TMEP § 304.01
Applicants and registrants may use e-mail to conduct informal communications regarding a particular application or registration as an alternative to telephone communications. See TMEP §§709.04 and 709.05.
For example, an applicant may submit via e-mail:
See TMEP §304.02 regarding communications that are not acceptable via e-mail.
Attachments. The USPTO will accept legible attachments to e-mail in .jpg or .pdf format. The USPTO will not accept or open attachments in any other format.
The examining attorney must ensure that all relevant informal e-mail communications from applicants are entered into the electronic record. See TMEP §§709.04 and 709.05 for further information.