1. (a) Using a process acceptable to the Commission, each license holder shall provide a mailing address, business address, business phone number, and email address used for business to the Commission and shall report all subsequent changes not later than the 10th day after the date of a change of any of the listed contact information. If a license holder fails to update the contact information, the last known contact information provided to the Commission is the license holder's contact information.
2. (b) The Commission shall send a notice or correspondence to an active broker or an inactive license holder to the mailing or email address of the broker or license holder as shown in the Commission's records. The Commission shall send a notice or correspondence to an active sales agent to the mailing or email address of the sales agent's sponsoring broker as shown in the Commission's records.
3. (c) An associated broker shall provide to the Commission the name of the broker the associated broker is associated with and must report all subsequent changes no later than the 10th day after the date of the change.

Source Note:The provisions of this §535.21 adopted to be effective January 1, 2015, 39 TexReg 9669; amended to be effective January 1, 2016, 40 TexReg 8221; amended to be effective January 1, 2026, 50 TexReg 7569.