Beeders v. Gulf Coast Collection Bureau
796 F. Supp. 2d 1335
M.D. Fla.2011Background
- Beeders sued Gulf Coast Collection Bureau for FDCPA violations arising from calls and messages in 2007–2008.
- Approximately 40 automated calls were made, with about 15 voice messages left.
- Ten messages were recorded; all followed a substantially similar script directing Beeders to call file number G31852.
- Calls occurred 8:00–11:00 a.m., no more than one call per day and no more than one every two days.
- Plaintiff eventually asked to stop calls; defendant complied; plaintiff’s credibility on earlier stop requests was disputed.
- Court analyzed whether calls were harassing (1692d(5)) and whether disclosures in messages satisfied 1692d(6) and 1692e(11).
Issues
| Issue | Plaintiff's Argument | Defendant's Argument | Held |
|---|---|---|---|
| Whether calls violated FDCPA 1692d(5). | Beeders contends volume/pattern amount to harassment. | Calls were not intended to harass; volume moderate. | No violation; calls not egregious harassment. |
| Whether messages violated FDCPA 1692d(6). | Messages failed to disclose debt-collection identity. | Alias plus identification of Gulf Coast Collection Bureau sufficed. | No violation; disclosures sufficient in context. |
| Whether messages violated FDCPA 1692e(11). | Messages did not clearly identify debt-collection purpose. | Company name and context reasonably informed unsophisticated consumer of debt-collection purpose. | No violation; context satisfied least sophisticated consumer standard. |
Key Cases Cited
- Jeter v. Credit Bureau, Inc., 760 F.2d 1168 (11th Cir. 1985) (least sophisticated standard for FDCPA disclosures)
- Drossin v. National Action Financial Services, Inc., 641 F. Supp. 2d 1314 (S.D. Fla. 2009) (assessing 1692e(11) disclosures in messages)
- Hosseinzadeh v. M.R.S. Assocs., Inc., 387 F. Supp. 2d 1104 (C.D. Cal. 2005) (alias disclosures and debt-collection identity requirements)
- Joseph v. J.J. Mac Intyre Cos., 281 F. Supp. 2d 1156 (N.D. Cal. 2003) (importance of identifying debt-collection purpose in messages)
