1. (a) An insurance company may choose to check the name of an individual insurance claimant to see if there are outstanding child support obligations by accessing the CSLN database of child support obligors.

2. (b) To register for access to this database, a company must:

   1. (1) go to the Office of the Attorney General's child support lien web page at http://www.childsupportliens.com/TX/;
   2. (2) click on the ARegister@ label in the left margin and complete and electronically submit the registration form; and
   3. (3) print, sign and fax to CSLN at 888-430-6907 a copy of the confidentiality statement.
3. (c) Once the insurance company registration information has been reviewed and the signed confidentiality statement has been received, secure access to the database of child support obligors will be approved. The company will be notified via e-mail of access approval. This notice will include the user ID that has been assigned, the web site address, and basic instructions.
4. (d) Insurance companies are encouraged to query the CSLN database of child support obligors as early as possible in the claims process, but not later than 30 days before a claim settlement, if possible.

5. (e) The insurance company receives immediate notification of the status of the match.

   1. (1) If there is no match, the insurance company is informed.
   2. (2) If there is a positive match, the insurance company is informed and provided the basic match data.
   3. (3) If there are multiple possible matches within one state, the insurance company is asked to call CSLN to identify the correct obligor.
   4. (4) If there are multiple possible matches within more than one state, the insurance company is notified that CSLN will work with the insurance company and the affected states to determine the appropriate course of action.
6. (f) When an interactive match occurs, CSLN notifies the State child support enforcement agency of a match. The State child support agency will send a notice of child support lien (or, in the case of a worker's compensation claim, a wage withholding instrument) to the company.

Source Note:The provisions of this §55.604 adopted to be effective June 10, 2003, 28 TexReg 4409.