TMEP § 1709
An applicant or registrant may file a petition to the Director to request acceptance of a paper submission in three situations as follows:
See 37 C.F.R. §2.147.
Submission of a petition does not extend the filing deadline for any response or submission. TMEP §§1705.06, 1712.02(b)(iii).
The requirement for representation of a non-U.S. domiciled petitioner applies to petitions under §2.147. See TMEP §1705.07(a) for more information.
If the trademark electronic filing system is unavailable, users should check the "USPTO Systems Status and Availability" page on the USPTO website to see if the USPTO has issued a notice regarding an outage. See TMEP §301.01(b) for more information regarding trademark electronic filing system availability.
In the event the trademark electronic filing system is unavailable to the general public due to a widespread or lengthy USPTO system outage, the USPTO will continue its practice of issuing a notice on the "USPTO Systems Status and Availability" page, specifying temporary procedures for filing documents with the USPTO. If the USPTO website is inaccessible, the filer should call the Trademark Assistance Center at (571) 272-9250 or 800-786-9199 or email TEAS@uspto.gov for information on the temporary procedures.
If the outage falls on the date of the deadline for a submission, the requirement to file electronically will be waived, and filings submitted in accordance with such temporary procedures will be accepted without a petition or petition fee.
Documents submitted via facsimile when not expressly authorized by posted USPTO notice or at the written direction of USPTO staff will not be accorded a date of receipt. See 37 C.F.R. §2.195; see also TMEP §301.01(b) for more information regarding trademark electronic filing system availability.
Submission requirements during widespread or lengthy USPTO system outage. The submission must include a statement verified with a declaration under 37 C.F.R. §2.20 explaining the problem encountered when attempting to file via the trademark electronic filing system; proof that the trademark electronic filing system was unavailable (e.g., a screenshot of the trademark electronic filing system error message); a copy of the document the filer is attempting to submit; and any required fees. Information about the submission requirements may be found on the "Filing trademark documents when unable to file electronically " webpage.
If the document that is due requires a fee, the filer must submit the fee in accordance with the posted USPTO notice or at the written direction of USPTO staff. The amount of the fee required in such circumstances is the same as the fee for submitting the document via the trademark electronic filing system, not the fee for filing documents on paper.
If the trademark electronic filing system is unavailable due to either a limited or short-term USPTO system outage or a user’s system outage on the date of the deadline for submission of a document, a petition to the Director to accept a paper submission may be submitted. 37 C.F.R. §2.147(a). This petition option is not available to filers who attempt to use the trademark electronic filing system during a regularly scheduled system maintenance event, when it is not the day of a deadline, or when the failure to file the relevant submission through the trademark electronic filing system was because of user error.
Because filers would not have access to the petition form in the trademark electronic filing system in such circumstances, the USPTO will provide a "Petition to Director" form along with other electronic form previews in PDF and Word format on the "Submitting documents to the USPTO when unable to file electronically" webpage that may be downloaded and submitted with the other required documents.
Petition requirements. To be timely, the petition must be filed on the date of the deadline with a certificate of mailing attesting to that date. 37 C.F.R. §§2.147(a)(1)(ii), 2.197(a)(2). The filer also must submit proof with the petition that the trademark electronic filing system was unavailable on the date of the deadline. 37 C.F.R. §2.147(a)(2)(ii). In addition to proof of the trademark electronic filing system's unavailability (such as screenshots) and the paper submission to be filed, the petition must include a statement of the facts relevant to the petition supported by a declaration under 37 C.F.R. §2.20 or 28 U.S.C. §1746, the fee for the petition, and any other required fees. 37 C.F.R. §2.147(a)(2).
A petition to the Director to accept a paper submission may be filed for specific submissions with statutory deadlines if: (1) the submission was timely submitted on paper and not processed by the USPTO because it was not submitted electronically; and (2) the applicant, registrant, or petitioner is unable to timely resubmit the document electronically by the statutory deadline. 37 C.F.R. §2.147(b).
This petition option applies to the following documents with a statutory deadline under the Trademark Act:
37 C.F.R. §2.147(b)(1)-(b)(1)(vi).
For these documents, following notification from the USPTO that a paper submission was not processed for failure to electronically file, when there is no time remaining in the statutory period, the filer may submit a petition to the Director electronically after the deadline requesting acceptance of the previously filed paper submission. If the petition is granted, the paper submission will be considered timely filed.
Filers should keep copies of any papers submitted to the USPTO, including confirmation of payment submissions, to submit as proof with the petition. If a check or money order was included with the original submission, it would have been returned with the USPTO notice indicating that the submission would not be processed and would be destroyed in accordance with the relevant record-retention schedule.
Petition requirements. The petition must be filed within two months of the issue date of the notice that the paper submission was not processed by the USPTO. 37 C.F.R. §2.147(b)(2). The petition must include a statement of the facts relevant to the petition supported by a declaration under 37 C.F.R. §2.20 or 28 U.S.C. §1746, a copy of the relevant paper submission with proof that it was timely filed, proof that the required fee was submitted with the original paper submission, and the relevant paper fees for both the submission and the petition. 37 C.F.R. §2.147(b)(2)(i)-(v).
If a filer does not meet the petition requirements of 37 C.F.R. §2.147(a) or (b) for requesting acceptance of a paper submission, the filer may petition the Director based on an extraordinary situation. See 37 C.F.R. §2.147(c) (citing 37 C.F.R. §2.146(a)(5) ). In such a case, the filer would request a waiver of 37 C.F.R. §2.21(a) or §2.23(a), and include a statement and/or evidence establishing the extraordinary situation that prevented the filer from filing using the trademark electronic filing system. See 37 C.F.R. §2.146(c).
The USPTO decides these petitions on a case-by-case basis; assessing what would qualify as an extraordinary situation depends on the unique facts and evidence presented. The inability to file electronically due to USPTO regularly scheduled system maintenance generally does not qualify for relief as an extraordinary situation under 37 C.F.R. §2.146(c). See TMEP §1708 for more information.
Petition requirements. The petition must include the paper submission, a statement of the facts relevant to the petition supported by a declaration under 37 C.F.R. §2.20 or 28 U.S.C. §1746, the fee for a petition submitted on paper, and any other required fee for the relevant document submitted on paper. See 37 C.F.R. §2.146(c).