- (a) CHIP member complaints and appeals are subject to disposition consistent with the Texas Insurance Code and any applicable Texas Department of Insurance (TDI) regulations.
- (b) Any person, including those dissatisfied with the MCO's resolution of a member complaint or appeal, may report an alleged violation to TDI.
Source Note:The provisions of this §370.602 adopted to be effective March 1, 2012, 37 TexReg 1301.