Hosseinzadeh v. M.R.S. Associates, Inc.Hosseinzadeh v. M.R.S. Associates, Inc.
ORDER GRANTING SUMMARY JUDGMENT IN PART FOR PLAINTIFF AND DENYING SUMMARY JUDGMENT FOR DEFENDANT
I. INTRODUCTION
On January 23, 2004, plaintiff Noushin A. Hosseinzadeh (“Hosseinzadeh”) filed suit against defendant M.R.S. Associates, Inc. (“MRS”). Plaintiff alleges the following claims: (1) violation of the Fair Debt
II. FACTUAL BACKGROUND
Plaintiff allegedly incurred a disputed debt to Capital One sometime before Dé-cember 6, 2003, and subsequently failed to pay amounts allegedly due. Complaint ¶¶ 14, 15. Plaintiffs debt was assigned or transferred to defendant for collection. Id. ¶ 16. On December 5, 2003, defendant sent a letter to plaintiff regarding this debt. Mot. at 2; Declaration of Daniel J. McCusker (“McCusker Deck”) ¶ 2; Opp’n at 2. 1
Subsequently, plaintiff received six messages from defendant on her answering machine on December 9, 16, 17, 18, 23, and 29, 2003, respectively. Defendant’s Statement of Uncontroverted Facts and Conclusions of Law in Support of Motion for Summary Judgment (“Def.’s Statement”) ¶ 2.
On December 9, 2003, plaintiff received the following automated message on her answering machine: 2
Hello, this is Thomas Hunt calling. Please have an adult contact me regarding some rather important information. This is not a sales call, however, regulations prevent me from leaving more details. You will want to contact me at 1-877-647-5945 as soon as possible. This is a toll free number. Once again this is Thomas Hunt calling and my number is 1-877-647-5945. Thank you.
Notice of Lodging of Evidence in Support of Plaintiff, Noushin Hosseinzadeh’s Opposition to M.R.S. Associates, Inc. Motion for Summary Judgment (“Pl.’s Exs.”) A, B; Def.’s Statement ¶ 4; McCusker Deck ¶ 3. 3
On December 16, 2003, plaintiff received the following message on her answering machine:
This message is for Ashraf. Ashraf, my name is Clarence Davis. I have some very important information to discuss with you. I have to make a decision about a situation that concerns you. I am going to make this decision with our without your input. Contact my office right away at 877-647-5945, Extension 3619. Failure to return my call will result in a decision-making process that you will not be a part of.
Pl.’s Exs. A, B; Def.’s Statement ¶ 5; McCusker Deck ¶ 4.
On December 17, 2003, plaintiff received the following message on her answering machine:
This message is for Ashraf. Ashraf my name is Clarence Davis. I have some very important information to discuss with you in reference to a file that has been forwarded to my office that involves you personally. Contact my office right away at 877-647-5945, extension 3618. Failure to return my call will result in a decision making process that you will not be a part of.
PL’s Exs. A, B; Def.’s Statement ¶¶ 6; McCusker Decl. ¶¶ 5.
Similarly, on December 18, 2003, plaintiff received the following message on her answering machine:
This message is for Ashraf. Ashraf, my name is Clarence Davis. I have some very important information to discuss with you. There has been a trial that has been sent to my office that I’m sure you’re not aware of but involves you personally. 4 Contact me right away at 877-647-5945, extension 3618. Failure to return my call will result in a decision making process that you will not be a part of.
Def.’s Statement ¶2; Pl.’s Statement ¶7; PL’s Exs. A, B. 5
On December 23, 2003, plaintiff received the following message on her answering machine:
Hello! This is Thomas Hunt calling. Please have an adult contact me regarding some rather important information. This is not a sales call, however, regulations prevent me from leaving more details. You will want to contact me at 1-877-647-5945 as soon as possible. This is a toll free number. Once again this is Thomas Hunt calling and my number is 1-877-647-5945. Thank you.
PL’s Exs. A, B; Def.’s Statement ¶ 9; McCusker Decl. ¶ 7. Plaintiff received a similar message on December 29, 2003. Def.’s Statement ¶ 10; McCusker Decl. ¶ 8; Opp’n at 2. 6
On December 31, 2003, defendant received plaintiffs request for a debt validation notice pursuant to the FDCPA and to cease all calls to her. Def.’s Statement ¶ 11; McCusker Decl. ¶ 9. Subsequently, defendant ceased calling plaintiff. Def.’s Statement ¶ 11; McCusker Decl. ¶ 9.
