1. (1)

   1. (a) A person that sells a hearing instrument to a consumer shall provide a written receipt or a written contract to the consumer.
   2. (b) The written receipt or the written contract shall provide the consumer with a 30-day right to cancel the purchase if the hearing instrument does not function adequately for the consumer.
   3. (c) A person that sells a hearing instrument shall provide a refund to the consumer if the consumer returns the hearing instrument to the person in the same condition as when purchased, excluding ordinary wear and tear within the 30-day right to cancel described in Subsection (1)(b).
   4. (d) The written receipt or the written contract shall notify the consumer of the 30-day right to cancel in at least 12 point font.

   5. (e) The 30-day right to cancel period shall commence from the later of the day on which:

      1. (i) the hearing instrument is originally delivered to the consumer;
      2. (ii) the written receipt is dated; or
      3. (iii) the contract is delivered to the consumer.
   6. (f) The 30-day period is paused while the hearing instrument specialist possesses or controls the hearing instrument after the hearing instrument's original delivery.

2. (2)

   1. (a) Upon exercise of the right to cancel a hearing instrument purchase, the hearing instrument specialist may collect from the purchaser a cancellation fee of up to 15% of all fees charged to the consumer, including testing, fitting, counseling, and the purchase price of the hearing instrument.
   2. (b) The written receipt or the written contract provided to the consumer shall state the exact amount of the cancellation fee.

Amended by Chapter 140, 2026 General Session