For any motor vehicle operator providing or seeking to provide MTP services through the regional contracted broker, the regional contracted broker must:

1. (1) verify that the motor vehicle operator has a valid driver's license. A motor vehicle operator without a valid driver's license may not provide transportation services under the MTP;
2. (2) check the driving record information of the motor vehicle operator that is maintained by the Department of Public Safety (DPS) under Chapter 521, Subchapter C, Transportation Code. A motor vehicle operator who does not meet driving history requirements as specified in the contract between the Health and Human Services Commission (HHSC) and the regional contracted broker may not provide transportation services under the MTP;
3. (3) check the public criminal record information of the motor vehicle operator that is maintained by DPS and made available to the public through the DPS website. A motor vehicle operator who does not meet criminal history requirements as specified in the contract between HHSC and the regional contracted broker may not provide transportation services under the MTP; and

4. (4) require all motor vehicle operators to receive training on the following topics:

   1. (A) passenger safety (training to occur at least annually);
   2. (B) passenger assistance (training to occur at least annually);
   3. (C) assistive devices, including wheelchair lifts, tie-down equipment, and child safety seats (training to occur at least annually);
   4. (D) non-discrimination, sensitivity, and diversity;
   5. (E) customer service;
   6. (F) defensive driving techniques (training to occur at least every two years);
   7. (G) prohibited behavior by motor vehicle operators, including use of offensive language, use of tobacco, alcohol or drugs, and sexual harassment; and
   8. (H) any other additional training HHSC determines to be necessary.

Source Note:The provisions of this §380.502 adopted to be effective August 6, 2013, 38 TexReg 4888.