Plaintiff alleges that these communications are false, deceptive or misleading and that the natural consequence of certain of these communications is “to harass, oppress, or abuse the least sophisticated consumer” in violation of the FDCPA and the Rosenthal Act. Id. ¶¶ 24, 25, 29, 30, 34, 35. Plaintiff also alleges that these communications lack meaningful disclosure of the caller’s identity in violation of the FDCPA and the Rosenthal Act. Complaint ¶¶ 19, 23, 28, 33, 38.
III. LEGAL STANDARD
Summary judgment is appropriate where “there is no genuine issue as to any
If the moving party has sustained its burden, the nonmoving party must then identify specific facts, drawn from materials on file, that demonstrate that there is a dispute as to material facts on the elements that the moving party has contested.
See
In light of the facts presented by the nonmoving party, along with any undisputed facts, the Court must decide whether the moving party is entitled to judgment as a matter of law.
See T.W. Elec. Serv., Inc. v. Pacific Elec. Contractors Ass’n,
District courts “possess the power to enter summary judgment
sua sponte,
so long as the losing party was on notice that she had to come forward with all of her evidence.”
Celotex Corp., 477
U.S. at 326,
IV. DISCUSSION
A. FDCPA 7
Plaintiff alleges several claims arising under the FDCPA. The purpose of the FDCPA is “to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to protect consumers against debt collection issues.” 15 U.S.C. 1692(e).
(1)
A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(6) Except as provided in section 1692b of this title, the placement of telephone calls without meaningful disclosure of the caller’s identity.
a.
Relying on
Jeter v. Credit Bureau, Inc.,
Plaintiff does not address the question of the violation of
“In evaluating
The Court concludes that the context of and inferences drawn from defendant’s messages are relevant to determining whether there has been a violation of
b.
Defendant argues that it did not violate
Plaintiff responds that
In the
Joseph
cases, the debt collector “used an automated dialing system with a pre-recorded message to call [plaintiff].”
Joseph II
at 1158. In
Joseph I,
the court denied defendant’s motion to dismiss pursuant to
In
Joseph II,
the court held that 15 U.S.C. 1692d(6) applies “equally to automated message calls and live calls.”
Joseph II
at 1163. The Court reasoned that the plain language of both
In arriving at this conclusion, the court in
Joseph II
rejected defendant’s argument that disclosing a debt collector’s identity in an automated call would run afoul of statutes prohibiting debt collectors from disclosing information to third parties, in particular
The Court finds the decision in
Joseph I
to be persuasive in that “meaningful disclosure” presumably requires that the caller must state his or her name and capacity, and disclose enough information so as not to mislead the recipient as to the purpose of the call or the reason the questions are being asked.
See
Ahart §§ 2:78 (citing
Joseph I);
2:191 (citing
Joseph
7).
11
The Court concludes that defendant violated
Because the Court
sua sponte
raised the question as to whether summary judgment should be entered in favor of plaintiff, in its January 14, 2005 tentative order on the matter, it provided defendant with the opportunity to file further briefing demonstrating the existence of a genuine issue of material fact and plaintiff with the opportunity to reply.
See
Schwarzer § 14:55 (citing
Kassbaum v. Steppenwolf Prods., Inc.,
A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof.
(2) The false representation of—
(A) the character, amount, or legal status of any debt; or
(B) any services rendered or compensation which may be lawfully received by any debt collector for the collection of a debt.
(3) The false representation or implication that any individual is an attorney or that any communication is from an attorney.
(4) The representation or implication that nonpayment of any debt will result in the arrest or imprisonment of any person or the seizure, garnishment, attachment, or sale of any property or wages of any person unless such action is lawful and the debt collector or creditor intends to take such action.
(5) The threat to take any action that cannot legally be taken or that is not intended to be taken.
(6) The false representation or implication that a sale, referral, or other transfer of any interest in a debt shall cause the consumer to—
(A) lose any claim or defense to payment of the debt; or
(B) become subject to any practice prohibited by this subchapter.
(7) The false representation or implication that the consumer committed any crime or other conduct in order to disgrace the consumer.
(8) Communicating or threatening to communicate to any person credit information which is known or which should be known, to be false, including the failure to communicate that a disputed debt is disputed.
(9) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized, issued, or approved by any court, official, or agency of the United States or any State, or which creates a false impression as to its source, authorization, or approval.
(10) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.
