1. (a) Complaints alleging violations of the Act or Board rules should be in writing and accompanied by sufficient information or factual evidence to establish probable cause. Complaints shall be submitted on forms provided by the Board or in a written form that will provide the same information as the official form. Complaints must be notarized. Information to be provided includes:

   1. (1) name of the alleged violator;
   2. (2) description of the alleged violation;
   3. (3) supporting information and factual evidence;
   4. (4) names, addresses and phone numbers of witnesses; and
   5. (5) probable source of other pertinent information.

2. (b) Upon determination that a violation of the Act or Board rules has occurred, the Board may take one or more of the following actions:

   1. (1) enter into an agreement of voluntary compliance; or
   2. (2) file an injunctive suit to obtain compliance; or
   3. (3) file a criminal complaint with the appropriate prosecuting authority as provided by the Act, §9.

Source Note:The provisions of this §3.192 adopted to be effective September 19, 1996, 21 TexReg 8675.