honey” means the grahams contain more honey than sugar, because honey is not the primary ingredient in grahams. The representations related to honey fall well within the consistent line of cases that hold similar representations about non-dominant ingredients are non-deceiving, including those cited by Mantikas. See Mantikas, 910 F.3d at 638 (collecting cases); e.g., Red v. Kraft Foods, Inc., No. 10-cv-1028, 2012 WL 5504011, at *3 (C.D. Cal. Oct. 25, 2012) (“Plaintiffs’ theory of the case is that the packaging suggests the product is healthy and contains a significant amount of vegetables, because the packaging boasts that the crackers are made with real vegetables and depicts vegetables. The fact remains that the product is a box of crackers, and a reasonable consumer will be familiar with the fact of life that a cracker is not composed of primarily fresh vegetables.” (quotations and citation omitted)).
Kennedy, 2020 WL 4006197, at *13.
Kennedy‘s holding appears to rely on an understanding that consumers can only be misled by a representation regarding the product‘s “primary ingredient“-the first ingredient on the ingredient list. Since wheat, not honey was the product‘s “primary ingredient,” Kennedy reasons, a consumer could not be misled by a representation on the packaging about the product‘s content of honey.
ingredient may not necessarily be the product‘s main or predominant ingredient. A chocolate chip cookie may not necessarily be comprised predominantly of chocolate (one can only dream), but it would still likely be misleading to label it as ‘Made With Natural Chocolate’ if the cookie‘s chocolate‘s content is 99.999% artificial and synthetic.” Sharpe, 2020 WL 4931045, at *7.
And, as the Court in Sharpe has pointed out, Kennedy‘s holding that a consumer can only be misled regarding a product‘s “primary ingredient” is not supported by an analysis of Mantikas, or the cases upon which it relied. Id. at *6 (“I cannot disregard the Circuit‘s rejection of this argument and therefore conclude that the principle resulting from Mantikas may also apply in circumstances in which the alleged misrepresentation pertains to a preferred, non-primary ingredient. Other district courts in this Circuit have declined to confine the application of Mantikas to only instances in which the representation relates to a product‘s primary or main ingredient.“) (collecting cases); see also Izquierdo v. Panera Bread Co., No. 18-cv-12127 (VSB), 2020 WL 1503557, at *6 (S.D.N.Y. March 30, 2020) (holding labeling was misleading where imitation blueberries predominated over real blueberries in a “Blueberry Bagel“). The Court finds Judge Cogan‘s analysis of this issue in Sharpe to be persuasive. It is also noteworthy that while Defendant points to Kennedy in support of its position, Defendant does not rely on the argument that honey is not the product‘s “primary ingredient.”
Instead, Defendant relies on another argument embraced by the court in Kennedy-namely that so long as there is any honey in the product, the references in the packaging cannot be deceptive. Opp. at 10 (arguing that the references to honey cannot be deceptive because “as Plaintiff acknowledges, the product is in fact sweetened with honey.“) (citing to Kennedy, 2020 WL 4006197, at *12 (“Sweetening grahams with honey does not foreclose the use of other sweeteners or make the representation deceptive.“)). However, this argument was roundly rejected by the Circuit in Mantikas-“the rule that Defendant contends emerges from these district court decisions-that,
as a matter of law, it is not misleading to state that a product is made with a specified ingredient if that ingredient is in fact present-would validate highly deceptive advertising and labeling. Such a rule would permit Defendant to lead consumers to believe its Cheez-Its were made of whole grain so long as the crackers contained an iota of whole grain, along with 99.999% white flour. Such a rule would validate highly deceptive marketing.” Mantikas, 910 F.3d at 638. Applying this precedent, the Court cannot conclude that references to honey on the packaging of this product cannot be deceptive as a matter of law because the product includes some honey. Kennedy is not controlling, and does not provide persuasive authority to deviate from clearly established precedent.
