1. (a) General.

   1. (1) The Commission may approve and award continuing education credit or new employees' training credit for courses offered by an outside instructor provided the outside instructor complies with the requirements of this section.
   2. (2) LP-gas companies may offer courses to their own personnel and to other companies' personnel provided that the LP-gas company and the outside instructor comply with the requirements of this section.
   3. (3) All curriculum and course materials submitted for Commission review by an outside instructor applicant shall be printed or typewritten, organized, and easily readable, and shall remain confidential within the limits of Tex. Gov't Code, Chapter 552 (Public Information Act).
   4. (4) Copies of the Commission's curricula and materials are available from the Commission at a reasonable cost.

2. (b) Application process. Outside instructor applicants shall submit the following to the Commission:

   1. (1) a non-refundable $300 registration fee for each outside instructor;
   2. (2) a copy of the applicant's Category E current certification card;

   3. (3) for each course the outside instructor applicant intends to teach:

      1. (A) the curriculum for and a description of the course;
      2. (B) the course materials and related supporting information or a statement that the instructor will use the Commission's course materials;
      3. (C) a statement specifying whether the outside instructor seeks approval to certify any AFT described in §9.52 of this title (relating to training and continuing education courses);

   4. (4) proof that the outside instructor applicant has experience, during at least three of the four years prior to the date of filing the application, in both:

      1. (A) conducting LP-gas training or continuing education courses and
      2. (B) performing or supervising LP-gas activities; and
   5. (5) any other information required by this section.
3. (c) Curriculum standards. The curriculum for each course that an outside instructor applicant intends to teach shall include, where applicable, information that is at least the equivalent of the Commission's course or courses on the same topic or topics, and shall include all applicable current LP-gas regulations for Texas. Courses not offered by the Commission may be approved if the courses are equal or greater in overall quality to other approved courses.
4. (d) Commission review. The Commission shall review the application for approval as an outside instructor and, within 14 business days of the filing of the application, shall notify the applicant in writing that the application is approved, denied, or incomplete. If an application is incomplete, the Commission's notice of deficiency shall identify the necessary additional information, including any deficiencies in course materials. The outside instructor applicant shall file the necessary additional information within 30 calendar days of the date of the Commission's notice of deficiency. The outside instructor applicant's failure to file the necessary additional information within the prescribed time period may result in the dismissal of the outside instructor's application and the necessity of the outside instructor applicant again paying the non-refundable $300 registration fee for each subsequent filing of an application.
5. (e) Additional requirements for approval. Outside instructor applicants whose applications are approved in writing by the Commission shall attend the Commission's Train-the-Trainer Course, the fee for which is included in the $300 registration fee. The Train-the-Trainer Course shall include classroom instruction and the subject-matter examinations for each course for which the applicant seeks approval to conduct. An outside instructor applicant shall pass the subject-matter examination for each course with a score of at least 85 percent and shall attend the subject-matter courses for which the applicant seeks approval to conduct.
6. (f) Notification of approval. Within 10 business days of the outside instructor applicant's completion of the requirements of this section, the Commission shall notify the applicant in writing that the applicant is approved as an outside instructor and the outside instructor may then begin offering the courses for which the Commission approved the outside instructor.
7. (g) Term of approval. Commission approval of an outside instructor remains valid for three years unless the Commission revokes the approval pursuant to subsection (l) of this section.
8. (h) Renewal of approval. To continue offering Commission-approved LP-gas courses, an outside instructor shall renew his or her Commission approval every three years by paying a $150 renewal fee to the Commission. An outside instructor who is renewing his or her approval shall not be required to attend the Train-the-Trainer Course again, provided that the outside instructor has conducted at least one Commission-approved LP-gas course within the 12 months immediately prior to the month in which a renewal would become effective.
9. (i) Revision of course materials. An outside instructor who substantively revises any course materials previously approved by the Commission shall submit the revisions in writing, along with a $100 review fee to the Commission, and shall not use the materials in a course until the outside instructor has received written Commission approval. The Commission shall review the revised course materials and, within 14 business days, shall notify the outside instructor in writing that the revised course materials are approved or not approved. If the revised course materials are not approved, the Commission's notice shall identify the portion or portions that are not approved and/or shall describe any deficiencies in the revised course materials. The outside instructor shall file any necessary additional information within 30 calendar days of the date of the Commission's notice of disapproval. The outside instructor's failure to file the necessary additional information within the prescribed time period may result in the dismissal of the outside instructor's request for approval of revised course materials and the necessity of again paying the $100 review fee for each subsequent filing of revised course materials.

