§ 343.380

37 Tex. Admin. Code § 343.380

Grievance Officer

Effective Jan 1, 201034 TexReg 7095Source Note: The provisions of this §343.380 adopted to be effective January 1, 2010, 34 TexReg 7095.Texas Secretary of State

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The duties of a grievance officer shall include:

(1) the maintenance of a current grievance log;
(2) the collection of grievances;
(3) responding to the resident after receiving the grievance;
(4) providing a written resolution to the resident; and
(5) forwarding all appeals to the administrative staff responsible for determining appeals.

Source Note:The provisions of this §343.380 adopted to be effective January 1, 2010, 34 TexReg 7095.