Defendant also points to Sarr v. BEF Foods, Inc., No. 18-cv-6409 (ARR)(RLM), 2020 WL 729883, at *5 (E.D.N.Y. Feb. 13, 2020), to support its argument that the packaging is not misleading because the Product is in fact sweetened with honey. Defendant observes that Sarr held that use of phrase “Made with Real Butter” is
iii. Injury Is Adequately Pleaded
Plaintiff has adequately pleaded that she suffered an injury, as is required to state a claim under Sections
the true facts.” Pichardo v. Only What You Need, Inc., No. 20-cv-493 (VEC), 2020 WL 6323775, at *6 (S.D.N.Y. Oct. 27, 2020) (“Plaintiffs have alleged that they would not have purchased the product or been willing to pay as much had they known the true facts, namely that the vanilla taste did not derive 100% from vanilla extract. This is sufficient to meet their burden of alleging injury as a result of alleged misrepresentation.“). Here, Plaintiff alleges exactly that. See FAC ¶¶ 73-74 (“The value of the Product that [P]laintiff purchased and consumed was materially less than its value as represented by defendant. Had [P]laintiff and class members known the truth, they would not have bought the Products or would have paid less for it.“). Defendant argues that Plaintiff‘s allegations regarding a price premium are conclusory because she does not allege the price of any comparable products. Memorandum of Law in Support of Defendant‘s Motion to Dismiss (“MOL“), Dkt. No. 23, at 11. However, “while identifying the prices of competing products in the Complaint would strengthen Plaintiff‘s allegation of injury, the failure to do so is not fatal to Plaintiff‘s claim.” Goldemberg v. Johnson & Johnson Consumer Companies, Inc., 8 F. Supp. 3d 467, 480-82 (S.D.N.Y. 2014). Therefore, Plaintiff has adequately pleaded that she suffered an injury.
b. Negligent Misrepresentation
Plaintiff‘s negligent misrepresentation claim is dismissed because Plaintiff has failed to allege the existence of a special relationship giving rise to a duty to speak on the part of Defendant. “To state a claim for negligent misrepresentation under New York law, the plaintiff must allege that ‘(1) the defendant had a duty, as a result of a special relationship, to give correct information; (2) the defendant made a false representation that he or she should have known was incorrect; (3) the information supplied in the representation was known by the defendant to be desired by the plaintiff for a serious purpose; (4) the plaintiff intended to rely and act upon it; and (5) the plaintiff reasonably relied on it to his or her detriment.‘” Anschutz Corp. v. Merrill Lynch & Co., 690 F.3d 98, 114 (2d Cir. 2012) (quoting Hydro Inv‘rs, Inc. v. Trafalgar Power Inc., 227 F.3d 8, 20 (2d Cir. 2000)).
“Under the ‘duty’ element, ‘New York strictly limits negligent misrepresentation claims to situations involving ‘actual privity of contract between the parties or a relationship so close as to approach that of privity.‘” Id. (quoting In re Time Warner Inc. Sec. Litig., 9 F.3d 259, 271 (2d Cir. 1993)). “In the commercial context, a closer degree of trust between the parties than that of the ordinary buyer and seller is required to establish the ‘existence of . . . a special relationship . . . [capable of] giv[ing] rise to an exceptional duty regarding commercial speech and justifiable reliance on such speech.‘” Izquierdo v. Mondelez Int‘l, Inc., No. 16-cv-04697 (CM), 2016 WL 6459832, at *8 (S.D.N.Y. Oct. 26, 2016) (quoting Kimmell v. Schaefer, 89 N.Y.2d 257, 264 (1996)) (alterations in original). ”Kimmell directs courts to examine the following factors to determine whether a special relationship, and a duty to provide correct information, exists: ‘whether the person making the representation held or appeared to hold unique or special expertise; whether a special relationship of trust or confidence existed between the parties; and whether the speaker was aware of the use to which the information would be put and supplied it for that purpose.‘” Id. (quoting Kimmell, 89 N.Y.2d at 264).