10. (j) Continuing requirements. Outside instructors shall:

    1. (1) maintain their Category E certificate in continuous good standing. Any interruption of the required Category E certification may result in the Commission revoking the outside instructor's approval;
    2. (2) adhere to professional standards of conduct in course presentations; and
    3. (3) report to the Commission within three business days of the conclusion of a course the names, social security numbers, and any other information required by the Commission, of the persons completing the course. The report shall be made by electronic mail (e-mail) in an electronic format provided by the Commission. The outside instructor shall ensure that the Commission receives the report by securing written acknowledgment of its receipt by the Commission. This acknowledgement may be by return electronic mail (e-mail).
11. (k) Disclaimer. Outside instructors are responsible for every aspect of the courses they teach, including the location, schedule, date, time, duration, price, content, material, demeanor and conduct of the outside instructor, and reporting of attendance information. The Commission shall not monitor or supervise the actual course presentations by outside instructors. The Commission is not obligated to gather, maintain, or distribute information about outside instructors' course offerings, other than the names, telephone numbers, and addresses of approved outside instructors and the date on which an outside instructor's approval would expire, absent renewal. The Commission may refuse to issue or renew a certificate for an individual who presents for Commission credit an unapproved course; a course taught by an unapproved outside instructor; or a course taught using unapproved, incomplete, or incorrect materials.

12. (l) Complaints.

    1. (1) Complaints regarding outside instructors shall be made to the Commission in writing by electronic mail (e-mail), facsimile transmission (fax), or U. S. Postal Service; shall include the printed name, address, telephone number, and, if filed by fax or U.S. Postal Service, the signature of the person complaining; shall state the outside instructor's name, the date, location, and title of the course; and shall set forth the facts that the complainant alleges demonstrate that the outside instructor:

       1. (A) failed to meet or maintain Commission requirements for outside instructor approval;
       2. (B) failed to deliver a course as approved, including failure to follow the approved curriculum, to use the approved course materials, or to deliver the requisite numbers of hours of instruction; or
       3. (C) engaged in other conduct, including the use of language, that created an atmosphere not conducive to learning. Such conduct includes but is not limited to demeaning, derogating, or stereotyping women or men, disabled persons, members of any political, religious, racial, or ethnic group, or a particular individual, organization, or product.
    2. (2) Upon receipt of a complaint and at its discretion, the Commission may gather any additional information necessary or appropriate to making a full and complete analysis of the complaint. The Commission shall deliver a written copy of the analysis and any findings by certified mail to the outside instructor who is the subject of the complaint. The outside instructor may file a written response within 20 calendar days from the date the findings are postmarked.
    3. (3) If the Commission determines that an outside instructor has engaged in conduct prohibited by this section, the Commission may prepare a report that states the facts on which the determination is based and the recommendation as to the action the Commission intends to take. The Commission may issue a written warning to the outside instructor; decline to approve or renew the outside instructor's approval; or revoke the outside instructor's approval.
    4. (4) The Commission shall mail a copy of the report and recommendation to the outside instructor by certified mail and shall include a statement that the outside instructor has a right to a hearing on the determination contained in the report.
    5. (5) Within 20 calendar days after the date the notice is postmarked, the outside instructor shall file a written response either accepting the determination and recommended action or requesting a hearing on the determination.
    6. (6) If the outside instructor accepts the determination, he or she shall notify the Commission in writing of the acceptance, and the Commission shall take the action indicated in the report.
    7. (7) If an outside instructor requests a hearing or fails to respond timely to the notice given under paragraph (5) of this subsection, the director shall refer the matter to the Office of General Counsel for the setting of a hearing. The Office of General Counsel shall assign an examiner to conduct a hearing, which shall be conducted under the Commission's General Rules of Practice and Procedure, Chapter 1 of this title (relating to Practice and Procedure).
    8. (8) Following hearing, the Commission may enter an order finding that the outside instructor has violated Commission rules or that no violation has occurred; and may make any other finding based on the evidence in the record.
    9. (9) If the outside instructor does not comply with the order of the Commission, and if the enforcement of the Commission's order is not stayed, then the Office of General Counsel may refer the matter to the attorney general for enforcement of the Commission's order.

Source Note:The provisions of this §9.54 adopted to be effective May 28, 2001, 26 TexReg 3742.