(11) The failure to disclose in the initial written communication with the consumer and, in addition, if the initial communication with the consumer is oral, in that initial oral communication, that the debt collector is attempting to collect a debt and that any information obtained will be used for that purpose, and the failure to disclose in subsequent communications that the communication is from a debt collector, except that this paragraph shall not apply to a formal pleading made in connection with a legal action.
(12) The false representation or implication that accounts have been turned over to innocent purchasers for value.
(13) The false representation or implication that documents are legal process.
(14) The use of any business, company, or organization name other than the true name of the debt collector’s business, company, or organization.
(15) The false representation or implication that documents are not legal process forms or do not require action by the consumer.
(16) The false representation or implication that a debt collector operates or is employed by a consumer reporting agency as defined by section 1681a(f) of this title.
a.
Defendant argues that it did not violate
The “least sophisticated debtor” standard applies to questions of violations of
The Court concludes that summary judgment is inappropriate as to
b.
Defendant contends that the “settlement and resolution of debts involve decisions by both creditors and debtors” and that therefore, the messages merely explained the state of affairs and did not constitute a “threat to take any action that cannot legally be taken or that is not intended to be taken.” Id. at 12.
Plaintiff contends that the December 18, 2003 message from a person identified as
Again, the Court concludes that summary judgment is inappropriate as to
c.
Defendant argues that it did not violate
Plaintiff responds, without providing evi-dentiary support, that defendant violated
Plaintiff has not brought forth admissible evidence to support the assertion that false names were used. However, defendant, in its reply, admits that the caller identified in the pre-recorded messages used an alias, while the live caller did not. Reply at 6, Declaration of Stewart Miller ¶¶3-5. Defendant’s admission demonstrates that callers did, in fact, on certain occasions use aliases as argued by plaintiff. However, whether or not this constitutes a “false representation or deceptive means to collect or attempt to collect” a debt in violation of
d.
Defendant argues that it has not violated
Plaintiff responds that Congress intended to require all debt collectors to identify themselves in all communications, including those at issue in this case.
17
Opp’n at
The Court concludes that the messages left by defendant on plaintiffs answering machine constitute “communications.” The messages at issue appear to fall within
Because it appears that defendant’s messages are “communications” subjecting defendant to the provisions of
(3)
Defendant argues that it did not violate
Plaintiff argues that using a false name and implying that plaintiff would have legal problems if she did not return defendant’s telephone call constitutes “unfair, and probably unconscionable conduct on the part of [defendant.” Opp’n at 15.
Again, viewing defendant’s messages as a whole and in the proper context, the Court concludes that summary judgment is not appropriate as to plaintiffs
B. Rosenthal Act.
Similar to the FDCPA, the purpose of the Rosenthal Act is “to prohibit debt collectors from engaging in unfair or deceptive practices in the collection of consumer debts and to require debtors to act fairly in entering into and honoring such debts....”
(1)
No debt collector shall collect or attempt to collect a consumer debt by means of the following practices:
(b) Placing telephone calls without disclosure of the caller’s identity, provided that an employee of a licensed collection agency may identify himself by using his registered alias name as long as he correctly identifies the agency he represents....
Defendant argues that its messages did not violate
Plaintiff further responds that defendant violated
Because defendant’s employees did not disclose defendant’s identity and
(2)
Notwithstanding any other provision of this title, every debt collector collecting or attempting to collect a consumer debt shall comply with the provisions of Sections 1692b to 1692j, inclusive, of, and shall be subject to the remedies in Section 1692k of, Title 15 of the United States Code. However, subsection (11) ofSection 1692e and Section 1692g shall not apply to any person specified in paragraphs (A) and (B) of subsection (6) ofSection 1692a of Title 15 of the United States Code or that person’s principal. 23
Defendant argues that “[bjecause Defendant did not violate the FDCPA, Defendant necessarily did not violate Civil Code
Plaintiff contends that defendant violated
Because defendant has violated the FDCPA for the reasons stated herein, the Court concludes that defendant has also violated
y. CONCLUSION
For the reasons stated herein, the Court, hereby GRANTS summary judgment in favor of plaintiff with regard to plaintiffs claims arising under
IT IS SO ORDERED.
Notes
. The parties appear to agree that this letter was an “initial communication.” Mot. at 2; Opp'n at 2.
. Because this is a motion for summary judgment by defendant, the Court has quoted plaintiff’s version of the messages, where available. Except as otherwise noted herein, while there are slight discrepancies in the parties' versions of the messages, the parties do not appear to dispute the essential content of the messages.
