A licensee shall issue a full refund to any user that:

1. (1) Is the victim of a fraudulent virtual currency transaction involving a virtual currency kiosk operated by the licensee;
2. (2) Within ninety days after the last occurrence of fraud or of becoming aware of the fraud, informs the licensee of all fraudulent transactions at issue; and
3. (3) Within one hundred twenty days after contacting the licensee, submits to the licensee a copy of any police report or government agency report or a sworn statement detailing all known fraudulent activity. Within seventy-two hours of the user's satisfaction of all conditions in this section, the licensee must issue a full refund to the user, including all charges paid by the user in connection with the fraudulent transaction.

Source: SL 2026, ch 193 , § 7.