- A. No person acting alone or jointly with any other person, shall establish, conduct or maintain a home nursing care provider or home care provider in Rhode Island without a license in accordance with the requirements of R.I. Gen. Laws § 23-17-4 and in conformity with this Part. Provided, however, that any person, firm, corporation or other entity which provides volunteer registered and licensed practical nurses to the public shall not be required to have a license as a health care facility.
B. A certificate of need is required as a precondition to the establishment and initial licensure of any home nursing care provider or home care provider and such other activities in accordance with Part 22 of this Subchapter, Determination of Need for New Health Care Equipment and New Institutional Health Care Services.
- 1. Any certificate of need required as a precondition to the establishment and initial licensure or any change in owner, operator, or lessee of a licensed home nursing care provider or home care provider shall require prior review by the Health Services Council and approval of the licensing agency in accordance with §§ 17.2.2(C) and (E) of this Part, as a condition precedent to the issuance, transfer, or assignment of a new license.
C. No facility shall hold itself or represent itself as a home nursing care provider or home care provider or use the term "home nursing care provider or home care provider", "home health care provider" or other similar term in its advertising, publicity or any other form of communication, unless licensed as a home nursing care provider or home care provider in accordance with the provisions of this Part.
- 1. Any person establishing, conducting, managing, or operating any home nursing care provider or home care provider without a license shall be fined not more than five thousand dollars ($5,000.00) or imprisoned not more than one (1) year or both, in the discretion of the court, for each offense.
- D. Each home nursing care provider or home care provider that maintains a branch office shall disclose to the licensing agency the location of their records (i.e., central office or branch office). At a minimum, all clinical records shall be maintained at the branch office for those patients served by the branch office.
E. Financial Interest Disclosure
1. Any health care facility licensed pursuant to R.I. Gen. Laws Chapter 23-17 which refers clients/patients to another such licensed health care facility or to a residential care/assisted living facility licensed pursuant to R.I. Gen. Laws Chapter 23-17.4, or to a certified adult day care program in which the referring entity has a financial interest shall, at the time a referral is made, disclose in writing the following information to the client/patient:
- a. That the referring entity has a financial interest in the facility or provider to which the referral is being made;
- b. That the patient/client has the option of seeking care from a different facility or provider which is also licensed and/or certified by the State to provide similar services to the patient/client.
- 2. The referring entity shall also offer the patient/client a written list prepared by the Department of all such alternative licensed and/or certified facilities or providers. Said written list may be obtained by contacting:
Rhode Island Department of Health Center for Health Facilities Regulation
(CHFR)
Capitol Hill, Room 306
Providence, RI 02908
F. Non-compliance with §§ 17.4.1(E)(1) and (2) of this Part shall constitute grounds to revoke, suspend or otherwise discipline the licensee or to deny an application for licensure by the Director, or may result in imposition of an administrative penalty in accordance with R.I. Gen. Laws Chapter 23-17.10.
17.4.2 Application for Certificate of Need or Changes in the Owner, Operator, or Lessee
A. Application for a Certificate of Need for a home nursing care provider or home care provider shall be made on forms provided by the licensing agency, and shall contain, but not be limited to. information pertinent to the statutory purpose expressed in R.I. Gen. Laws Chapter 23-15 or to the considerations enumerated in Part 22 of this Subchapter, Determination of Need for New Health Care Equipment and New Institutional Health Care Services.
- 1. Each application for Certificate of Need filed pursuant the provisions of § 17.4.2 of this Part shall be accompanied by an application fee, made payable to the General Treasurer, State of Rhode Island, in the amount specified in Part 10-05-2 of this Title, Fee Structure for Licensing, Laboratory and Administrative Services Provided by the Department of Health.
B. Application for changes in the owner, operator, or lessee of a home nursing care provider or home care provider shall be made on forms provided by the licensing agency and shall contain but not be limited to information pertinent to the statutory purpose expressed in R.I. Gen. Laws § 23-17-3 or to the considerations enumerated in § 17.4.3(G) of this Part.
