- (a) The Enforcement Division of the State Board of Dental Examiners, under supervision of the Director of Enforcement, shall have primary responsibility for the receipt, processing, and assignment of complaints filed by patients and/or other members of the general public or dental profession against Texas dentists and dental hygienists and/or dental laboratory registrants. All complaints shall be processed, coordinated, and investigated with the coordination of the Board Secretary or his/her designee. All complaints and investigations shall follow the prescribed and mandated procedures as detailed in Section 1, Article 4548h-Complaints: Refusing, Revoking, Canceling and Suspending Licenses, of the Dental Practice Act.
- (b) In order to insure that all complaints received are accounted for and follow the prescribed protocols, a complaint/investigative procedure shall be established and utilized.
Source Note:The provisions of this §107.100 adopted to be effective April 19, 1996, 21 TexReg 3181.