1. (a) A person whose application for a certification of registration is denied, whose certificate of registration is suspended or revoked, or who is reprimanded is entitled to a hearing before the department, governed by Chapter 29 of this title (relating to Practice and Procedure) and Texas Government Code, Chapter 2001, if the person submits to the department a written request for the hearing in compliance with subsection (b) of this section.
2. (b) A written request for a hearing must be submitted by mail, facsimile, or e-mail, to the department within 20 calendar days after receipt of notice of denial, suspension, revocation, or reprimand. If a written request for a hearing is not made within 20 calendar days of the date notice was received, the person has waived their right to a hearing under this section.
3. (c) An informal hearing will be scheduled and conducted by the manager of the program or the manager's designee in the manner prescribed by the department on the program's website.
4. (d) After the conclusion of the informal hearing, the hearing officer will issue a written statement of findings to the person at the person's address on file.
5. (e) Within 20 calendar days of the date the statement of findings was received, the person may request an administrative hearing before the State Office of Administrative Hearings (SOAH).

Source Note:The provisions of this §36.17 adopted to be effective November 11, 2010, 35 TexReg 9923.