Wyo. Code R. 056-0001-7
Optometry, Board of Examiners in
Chapter 7: Handling of Complaints against Licensees
Effective Date: 12/13/1994 to 06/10/1996
Rule Type: Superceded Rules & Regulations
Reference Number: 056.0001.7.12131994
(a) The Board will receive and process each complaint made against any licensee or unlicensed individual or entity, which complaint alleges certain acts or practices which may constitute violations of this Act.
(i) Any member of the public or the profession, or any federal, state, or local official may make and file a complaint with the Board.
(b) Complaints may be based upon personal knowledge, or upon information and belief, reciting information received from other sources.
(c) All complaints shall state the basis for the complaint, shall be made in writing and shall fully identify the complainant by name and address.
(d) Each complaint received shall be acknowledged in writing. The complainant shall be notified of the ultimate disposition of the complaint.
(a) The Board shall consider the complaint to determine if further investigation of the matter is warranted. If further investigation is deemed necessary, the Board shall assign an investigation committee comprised of one or two Board members or other individuals and a representative from the Attorney General's Office.
(b) Upon completion of the investigation, the committee may:
(i) Prepare and file a formal complaint and notice of hearing with the Board, setting the matter for a contested case hearing;
(ii) Recommend to the Board that a letter of warning be issued to the Licensee; or
(iii) Recommend to the Board that the complaint be dismissed.
(c) The Board may resolve a complaint at any time without a hearing by:
(i) Sending a written letter of warning to the Licensee;
(ii) Accepting a voluntary surrender of a license;
(iii) Accepting conditional terms for settlement;
(iv) Dispensing with it in an informal manner; or
(v) Dismissal.