- 1. Each application for changes in the owner, operator, or lessee filed pursuant the provisions of § 17.4.2 of this Part shall be accompanied by a non-returnable, non-refundable application fee, made payable to the Rhode Island General Treasurer, in Part 10-05-2 of this Title, Fee Structure for Licensing, Laboratory and Administrative Services Provided by the Department of Health.
C. Review of an application for Certificate of Need for a home nursing care provider or a home care provider shall be conducted according to the procedures and criteria set forth in Part 22 of this Subchapter, Determination of Need for New Health Care Equipment and New Institutional Health Care Services. Review of an application for changes in the owner, operator, or lessee of licensed home nursing care provider or home care provider shall be conducted according to the following procedures:
- 1. Within ten (10) working days of receipt, in acceptable form of an application for initial licensure or for a license in connection with a change in the owner, operator or lessee of an existing home nursing care provider or home care provider, the licensing agency will notify and afford the public thirty (30) days to comment, when practicable, on such application.
- 2. The decision of the licensing agency will be rendered within ninety (90) days from acceptance of the application.
- 3. The decision of the licensing agency shall be based upon the findings and recommendations of the Health Services Council unless the licensing agency shall afford written justification for variance therefrom.
- 4. All applications reviewed by the licensing agency and all written materials pertinent to licensing agency review, including minutes of all Health Services Council meetings, shall be accessible to the public upon request.
D. Except as otherwise provided in R.I. Gen. Laws Chapter 23-17, a review by the Health Services Council on an application for changes in the owner, operator, or lessee of a licensed home nursing care provider or home care provider may not be made subject to any criterion unless the criterion directly relates to the statutory purpose expressed in R.I. Gen. Laws § 23-17-3. In conducting reviews of such an application the Health Services Council shall specifically consider and it shall be the applicant’s burden of proof to demonstrate:
1. The character, commitment, competence, and standing in the community of the proposed owners, operators or directors of the home nursing care provider or home care provider, including but not limited to the following:
a. In cases where the proposed owners, operators, or directors of the health care facility currently own, operate, or direct a health care facility, or in the past five (5) years owned, operated or directed a health care facility, whether within or outside Rhode Island, the demonstrated commitment and record of that (those) person(s):
- (1) In providing safe and adequate treatment to the individuals receiving the health care facility's services;
- (2) In encouraging, promoting and effecting quality improvement in all aspects of health care facility services; and
- b. In providing appropriate access to health care facility services;
- 2. A complete disclosure of all individuals and entities comprising the applicant; and
- 3. The applicant’s proposed and demonstrated financial commitment to the health care facility.
- 4. Any other factors deemed relevant by the Health Services Council and the Director.
E. The extent to which the facility will provide or will continue, without material effect on its viability at the time of change of owner, operator, or lessee, to provide safe and adequate treatment for individuals receiving the home nursing care provider or home care provider's services, including but not limited to the following:
1. The immediate and long-term financial feasibility of the proposed financing plan;
- a. The proposed amount and sources of owner's equity to be provided by the applicant;
- b. The proposed financial plan for operating and capital expenses and income for the period immediately prior to, during and after the implementation of the change in owner, operator or lessee of the health care facility;
- c. The relative availability of funds for capital and operating needs;
- d. The applicant's demonstrated financial capability; and
- e. Any other factors deemed relevant by the Health Services Council or the Director.
F. The extent to which the facility will provide or will continue to provide safe and adequate treatment for individuals receiving the home nursing care provider or home care provider's services and the extent to which the facility will encourage quality improvement in all aspects of the operation of the health care facility, including but not limited to the following:
- 1. The credibility and demonstrated or potential effectiveness of the applicant's proposed quality assurance programs; and
- 2. Any other factors deemed relevant by the Health Services Council or the Director.
G. The extent to which the facility will provide or will continue to provide appropriate access with respect to traditionally underserved populations, including but not limited to the following:
1. In cases where the proposed owners, operators, or directors of the health care facility currently own, operate, or direct a health care facility, or in the past five (5) years owned, operated, or directed a health care facility, both within and outside of Rhode Island, the demonstrated record of that person(s) with respect to access of traditionally underserved populations to its health care facilities;
- a. The proposed immediate and long-term plans of the applicant to ensure adequate and appropriate access to the programs and health care services to be provided by the health care facility; and
- b. Any other factors deemed relevant by the Health Services Council or the Director.
