Local exchange service interruptions due to maintenance requirements shall be done at a time that causes minimal inconvenience to the affected customers. To the extent possible, customers shall be notified in advance by the local exchange company of interruptions due to maintenance that will last longer than ten minutes.

Source: 25 SDR 89, effective December 27, 1998; 34 SDR 67, effective September 11, 2007.

General Authority: SDCL 49-31-77 , 49-31-85.

Law Implemented: SDCL 49-31-3 , 49-31-77 , 49-31-85.