Wyoming Gaming Commission

Online Sports Wagering

Chapter 8: Responsible Gaming and Advertising

Effective Date: 10/05/2021 to 07/17/2024

Rule Type: Superceded Rules & Regulations

Reference Number: 038.0002.8.10052021

Chapter 8

Responsible Gaming and Advertising

Section 1. Responsible Gaming Plan. Applicants for a sports wagering operator permit shall submit a Responsible Gaming Plan to the Commission at the time of first application, within ten (10) business days of any changes to the plan, and at permit renewal. The plan must be approved by the Commission prior to commencing operations in Wyoming. The plan shall include, at a minimum, the following:

1. (a) The goals of the plan, procedures and deadlines for implementation of the plan;
2. (b) The identification of the individual(s) who will be responsible for the implementation and maintenance of the plan;
3. (c) The applicant's plan for creating and disseminating promotional material to educate patrons about compulsive and problem gambling and to inform them about treatment services available to compulsive and problem gamblers and their families. The applicant shall provide examples of the materials to be used as part of its plan and a description of how the material will be disseminated;
4. (d) Details of the applicant's plan for responsible gaming training for its employees;
5. (e) The duties and responsibilities of the key employees and gaming employees designated to implement or participate in the plan;
6. (f) Procedures to prevent underage gambling; and
7. (g) Other policies and procedures as determined by the Commission to prevent problem gambling and encourage responsible gambling.

Section 2. Self-Exclusion Program.

1. (a) The Self-Exclusion Program is established for the purpose of allowing persons who wish to refrain from sports wagering and other types of gambling offered by the Commission, to notify the Commission that they will accept responsibility for refraining from engaging in sports wagering and other gambling activities offered by the Commission and its Permittees. Each person seeking placement in the Self-Exclusion Program acknowledges that it is his or her responsibility to refrain from engaging in sports wagering and other gambling activities under the jurisdiction of the Commission.
2. (b) An individual may request to have their name placed on the Self-Exclusion List by completing the application.
3. (c) Upon the filing of an application for placement in the Self-Exclusion Program, the Commission may file a Notice of Placement in the Self-Exclusion Program and such application and notice may be disclosed to sports wagering permittees and their agents and employees, as

approved by the Commission.

Section 3. Involuntary Exclusion List. The Commission shall maintain an Involuntary Exclusion List that consists of the names of people who the director determines meet anyone of the following criteria:

1. (a) Any person whose presence in a gaming facility would be inimical to sports wagering in the State of Wyoming, including the following:
2. (i) Any person who cheats;
3. (ii) Any person who poses a threat to the safety of the patrons or employees;
4. (iii) Persons who pose a threat to themselves;
5. (iv) Persons with a documented history of conduct involving the disruption of a facility or website conducting activities under the jurisdiction of the Commission;
6. (v) Persons included on another jurisdiction's exclusion list;
7. (vi) Persons subject to a Court order excluding those persons from a facility or website conducting activities under the jurisdiction of the Commission;
8. (vii) Any felon or person who has been convicted of any crime gambling or offense involving gambling and whose presence in a facility under the jurisdiction of the Commission or whose participation in activities under the jurisdiction of the Commission would be harmful to or negatively affect the reputation of the State of Wyoming; or
9. (viii) Any person who enhances a risk of unfair or illegal practices in the conduct of activities under the jurisdiction of the Commission.
10. (a) The director's determination of the basis for placing a person on the involuntary exclusion list may be based upon any of the following:
11. (i) The nature and notoriety of the person to be excluded from all wagering and gaming activities under the jurisdiction of the Commission;
12. (ii) The history and nature of the involvement of the person's wagering, gaming, or gambling activity in Wyoming or any other jurisdiction;
13. (iii) The nature and frequency of any contacts or associations of the person with any permittee; or
14. (iv) Any other factor reasonably related to the maintenance of public confidence in the regulatory process or the integrity of sports wagering in the State of Wyoming.