Applying the Kimmell factors, the relationship between Defendant, as the manufacturer and seller, and Plaintiff as the buyer, does not rise to the level of the kind of special relationship-approaching that of privity-that would impose a duty to speak on Defendant. “‘[N]ot all representations made by a seller of goods . . . will give rise to a duty to speak with care.’ Instead, the law of negligent misrepresentation requires a closer degree of trust between the parties than that of the ordinary buyer and seller in order to find reliance on such statements justified.” Dallas Aerospace, Inc. v. CIS Air Corp., 352 F.3d 775, 788 (2d Cir. 2003) (quoting Kimmell, 89 N.Y.2d at 263).
Here, the well-pleaded allegations in the First Amended Complaint describe a relationship between Plaintiff and Defendant which is that of an ordinary buyer and seller. Plaintiff purchased the product in November 2019 at a Whole Foods store in New York City. FAC ¶ 88. The parties
are not alleged to have had any other relationship.9 The parties are alleged to have engaged in a basic commercial transaction, which does not give rise to the kind of special relationship necessary to maintain a claim for negligent misrepresentation.10 Izquierdo, 2016 WL 6459832, at *8 (dismissing negligent misrepresentation claim based on allegedly misleading candy packaging because “[n]othing in the complaint suggests that the transaction differs in any way from the numerous cases in this District and Circuit in which courts have held that a basic commercial transaction does not give rise to a special relationship.“); see Segedie v. Hain Celestial Grp., Inc., No. 14-cv-5029 (NSR), 2015 WL 2168374, at *14 (S.D.N.Y. May 7, 2015) (dismissing New York law negligent misrepresentation claim alleging defendant‘s products were misleadingly labeled as organic, natural, or all natural for “failure to plead any cognizable special relationship” with the defendant, reasoning that “[d]efendant‘s obligation to label products truthfully does not arise from any special relationship. There is nothing approximating privity between the parties.“); Stoltz, 2015 WL 5579872, at *25 (finding no special relationship despite the allegation that “[a]s the sole manufacturer of their products, Defendants are in the unique position of being able to provide accurate information about their products” because “[t]he requisite special relationship may not . . . be based solely on Defendants’ status as the manufacturer of the [products] because, if this alone were sufficient, a
special relationship would necessarily always exist for purposes of misbranded food claims, which is not the case“). Because the relationship between Plaintiff and Defendant was not so close as to approach that of privity, Plaintiff has not adequately pleaded that Defendant had a duty to provide information to Plaintiff. As a result, Defendant‘s motion to dismiss Plaintiff‘s negligent misrepresentation claim is granted.11
c. Fraud
Plaintiff‘s fraud claim is dismissed because she has failed to plead fraudulent intent. “To state a claim for fraud under New York law, a plaintiff must allege (1) a material misrepresentation or omission of fact; (2) which the defendant knew to be false; (3) which the defendant made with the intent to defraud; (4) upon which the plaintiff reasonably relied; and (5) which caused injury to the plaintiff.” Fin. Guar. Ins. Co. v. Putnam Advisory Co., LLC, 783 F.3d 395, 402-03 (2d Cir. 2015). “A claim for common law fraud is subject to the particularity requirements of Federal Rule of Civil Procedure 9(b).” Id. at 402-03.
