- (a) The board shall initiate or receive and investigate a complaint against a license holder or other person who may have violated the Act or board rules.
- (b) The board shall maintain the confidentiality of the complaint from receipt through the investigation of the complaint. The complaint information will no longer be confidential after formal charges are filed or after the investigation is closed.
- (c) The provisions of the Act and the provisions of the Administrative Procedure Act , Chapter 2001, Texas Government Code, shall apply to the conduct of all investigations and administrative actions in the board's processing of a complaint. In addition, the board may promulgate other procedural rules consistent with the Act or Chapter 2001, Texas Government Code.
Source Note:The provisions of this §139.11 adopted to be effective May 20, 2004, 29 TexReg 4882.