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Denine Hood v. Citizens Bank of Pennsylvania
694 F. App'x 80
3rd Cir.
2017
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Background

  • Denine Hood, an African-American branch manager at Citizens Bank, was terminated after admitting she entered a false driver’s-license expiration date to open a customer account and opened an account for a customer not physically present—both violations of bank policy.
  • Hood initially claimed she misread the license but later admitted falsifying the date and telling the customer to return with valid ID or face account closure.
  • Citizens investigated and terminated Hood; she sued alleging race, gender, and age discrimination under Title VII and the Pennsylvania Human Relations Act.
  • Citizens moved for summary judgment; the Magistrate Judge and District Court concluded Citizens offered a legitimate, nondiscriminatory reason (policy violations) and Hood failed to show pretext.
  • Hood relied principally on a purported comparator, white manager G.P., who received only a warning after suspected structuring; the courts found G.P. was not similarly situated.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether Hood showed pretext such that the employer’s articulated reason for termination is disbelieved Hood: Citizens treated nonprotected employees (esp. G.P.) more favorably for comparable conduct, showing pretext Citizens: Hood violated clear bank policies; other employees cited were not similarly situated and facts do not show pretext Court: No pretext; summary judgment for Citizens affirmed
Whether G.P. was a valid comparator Hood: G.P. committed comparable misconduct but received little discipline Citizens: Record lacks evidence Citizens believed G.P. guilty; facts differ materially Court: G.P. not similarly situated; not a valid comparator
Whether Hood’s actions were within managerial discretion or terminable offenses Hood: Her actions were within managerial discretion and not necessarily terminable; inconsistency in ID policies and discipline practices Citizens: Bank policy required unexpired photo ID; serious misconduct can justify immediate termination Court: Hood admitted policy violations; termination permissible under policy; deviation from progressive discipline not probative absent similar comparators
Whether inconsistent application of discipline shows discriminatory intent Hood: Citizens’ alleged departure from progressive discipline toward her indicates discrimination Citizens: Policy allows immediate termination for serious misconduct; other disciplined employees not similarly situated Court: No evidence of discriminatory intent; discipline disparities not probative without similar comparators

Key Cases Cited

  • Marten v. Godwin, 499 F.3d 290 (3d Cir. 2007) (standard of review for summary judgment in employment cases)
  • Celotex Corp. v. Catrett, 477 U.S. 317 (U.S. 1986) (party opposing summary judgment must show an essential element with admissible evidence)
  • Matreale v. N.J. Dep’t of Military & Veterans Affairs, 487 F.3d 150 (3d Cir. 2007) (view evidence in light most favorable to nonmoving party)
  • Fuentes v. Perskie, 32 F.3d 759 (3d Cir. 1994) (standards for proving pretext or discriminatory motive at summary judgment)
  • Simpson v. Kay Jewelers, Div. of Sterling, Inc., 142 F.3d 639 (3d Cir. 1998) (requirement that comparator be similarly situated to be probative of pretext)
Read the full case

Case Details

Case Name: Denine Hood v. Citizens Bank of Pennsylvania
Court Name: Court of Appeals for the Third Circuit
Date Published: Jun 9, 2017
Citation: 694 F. App'x 80
Docket Number: 16-3313
Court Abbreviation: 3rd Cir.