d. Breach of Express Warranty
Defendant‘s motion to dismiss Plaintiff‘s breach of express warranty claim is granted because Plaintiff has not adequately pleaded that she provided notice of the alleged breach. “In order to assert a breach of express warranty claim under New York law, ‘a buyer must provide the seller with timely notice of the alleged breach of warranty.‘”12 Lugones v. Pete & Gerry‘s Organic, LLC, 440 F. Supp. 3d 226, 244-45 (S.D.N.Y. 2020) (quoting Quinn v. Walgreen Co., 958 F. Supp. 2d 533, 544 (S.D.N.Y. 2013)); see also
e. Breach of Implied Warranty of Merchantability
Plaintiff‘s claim asserting a breach of the implied warranty of merchantability is also dismissed for failure to allege she gave Defendant notice of breach. The U.C.C.‘s notice requirement also applies to claims for breach of implied warranty. See, e.g., Int‘l Bhd. of Teamsters Local 456 Health & Welfare Tr. Fund v. Quest Diagnostics Inc., No. 10-cv-1692 (RJD), 2012 WL 13202126, at *23 (E.D.N.Y. Apr. 19, 2012) (dismissing express and implied warranty claims for failure to plead that defendants were given timely notification of breach); Hubbard v. Gen. Motors Corp., No. 95-cv-4362, 1996 WL 274018, at *4 (S.D.N.Y. May 22, 1996) (dismissing express and implied warranty claims under
f. Magnuson Moss Warranty Act
Defendant‘s motion to dismiss Plaintiff‘s claim under the Magnuson-Moss Warranty Act (the “MMWA“) is granted because Plaintiff does not plead the existence of a written warranty. First, Plaintiff has abandoned this claim by failing to brief the issue in response to Defendant‘s motion to dismiss. See, e.g., Johnson v. City of New York, No. 1:15-cv-8195 (GHW), 2017 WL 2312924, at *17 (S.D.N.Y. May 26, 2017) (“By failing to address Defendants’ arguments in support of dismissing this claim, it is deemed withdrawn or dismissed as abandoned.“); Romeo & Juliette Laser Hair Removal, Inc. v. Assara I LLC, No. 08-cv-442 (TPG)(FM), 2014 WL 4723299, at *7 (S.D.N.Y. Sept. 23, 2014) (“At the motion to dismiss stage, where review is limited to the pleadings, a plaintiff abandons a claim by failing to address the defendant‘s arguments in support of dismissing that claim.“). Moreover, Plaintiff has not alleged the existence of a written warranty within the meaning of the MMWA. “The MMWA grants relief to a consumer ‘who is damaged by the failure of a . . . warrantor . . . to comply with any obligation . . . under a written warranty.‘” Wilbur v. Toyota Motor Sales, U.S.A., Inc., 86 F.3d 23, 26 (2d Cir. 1996) (quoting
any written affirmation of fact or written promise made in connection with the sale of a consumer product by a supplier to a buyer which relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is defect free or will meet a specified level of performance over a specified period of time.
g. Unjust Enrichment
Plaintiff‘s unjust enrichment claim is dismissed as duplicative. “To establish unjust enrichment, the plaintiff must show ‘(1) the other party was enriched, (2) at the other party‘s expense, and (3) that it is against equity and good conscience to permit the other party to retain what is sought to be recovered.‘” Hesse v. Godiva Chocolatier, Inc., 463 F. Supp. 3d 453, 473 (S.D.N.Y. 2020) (quoting Buonasera v. Honest Co., Inc., 208 F. Supp. 3d 555, 567 (S.D.N.Y. 2016)). However, “unjust enrichment is not a catchall cause of action to be used when others fail.” Corsello v. Verizon N.Y., Inc., 18 N.Y.3d 777, 790 (2012). “An unjust enrichment claim is not available where it simply duplicates, or replaces, a conventional contract or tort claim.” Izquierdo, 2016 WL 6459832, at *10 (quoting Corsello, 18 N.Y.3d 777 at 790-91 (2012) (internal quotation marks omitted). “And an unjust enrichment claim ‘will not survive a motion to dismiss where plaintiffs fail to explain how their unjust enrichment claim is not merely duplicative of their other causes of action.‘” Hesse, 463 F. Supp. 3d at 473-74 (quoting Nelson v. MillerCoors, LLC, 246 F. Supp. 3d 666, 679 (E.D.N.Y. 2017)).
