ARSD 20:10:33:08
Each telecommunications company shall employ prudent management and engineering practices so that sufficient equipment and adequate personnel are available at all times, including busy hours, to respond to network and customer service problems.
Source: 25 SDR 89, effective December 27, 1998.
General Authority: SDCL 49-31-77 , 49-31-85.
Law Implemented: SDCL 49-31-3 , 49-31-77 , 49-31-85.