H. In consideration of the proposed continuation or termination of emergency, primary care and/or other core health care services by the facility:
- 1. The effect(s) of such continuation or termination on the provision of access to safe and adequate treatment of individuals, including but not limited traditionally underserved populations.
2. And in cases where the application involves a merger, consolidation or otherwise legal affiliation of two (2) or more health care facilities, the proposed immediate and long term plans of such health care facilities with respect to the health care programs to be offered and health care services to be provided by such health care facilities as a result of the merger, consolidation or otherwise legal affiliation.
17.4.3 Application, Issuance and Renewal of License
A. Application for a license to conduct, maintain or operate a home nursing care provider or home care provider shall be made to the licensing agency upon forms provided by it, and shall contain such information as the licensing agency reasonably requires, including but not limited to, evidence of ability to comply with the provisions of R.I. Gen. Laws Chapter 23-17 and this Part.
- 1. Each application shall be accompanied by a non-returnable, non-refundable application fee, made payable to the Rhode Island General Treasurer, in the amount specified in Part 10-05-2 of this Title, Fee Structure for Licensing, Laboratory and Administrative Services Provided by the Department of Health. No additional licensure fee shall be charged when a home nursing care provider or home care provider changes location during any calendar year for which an annual license fee has already been paid for that home nursing care provider or home care provider.
- 2. Each home nursing care or home care provider that maintains a branch office shall indicate on the application the location of the central office as well as the location(s) of the branch office(s).
B. A notarized listing of names and addresses of direct and indirect owners whether individual, partnership, or corporation with percentages of ownership designated shall be provided with the application for licensure and shall be updated annually. The list shall include each owner (in whole or in part) of any mortgage, deed or trust, note or other obligation secured (in whole or in part) by the home nursing care provider or home care provider or any of the property or assets of the home nursing care provider or home care provider.
- 1. This list shall also include all officers, directors and other persons of any subsidiary corporation owning stock, if the home nursing care provider or home care provider is organized as a corporation and all partners if the home nursing care provider or home care provider is organized as a partnership.
C. Upon receipt of an application for a home nursing care provider license or a home care provider license, the licensing agency shall issue the applicable license or renewal thereof for a period of no more than one (1) year, if the applicant meets the requirements of R.I. Gen. Laws Chapter 23-17 and this Part.
- 1. Home care provider licenses are exempt from the requirements of § 17.8 of this Part.
D. The license issued, unless sooner suspended or revoked, shall expire by limitation on the thirty-first (31st) day of December following its issuance and may be renewed from year to year subject to inspection and approval by the licensing agency.
- 1. All renewal applications shall be accompanied by a non-returnable, non-refundable renewal fee, made payable to the Rhode Island General Treasurer, in the amount specified in Part 10-05-2 of this Title, Fee Structure for Licensing, Laboratory and Administrative Services Provided by the Department of Health.
- E. Each license shall be issued only for the premises and persons named in the application and shall not be transferable or assignable except with the written approval of the licensing agency. Home nursing care providers and home care providers operating under a single license may establish branch offices under that same single license and such license shall be maintained and posted in the central office.
- F. A license issued pursuant to this Part shall be the property of the State and loaned to such licensee and it shall be kept posted in a conspicuous place on the licensed premises.
- G. Subsequent to reviews conducted under §§ 17.4.2(C) and (D) of this Part, the issuance of a license by the licensing agency may be made subject to any condition, provided that no condition may be made unless it directly relates to the statutory purpose expressed in R.I. Gen. Laws § 23-17-3, or to the review criteria set forth in § 17.4.2(C) of this Part. This shall not limit the authority of the licensing agency to require correction of condition or defects which existed prior to the proposed change of owner, operator, or lessee and of which notice had been given to the facility by the licensing agency.
H. Each home nursing care provider shall meet the statewide community standard for the provision of uncompensated care, established by § 17.4.4 of this Part, as a condition of initial and continued licensure.
