1. (a) Retailers who delay telephone verification or obtain preliminary telephone verification must:

   1. (1) complete the manual voucher properly and legibly;
   2. (2) include the telephone authorization number;
   3. (3) ensure that the voucher is signed by the client and initialed by the sales clerk; and
   4. (4) submit the voucher to the retailer management EBT contractor within 15 calendar days from the date of purchase.

2. (b) The retailer management EBT contractor must:

   1. (1) process vouchers within three banking business days of receipt; or
   2. (2) if the voucher is incomplete or otherwise improperly prepared and submitted, return the voucher to the retailer for correction and/or completion within four banking business days of the date the retailer management EBT contractor received it.

Source Note:The provisions of this §372.1707 adopted to be effective March 17, 2004, 29 TexReg 2661; transferred effective April 1, 2004, as published in the Texas Register July 2, 2004, 29 TexReg 6359.