(b) The Involuntary Exclusion List shall contain the following information, if known, for each excluded person:

1. (i) The full name and all known aliases and the date of birth;
2. (ii) A physical description or photograph, if available;
3. (iii) The date the person's name was placed on the Involuntary Exclusion List;
4. (iv) Social Security Number, if available;
5. (v) The person's occupation and current home and business addresses; and
6. (vi) Any other relevant information as deemed necessary by the Commission.

(c) The Commission shall distribute the Involuntary Exclusion List to permittees involved in the operation of wagering, gaming or gambling under the jurisdiction of the Commission.

(d) The Commission shall attempt to provide notice to any person who is placed on the Involuntary Exclusion List.

(e) Each excluded person who has been listed on the Involuntary Exclusion List and wishes to contest being placed on the Involuntary Exclusion List may request an administrative hearing.

Section 4. Sports Wagering Operator or Sports Wagering Vendor Responsibilities.

(a) The sports wagering operator or sports wagering vendor shall receive the Self-Exclusion List and Involuntary Exclusion List from the Commission.

(b) The Self-Exclusion List and Involuntary Exclusion List may only be accessed by individuals authorized in accordance with the internal controls.

(c) Except as authorized or required by these rules, the Self-Exclusion List and Involuntary Exclusion List shall be kept confidential and the sports wagering operator or sports wagering vendor shall not disclose the names included on these lists.

(d) The Self-Exclusion List and Involuntary Exclusion List shall not be publicly disclosed by the sports wagering operator, sports wagering vendor, employee, affiliate or other person authorized to access the lists. However, the sports wagering operator or sports wagering vendor may share the lists with other designated permittees in the State of Wyoming or its affiliates in other jurisdictions for the purpose of assisting in the proper administration of responsible play programs.

(e) The sports wagering operator or sports wagering vendor shall establish procedures to add the names from the Self-Exclusion List and Involuntary Exclusion List into their internal list to exclude from sports wagering. If the sports wagering operator or sports wagering vendor utilizes an internal management system to track individuals on the Self-Exclusion List and Involuntary Exclusion List, they shall update that system at least every seventy-two (72) hours with names of individuals being added or removed from the Self-Exclusion List and Involuntary Exclusion List.

(f) The sports wagering operator or sports wagering vendor shall establish procedures that are designed, to the greatest extent practicable, to:

(i) Prevent an individual on the Self-Exclusion List or Involuntary Exclusion List from opening a new sports wagering account;

(ii) Identify and suspend any sports wagering accounts of an individual on the Self-Exclusion List or Involuntary Exclusion List;

(iii) Promptly notify the Commission, or its designee, if an individual on the Self-Exclusion List or Involuntary Exclusion List attempts to place or is discovered to have placed or attempted to place a wager;

(iv) In cooperation with the Commission, and where reasonably possible, determine the amount wagered and lost by an individual identified to be on the Self-Exclusion List or Involuntary Exclusion List. The monetary value of the losses shall be paid to the Commission within forty-five (45) days;

(v) Deny an individual identified to be on the Self-Exclusion List or Involuntary Exclusion List from any winnings derived from wagering while on the Self-Exclusion List or Involuntary Exclusion List. The monetary value of the withheld winnings shall be paid to the Commission within forty-five (45) days;

(vi) Refund any remaining balance to an individual on the Self-Exclusion List or Involuntary Exclusion List provided that the sports wagering operator or sports wagering vendor acknowledges that the funds have cleared; and

(vii) Ensure that individuals on the Self-Exclusion List or Involuntary Exclusion List do not receive, either from the sports wagering operator, sports wagering vendor or any agent thereof, targeted mailings, telemarketing promotions, player club materials, or other targeted promotional materials relating to sports wagering.

Section 5. Advertising. The Commission shall prohibit sports wagering advertising that it determines to be deceptive to the public. The Commission shall also require that every form of advertising contain a statement that minors are not allowed to open or have access to sports wagering accounts as well as information about available programs to prevent, treat, or monitor compulsive or problem gambling, and procedures for self-exclusion.