17.4.4 Statewide Standard for the Provision of Uncompensated Care
A. In accordance with R.I Gen. Laws § 23-17-42, the statewide community standard for uncompensated care shall be one percent (1%) of net patient revenue earned on an annual basis. Uncompensated care shall be cost adjusted by applying a ratio of costs to charges from the licensee's Medicare Cost Report. Licensees not filing Medicare Cost Reports shall submit an audited financial report or such other report as deemed acceptable to the Director.
17.4.5 Change of Ownership, Operation and/or Location
- A. When a change of ownership or operation or location of a home nursing care provider or home care provider or when discontinuation or addition of a service(s) is contemplated, the licensing agency shall be notified in writing.
- B. Sixty (60) days prior to voluntary cessation of any facility license, the Department of Health shall be notified and provided with a plan for orderly closure; notification and transfer of patients; transfer, storage, or proper disposal of medical records; and notification of the public.
C. A license shall immediately become void and shall be returned to the licensing agency when a home nursing care provider or home care provider discontinues services or when any changes in ownership occur in accordance with this Part and R.I. Gen. Laws § 23-17-6.
1. When there is a change in ownership or in the operation or control of the home nursing care provider or home care provider, the licensing agency reserves the right to extend the expiration date of such license, allowing the home nursing care provider or home care provider to operate under the same license which applied to the prior licensee for such time as shall be required for the processing of a new application or reassignment of patients, not to exceed six (6) weeks.
17.4.6 Inspections
- A. The licensing agency shall make, or cause to be made, such inspections and investigations, including medical records, as deemed necessary in accordance with R.I. Gen. Laws § 23-17-10 and this Part.
- B. Refusal to permit inspections shall constitute a valid ground for license denial, suspension or revocation.
C. Every home nursing care provider or home care provider shall be given notice by the licensing agency of all deficiencies reported as a result of an inspection or investigation.
17.4.7 Deficiencies and Plans of Correction
- A. The licensing agency shall notify the governing body or other legal authority of a facility of violations of individual standards through a notice of deficiencies which shall be forwarded to the facility within fifteen (15) days of inspection of the facility unless the Director determines that immediate action is necessary to protect the health, welfare, or safety of the public or any member thereof through the issuance of an immediate compliance order in accordance with R.I. Gen. Laws § 23-1-21.
- B. A facility which received a notice of deficiencies must submit a plan of correction to the licensing agency within fifteen (15) days of the date of the notice of deficiencies. The plan of correction shall detail any requests for variances as well as document the reasons therefore.
- C. The licensing agency will be required to approve or reject the plan of correction submitted by a facility in accordance with § 17.4.7(B) of this Part within fifteen (15) days of receipt of the plan of correction.
D. If the licensing agency rejects the plan of correction, or if the facility does not provide a plan of correction within the fifteen (15) day period stipulated in § 17.4.7(C) of this Part, or if a facility whose plan of correction has been approved by the licensing agency fails to execute its plan within a reasonable time, the licensing agency may invoke the sanctions enumerated in § 17.4.8 of this Part. If the facility is aggrieved by the sanctions of the licensing agency, the facility may appeal the decision and request a hearing in accordance with R.I. Gen. Laws Chapter 42-35.
17.4.8 Denial, Suspension, Revocation of License or Curtailment of Activities
A. The licensing agency is authorized to deny, suspend or revoke the license or curtail activities of any home nursing care provider or home care provider which:
- 1. Has failed to comply with the Rules and Regulations pertaining to the licensing of a home nursing care provider or home care provider; or
- 2. Has failed to comply with the provisions of R.I. Gen. Laws Chapter 23-17.
- B. Reports of deficiencies shall be maintained on file in the licensing agency and shall be considered by the licensing agency in rendering determinations to deny, suspend or revoke the license or to curtail activities of a home nursing care provider or home care provider.
- C. Whenever an action shall be proposed to deny, suspend or revoke a home nursing care provider or home care provider license, or curtail its activities, the licensing agency shall notify the home nursing care provider or home care provider by certified mail, setting forth reasons for the proposed action, and the applicant or licensee shall be given an opportunity for a prompt and fair hearing in accordance with R.I. Gen. Laws §§ 23-17-8 and 42-35-9, and in accordance with the provisions of § 17.9.2 of this Part. However, if the licensing agency finds that public health, safety or welfare of patients requires emergency action and incorporates a finding to that effect in its order, the licensing agency may order summary suspension of license or curtailment of activities pending proceedings for revocation or other action in accordance with R.I. Gen. Laws §§ 42-35-14(c) and 23-1-21.
