7 Tex. Admin. Code § 93.301
Except as provided otherwise by this chapter, the preliminary decision of the commissioner becomes final 20 days from the date of service, unless prior thereto, an applicant or protestant files with the commissioner a written request for hearing. The commissioner may, at the commissioner's sole discretion, refer any matter to SOAH for hearing prior to entering a preliminary decision when a hearing is requested by a party, whether or not it has been referred to ADR.
Source Note:The provisions of this §93.301 adopted to be effective August 10, 1999, 24 TexReg 6027.