.Defendant believes that its versions of the messages, which address plaintiff as "Noush-in,” are accurate based on plaintiff’s complaint, defendant’s pre-approved standardized messages, and the voice recordings from plaintiff’s answering machine. McCusker Deck 1111; Def.’s Statement ¶¶ 5-7, 13. However, plaintiff provides a recording and transcript of five of the messages, all of which address plaintiff as "Ashraf,” plaintiff’s previous name. Pl.’s Exs. A, B; Plaintiff's Statement of Genuine Issues ("Pl.'s Statement”) ¶ 2.
. The parties dispute whether the message said "file” or "trial." PL’s Statement ¶ 2; Def.'s Statement ¶¶ 7, 14.
. Defendant contends the following:
On December 18, 2003 Plaintiff called MRS (See Declaration of Daniel J. McCusker ¶ 6). The Plaintiff spoke with a collector named Larry Izzi (Lawrence Rock).(See, Declaration of Daniel J. McCusker ¶ 6). The Plaintiff claimed not to owe anything and wanted an opportunity to go over her records. (See, Declaration of Daniel J. McCusker 116). Mr. Izzi asked that the Plaintiff call her back within the next two hours, Plaintiff said she would try. (See, Declaration of Daniel J. McCusker ¶ 6). Plaintiff never called back. (See, Declaration of Daniel J. McCusker ¶ 6).
Mot. at 3-4; PL's Statement ¶ 8.
.Plaintiff does not allege the facts pertaining to the December 29, 2003 message in her complaint.
. Neither party disputes that defendant is a debt collector subject to both the FDCPA and the Rosenthal Act.
. In
Jeter,
the Eleventh Circuit held that while the "least sophisticated consumer” standard did not apply directly to
.
Except as provided in Section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a postjudgment judicial remedy, a debt collector may not communicate in connection with the collection of any debt, with any person other than the consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.
. The court ultimately denied summary judgment, leaving the question of whether defendant violated
. The Court also finds Joseph II persuasive in holding that compliance with these identification statutes does not run afoul of statutes prohibiting debt collectors from communicating with third parties.
.Plaintiff argues that defendant's Offer of Judgment is an attempt to circumvent the Court’s tentative order permitting further briefing. See "Reply” to Defendant's Position Regarding the Court’s January 14, 2005 Tentative Minute Report Regarding Defendant's Motion for Summary Judgment at 1-2. Defendant disputes that the Offer of Judgment was an attempt to circumvent the Court's order. See Defendants' Response at 1-2.
. In addition to applying to
. In deciding questions under other sections of the FDCPA, the Ninth Circuit has held that whether language in a collection letter violates the FDCPA is a question of law.
Terran v. Kaplan,
. Plaintiff argues that the dispute over whether the December 18, 2003 message used the word "file” or "trial” is relevant because the use of the word “trial” implies legal action or that the caller is an attorney, especially under the "least sophisticated debtor” standard. Opp’n at 16.
. Plaintiff also contends that defendant has violated
. Plaintiff contends that Congress’ inclusion of both “initial communications” and "subsequent communications” demonstrates that disclosure is required in all types of messages. Opp'n at 4. However, the Ninth Circuit has held that, where the debtor already knows the identity of the debt collector, follow-up notices from the debt collector which demand payment as earlier requested do not require compliance with
. Defendant appears to concede that if its messages are considered "communications,” it was obligated to comply with
. As already discussed herein, in light of the fact that defendant has declined to submit further argument on this matter, the Court finds that it is appropriate to grant summary judgment.
.
No debt collector shall collect or attempt to collect a consumer debt by means of the following practices:
(a) Any communication with the debtor other than in the name either of the debt collector or the person on whose behalf the debt collector is acting....
. Use of aliases without further disclosure that the caller is a debt collector constitutes a violation of both the federal and California statutes. Ahart §§ 2:78, 2:191.
. As already discussed herein, in light of the fact that defendant has declined to submit further argument on this matter, the Court finds that it is appropriate to grant summary judgment.
.
(A) any officer or employee of a creditor while, in the name of the creditor, collecting debts for such creditor;
(B) any person while acting as a debt collector for another person, both of whom are related by common ownership or affiliated by corporate control, if the person acting as a debt collector does so only for persons to whom it is so related or affiliated and if the principal business of such person is not the collection of debts....
.As already discussed herein, in light of the fact that defendant has declined to submit further argument on this matter, the Court finds that it is appropriate to grant summary judgment.