- D. The appropriate state and federal agencies shall be notified of any action taken by the licensing agency pertaining to either denial, suspension, or revocation of license, or curtailment of activities.
A. Each home nursing care provider or home care provider shall have an organized governing body or equivalent legal authority ultimately responsible for:
- 1. The management, fiscal affairs and operation of the home nursing care provider or home care provider;
- 2. The assurance of quality care and services; and
- 3. Compliance with all federal, state, and local laws and Regulations pertaining to a home nursing care provider or home care provider and this Part.
B. The governing body, or equivalent legal authority, shall provide appropriate personnel, physical resources and equipment to facilitate the delivery of prescribed services and shall furthermore:
- 1. Appoint an Administrator and/or Director of Nursing Services in accordance with the provisions of § 17.5.2(O) of this Part;
- 2. Identify the range of services to be provided which must include no less than those services required in §§ 17.5.2(D) and 17.8.1(B) of this Part as applicable;
- 3. Define the geographic areas to be served; and
- 4. Carry out such other functions as may be relevant to the organization and operation of the home nursing care provider or home care provider.
C. The governing body, or equivalent legal authority, shall adopt and maintain by-laws or acceptable equivalent which defines responsibilities for the operation and performance of the organization, and shall identify purposes and means of fulfilling same. In addition, the governing body or equivalent legal authority, shall establish administrative policies pertaining to no less than the following:
- 1. Responsibilities of the Administrator and/or Director of Nursing Services;
- 2. Acquiring and maintaining employee bonding insurance (theft and damage) (a minimum amount of ten thousand dollars ($10,000.00) per loss) and liability insurance (a minimum amount of five hundred thousand dollars ($500,000.00) per occurrence);
- 3. The modalities of services to be provided;
- 4. Circumstances under which definitive care cannot be provided and procedures for referral;
5. Linkages and referrals with other health care facilities, which shall include a mechanism for recording, transmitting and receiving information essential to the continuity of patient care. Such information shall contain no less than the following:
- a. Patient identification data such as: name, address, age, gender, name of next-of-kin, health insurance coverage, etc.
- b. Diagnosis and prognosis, medical status of patient, brief description of current illness, plan of care, including such information as medications, treatments, dietary needs, baseline laboratory data;
- c. Functional status;
- d. Therapeutic services such as: physical therapy, infusion therapy, occupational therapy, or speech therapy;
- e. Psychosocial needs; and
- f. Such other information pertinent to ensure continuity of patient care.
- 6. Reports of patient's condition and transmission thereof to the patient's attending clinician;
7. Policies and procedures regarding persons employed by the facility; Said policies shall include, but not be limited to, the following:
- a. Compliance with health screening and in-service education requirements of § 17.5.3 of this Part;
- b. Timely completion of the Bureau of Criminal Identification (BCI) check in accordance with R.I. Gen. Laws § 23-17-34;
- c. Timely judgment regarding continued employment of an employee upon whom disqualifying information has been found (see § 17.5.3(L) of this Part.
- 8. Accreditation by a nationally recognized accrediting body must be achieved within two (2) years of the date on which the home care provider/home nursing care provider is initially licensed. Further, such accreditation must be maintained in order to remain licensed in good standing.
- 9. Such other matters as may be relevant to the organization and operation of the home nursing care provider or home care provider.
D. The governing body or other legal authority shall organize services to ensure an integrated continuum of patient care. An organizational chart with written description of the organization, authorities, responsibilities, accountability, and relationships shall be maintained which shall include but not be limited to:
- 1. A description of each service offered;
- 2. Policies and procedures pertaining to each service;
- 3. A description of the system for the maintenance of the patient's clinical record; and
- 4. Standards of clinical practice.
E. Quality Improvement
1. The governing body shall ensure that there is an effective, ongoing, agency-wide quality improvement program to evaluate the provision of patient care. Further, the home nursing care provider or home care provider shall have written policies and procedures establishing a mechanism for the annual evaluation of professional standards of practice and administrative practices, conducted by professional personnel, including home nursing care provider or home care provider staff.
