1. (a) The agency must:

   1. (1) follow the notice requirements set forth in the appropriate state or federal law or regulation for the affected program;
   2. (2) give clients timely and adequate notice, as appropriate, of the right to a fair hearing;
   3. (3) explain the right of appeal;
   4. (4) explain the procedures for requesting an appeal;
   5. (5) explain the right to be represented by others, including legal counsel;
   6. (6) provide information about legal services available in the community;
   7. (7) continue benefits if required to do so by state or federal law or regulations of the affected program; and
   8. (8) not reinstate or continue SNAP benefits if a client requests a fair hearing after the date his certification period has ended.

2. (b) In Medicaid cases, except as specifically provided in federal regulations, the following apply:

   1. (1) The written notice to an individual of the individual's right to a hearing must:

      1. (A) contain an explanation of the circumstances under which Medicaid is continued if a hearing is requested; and
      2. (B) be mailed at least 10 days before the date the individual's Medicaid eligibility or service is scheduled to be terminated, suspended, or reduced, except as provided by federal rules.

   2. (2) If a hearing is requested before the date a Medicaid recipient's service, including a service that requires prior authorization, is scheduled to be terminated, suspended, or reduced, the agency may not take that proposed action before a decision is rendered after the hearing unless:

      1. (A) it is determined at the hearing that the sole issue is one of federal or state law or policy; and
      2. (B) the agency promptly informs the recipient in writing that services are to be terminated, suspended, or reduced pending the hearing decision.

Source Note:The provisions of this §357.11 adopted to be effective June 29, 2009, 34 TexReg 4292.