1. (a) Methods of Notification. Pursuant to the Act, §206.153, for the purpose of directing complaints to the board, the board and its licensees shall provide notification to the public of the name, mailing address, and telephone number, both regular and toll free, for filing complaints by one or more of the following methods:

   1. (1) displaying in a prominent location at their place or places of business, signs in English and Spanish of no less than 8 and 1/2 inches by 11 inches in size with the board-approved notification statement printed alone and in its entirety in black on a white background in type no smaller than standard 24-point Times Roman print with no alterations, deletions, or additions to the language of the board-approved statement;
   2. (2) placing the board-approved notification statement printed in English and Spanish in black type no smaller than standard 10-point, 12-pitch typewriter print on each bill for services with no alterations, deletions, or additions to the language of the board-approved statement; or
   3. (3) placing the board-approved notification statement printed in English and Spanish in black type no smaller than standard 10-point, 12-pitch typewriter print on each registration form, application, or written contract for services with no alterations, deletions, or additions to the language of the board-approved statement.
2. (b) Approved English Notification Statement. The following notification statement in English is approved by the board for purposes of these rules and the Act, §206.153 and is a sample of the type print referenced in subsection (a) of this section.
   Attached Graphic
   
3. (c) Approved Spanish Notification Statement. The following notification statement in Spanish is approved by the board for purposes of these rules and the Act, §206.153, and is a sample of the type print referenced in subsection (a) of this section.
   Attached Graphic
   

Source Note:The provisions of this §184.19 adopted to be effective September 19, 2002, 27 TexReg 8771.