The allegations in the First Amended Complaint demonstrate that this count is duplicative of Plaintiff‘s other claims. The entirety of Plaintiff‘s unjust enrichment count reads, “Plaintiff incorporates by reference all preceding paragraphs. Defendant obtained benefits and monies because the Products were not as represented and expected, to the detriment and impoverishment of plaintiff and class members, who seek restitution and disgorgement of inequitably obtained profits.” FAC ¶¶ 130-31. Thus, the unjust enrichment claim is a mere repackaging of her other claims based on the alleged misrepresentations on the Product‘s packaging. It “relies on the same factual allegations and the same theory of liability” as Plaintiff‘s other theories of recovery. Hesse, 463 F. Supp. 3d at 474 (dismissing unjust enrichment claim as duplicative of other claims alleging defendant‘s chocolate label was misleading); see also Alce v. Wise Foods, Inc., No. 17-cv-2402 (NRB), 2018 WL 1737750, at *12 (S.D.N.Y. Mar. 27, 2018) (dismissing unjust enrichment claim as duplicative because the unjust enrichment allegations were “a mere regurgitation of those made with respect to plaintiffs’ slack-fill claims under the GBL . . .“). As a result, Plaintiff‘s unjust enrichment claim is dismissed as duplicative.16 Defendant‘s motion to dismiss Plaintiff‘s unjust enrichment claim is granted.
h. Plaintiff Does Not Have Standing to Pursue Injunctive Relief
Plaintiff does not have standing to pursue injunctive relief because she is aware of the allegedly deceptive packaging, and therefore cannot demonstrate that she will be harmed in a similar way in the future. “A plaintiff seeking to represent a class must personally have standing.” Nicosia v. Amazon.com, Inc., 834 F.3d 220, 239 (2d Cir. 2016). “Plaintiffs lack standing to pursue injunctive relief where they are unable to establish a ‘real or immediate threat’ of injury.” Id. (quoting City of Los Angeles v. Lyons, 461 U.S. 95, 111-12 (1983)). “Although past injuries may provide a basis for standing to seek money damages, they do not confer standing to seek injunctive relief unless the plaintiff can demonstrate that she is likely to be harmed again in the future in a similar way.” Id. “In a deceptive business practices action under
The Second Circuit recently reaffirmed this conclusion in the context of a consumer confronted by allegedly deceptive packaging in Berni v. Barilla S.p.A., 964 F.3d 141, 146-49 (2d Cir. 2020). The Circuit reasoned, in part:
In the first place, past purchasers are not bound to purchase a product again—meaning that once they become aware they have been deceived, that will often be the last time they will buy that item . . . . But even if they do purchase it again, there is no reason to believe that all, or even most, of the class members will incur a harm anew. Supposing that they have been deceived by the product‘s packaging once, they will not again be under the illusion that the boxes of the newer pastas are filled in the same way as the boxes of the older pastas. Instead, next time they buy one of the newer pastas, they will be doing so with exactly the level of information that they claim they were owed from the beginning.
As in Berni, Plaintiff has not shown that she is likely to be harmed again in the future in a similar way. Plaintiff alleges that had she known the truth about the Product, she would not have purchased it or she would have paid less. Id. ¶ 74. She now knows the truth. She “intends to, seeks to, and will purchase the Product again when she can do so with the assurance that Product‘s label is lawful and consistent with the Product‘s ingredients.” Id. ¶ 95. Plaintiff says that she won‘t buy the product if the label remains misleading. If she does purchase the product again in the future, she will not be harmed in a similar way, because any future purchase will be made with knowledge of the product‘s ingredients, and because she will only purchase the product if the allegedly misleading representations of which she complains are fixed. Therefore, Plaintiff lacks standing. See, e.g., Sharpe v. A&W Concentrate Co., No. 19-cv-768 (BMC), 2020 WL 4931045, at *4 (E.D.N.Y. Aug. 24, 2020) (“On the face of the complaint, plaintiffs concede that they would not have purchased the sodas if they had known of the beverages’ true vanilla composition. And now that they are aware of the drink‘s ingredients, plaintiffs state they do not intend to purchase it again, unless defendants change either the product or the labeling. Because plaintiffs admit that they are unlikely to purchase the products at issue, unless the products are changed, they lack standing to seek injunctive relief.“).