- a. Such evaluation shall assess the extent to which the home nursing care provider’s or home care provider’s programs and services are appropriate, adequate, effective and efficient based on data such as: number of patients on services, patient visits, reasons for discharge, diagnoses, sources of referral, patients denied services, community needs, staff days for each service offered and such other criteria as may be deemed appropriate.
2. The organized agency-wide quality improvement program shall be ongoing and shall have a written plan of implementation. The written quality improvement plan shall include at least the following:
- a. Program objectives;
- b. Organization(s) involved;
- c. Oversight responsibility (e.g., reports to the governing body);
- d. Home nursing care provider-wide or home care provider-wide scope;
- e. Program administration and coordination;
- f. Involvement of all patient care disciplines/services;
- g. Methodology for monitoring and evaluating quality of care;
- h. Priority setting and problem resolution;
- i. Determination of the effectiveness of action(s) taken;
- j. Documentation of the quality improvement plan review.
- 3. All patient care services, including services rendered by a contractor, shall be evaluated.
- 4. The home nursing care provider or home care provider shall take and document appropriate remedial action to address problems identified through the quality improvement program. The outcome(s) of the remedial action shall be documented and submitted to the governing body for their consideration.
- 5. The provisions of § 17.5.1(E)(2) of this Part shall be deemed to have been met if the agency has met similar requirements of a national accrediting body, as approved by the Director.
F. Uniform Reporting System
- 1. Each home nursing care provider or home care provider shall establish and maintain records and data in such a manner as to make uniform a system of periodic reporting. The manner in which the requirements of this Part may be met shall be prescribed from time to time in directives promulgated by the Director.
- 2. Each home nursing care provider or home care provider shall report to the licensing agency detailed statistical data pertaining to its operation and services. Such reports and data shall be made at such intervals and by such dates as determined by the Director.
- 3. The licensing agency is authorized to make the reported data available to any state or federal agency concerned with or exercising jurisdiction over the home nursing care provider or home care provider.
- 4. The directives promulgated by the Director pursuant to this Part shall be sent to each home nursing care provider or home care provider to which they apply. Such directives shall prescribe the form and manner in which the statistical data required shall be furnished to the licensing agency.
G. Disaster/Emergency Planning
1. Each home nursing care provider or home care provider shall develop and maintain an emergency preparedness plan that is reviewed and updated annually.
a. At a minimum, the emergency preparedness plan must include all of the provisions contained in 42 C.F.R. § 484.102 that include but are not limited to:
- (1) Emergency preparedness policies and procedures;
- (2) Communications plan that is in conformity with all federal, state, and local laws and regulations;
- (3) Training and testing program.
- b. Any home nursing care provider or home care provider that is part of a healthcare system consisting of multiple separately licensed healthcare facilities may participate in the healthcare system’s coordinated emergency preparedness program, provided that it meets the requirements of 42 C.F.R. § 484.102.
- 2. The emergency preparedness plan shall be developed with the assistance of qualified safety, emergency management, and/or other appropriate experts.
- 3. Each home nursing care provider or home care provider shall develop back-up or contingency plans to address possible internal systems and/or equipment failures.
H. Pending and Actual Labor Disputes/Actions
- 1. Health care facilities shall provide the licensing agency with prompt notice of pending and actual labor disputes/actions which would impact delivery of patient care services including, but not limited to, strikes, walk-outs, and strike notices. Health care facilities shall provide a plan, acceptable to the Director, for continued operation of the facility, suspension of operations, or closure in the event of such actual or potential labor dispute/action.
I. Latex
- 1. Any home nursing care provider or home care provider that utilizes latex gloves shall do so in accordance with the provisions of the rules and regulations pertaining to Part 20-15-3 of this Title, Use of Latex Gloves by Health Care Workers, in Licensed Health Care Facilities, and by Other Persons, Firms, or Corporations Licensed or Registered by the Department.
J. Reporting of Resident Abuse, Mistreatment, or Neglect
1. Duty to Report resident abuse, mistreatment, or neglect is pursuant to R.I. Gen. Laws § 23-17.8-2. The report shall be on forms provided by the licensing Agency and shall contain information as outlined in R.I. Gen. Laws § 23-17.8-2.
