1. (a) The department shall review the application request card and shall make a preliminary determination as to whether the individual is eligible to receive a handgun license.
2. (b) If an individual is not disqualified to receive a handgun license, then the department shall forward the appropriate application materials to the individual.
3. (c) Notice of disqualification and preliminary denial. In the event that the preliminary review indicates that an individual is disqualified or ineligible to obtain a handgun license, then the department shall send written notice to that individual. The notice shall state that preliminary review indicates that the individual is not eligible to receive a handgun license and shall state the reason for the disqualification.
4. (d) Informal resolution. An individual who receives notice of disqualification shall be given an opportunity to confer, either in person or by telephone, with a representative of the department on an informal basis concerning the grounds for disqualification. If the applicant contests the validity of a warrant or criminal history record, then the applicant may submit the applicant's fingerprints to the department through a law enforcement agency. The department may verify criminal records by conducting a comparison of the applicant's fingerprints against those of the person identified in judgment or other source document. If fingerprints are not available from the source document, then the applicant may submit other documents or proof of innocence to the department for its review. The informal resolution procedure in this subsection is separate from and in addition to other remedies provided by law.

Source Note:The provisions of this §6.13 adopted to be effective January 8, 1996, 20 TexReg 11128.