Plaintiff attempts to distinguish Berni because the ruling was issued in the context of a motion for class certification, rather than a motion to dismiss. But the reasoning behind the Circuit‘s decision in Berni applies equally here. In Berni, the Second Circuit found that because there was no likelihood of future harm, there was no standing to seek an injunction. And because “courts cannot permit injunctive relief through class settlement when plaintiffs would otherwise lack standing to seek
IV. CONCLUSION
Defendant‘s motion to dismiss the First Amended Complaint is GRANTED in part and DENIED in part. Defendant‘s motion to dismiss Plaintiff‘s claims under Sections 349 and 350 of the GBL is DENIED. Defendant‘s motion to dismiss all other claims is GRANTED. Moreover, Plaintiff lacks standing to pursue injunctive relief on behalf of herself or the putative class, so Defendant‘s motion to dismiss her request for injunctive relief is also GRANTED.
Plaintiff is granted leave to replead the claims that have been dismissed by the Court. See Cortec Indus., Inc. v. Sum Holding L.P., 949 F.2d 42, 48 (2d Cir. 1991) (“It is the usual practice upon granting a motion to dismiss to allow leave to replead.“). Any amended complaint must be filed no later than twenty-one days from the date of this order.
The Clerk of Court is directed to terminate the motion pending at Dkt. No. 22.
SO ORDERED.
Date: February 2, 2021
GREGORY H. WOODS
United States District Judge
Notes
Plaintiffs’ arguments, attempting to establish an association between graham crackers and graham flour, are without merit. Plaintiffs point to dictionary definitions to demonstrate what a reasonable consumer believes when he or she reads “graham cracker“: “a slightly sweet cracker made of whole wheat flour,” Merriam-Webster‘s definition; or “a semisweet cracker, usually rectangular in shape, made chiefly of whole-wheat flour,” a definition used by an online dictionary (Am. Compl. ¶ 26) (citing Graham Cracker, Dictionary.com, https://www.dictionary.com/browse/graham-cracker (last visited July 8, 2020)). If the Merriam-Webster definition establishes the meaning of the term “graham cracker,” then Mondelez‘s products are not misleading or deceptive, because they indisputably contain graham flour. If Plaintiffs’ argument is something more-that “graham cracker” suggests a cracker with predominantly graham flour-these authorities undercut such an association. That is, one definition (Merriam-Webster) defines the cracker without any indication of the quantum of graham flour, whereas the other (Dictionary.com) suggests the product is “chiefly” of graham flour. Such a variation between ostensibly reasonable definitions suggests that Mondelez‘s use is necessarily not misleading or deceptive.Kennedy, 2020 WL 4006197, at *10. The Court is not persuaded by this analysis for at least three reasons. First, presented with a dictionary definition of a “graham cracker” as meaning “a slightly sweet cracker made of whole wheat flour,” it is difficult to understand how a court could conclude based on its experience alone that a consumer would not understand the term in a way consistent with its definition. Consumers may not understand the term in a manner consistent with the definition, but a court should be wary of concluding that a word cannot reasonably be understood in a manner consistent with its based on its experiences alone. Second, the analysis makes much of the “variation between ostensibly reasonable definitions” to conclude that a consumer would not think of a graham cracker as being made of whole wheat. But in doing so, Kennedy makes short shrift of the similarity between the definitions-both define graham crackers as being made out of whole wheat. The variance between the definitions regarding the quantum of whole grain in such crackers does not seem to support the conclusion that a reasonable consumer would not expect a graham cracker to contain whole wheat, as Kennedy ultimately concluded. Third, the analysis seems to be predicated on the belief that because the product contains some whole wheat flour, the representation cannot be false. But that position-so long as there is any of the ingredient in the product, the advertisement is not deceptive-is simply not sustainable in this Circuit after
