1. (a) The child's record must include:

   1. (1) whether the parent has declined recommended services;
   2. (2) the need for, and occurrences of, coordination with other service coordinators or case managers; and
   3. (3) whether case management goals have been achieved.

2. (b) Documentation of each case management contact must include:

   1. (1) name of the child;
   2. (2) name of the ECI program;
   3. (3) name and credential of the assigned service coordinator;
   4. (4) date, start time, and duration of the contact;
   5. (5) physical location of the service coordinator at the time of contact (e.g., office, child's home, hospital, daycare);
   6. (6) method of service (face-to-face or telephone);
   7. (7) with whom the contact was made (e.g., parent, routine caregiver, physician);
   8. (8) a description of the case management activity performed as described in §350.405 of this subchapter (relating to Case Management Services);
   9. (9) course of action to respond to identified needs;
   10. (10) any relevant information provided by the family, or other individual or entity; and
   11. (11) service coordinator's signature.

Source Note:The provisions of this §350.415 adopted to be effective June 30, 2019, 44 TexReg 3280; transferred effective March 1, 2021, as published in the Texas Register February 5, 2021, 46 TexReg 941; amended to be effective March 17, 2022, 47 TexReg 1277; amended to be effective February 13, 2025, 50 TexReg 772.