17.5.2 Service Accessibility
- A. Accessibility to agency: Each home nursing care provider or home care provider shall establish a mechanism to enable patients to make telephone contact with responsible staff of the home nursing care provider or home care provider on a twenty-four (24) hour basis, seven (7) days a week.
- B. Medical supplies and equipment: Each home nursing care provider or home care provider shall assist patients in arranging for the procurement of medical supplies and equipment as may be prescribed in the plan of care.
C. Written Agreements
1. There shall be written agreements for the provision of service(s) not provided directly by the home nursing care provider or home care provider which clearly delineate the responsibilities of the parties involved and shall include no less than the following provisions:
- a. Designation of service(s) to be provided which must be within the scope and limitations set forth in the plan of care and which must not be altered in type, amount, frequency, or duration (except in case of adverse reaction) by the individual or home nursing care provider or home care provider;
- b. The responsibility of the licensed home nursing care provider or home care provider for the provision of services to the patient;
- c. Assurance of compliance with the patient care policies of the licensed home nursing care provider or home care provider;
- d. Establishment of procedures for and frequency of patient care assessment and attendance at case conferences;
- e. Mechanism for submission of clinical progress notes on patient care;
- f. Documented evidence that personnel and services under contract meet the requirements specified in this Part for home nursing care provider or home care provider personnel and services, including licensure, health screenings, and criminal background checks. In instances where the contracted services are provided by another Department CHFR licensee, said license shall suffice to meet the requirements of § 17.5.2(C) of this Part.
- g. Reimbursement mechanism, charges and terms for renewal or termination of the agreement; and
- h. Such other provisions as may be mutually agreed upon.
D. Scope of Services
- 1. Each home nursing care/home care provider shall provide either directly, or by written contractual agreement with another Department-licensed agency, homemaker, nursing assistant services or other therapeutic service(s) (e.g., physical/occupational therapy).
2. Additional health services or related services may be provided by agencies as may be deemed appropriate to meet community needs in a manner consistent with professionally-recognized standards of practice and all applicable current laws and Regulations.
17.5.3 Personnel
- A. Each home nursing care provider or home care provider shall employ a sufficient number of qualified personnel to provide effective patient care and other related services.
- B. A job description for each classification of position shall be established, clearly delineating qualifications, duties, authority and responsibilities inherent in each position.
C. Written personnel policies supporting sound patient care and personnel practices shall be made available to all full-time or part-time personnel and shall include provisions for:
- 1. Annual evaluation of employee performance that is reviewed with and signed by the employee within forty-five (45) days of the evaluation; and
- 2. Such other matters as deemed appropriate.
- D. An inservice educational program shall be conducted on an ongoing basis, which shall include an orientation program for staff personnel employed by the home nursing care provider or home care provider providing direct care and a continuing program for the development and improvement of skills of staff to ensure the delivery of quality home care services. The inservice program shall include but not be limited to, infection control measures, Health Insurance Portability and Accountability Act (HIPAA) general provisions, recognition and reporting of abuse, neglect, mistreatment, and exploitation.
E. A mechanism to establish an audit trail of employees shall be implemented and shall include, at a minimum, for each employee:
- 1. Date of employment by the home nursing care provider or home care provider agency; and
- 2. Date(s), name(s), and address(es) of each assignment.
- F. For every person employed by the home nursing care provider or home care provider who is licensed, certified, or registered by the Department, a mechanism shall be in place to electronically verify such licensure via the Department's licensure database.
G. Personnel files shall be maintained for each employee and shall be available at all times for inspection by the licensing agency. Such files shall include no less than the following documentation:
- 1. A certified copy of birth certificate or copy of the U.S. Immigration and Naturalization Service Employment Eligibility Verification form (“I-9”); or immigration papers or resident alien card;
- 2. Information pertaining to qualifications for employment;
- 3. Records of completion of required training and educational programs;
- 4. Evidence of current licensure or certification as may be required by law;
- 5. Resume of previous employment;
- 6. Records of required health examination which shall be kept confidential and in accordance with provisions of § 17.5.3(K) of this Part;
- 7. Documentation of complaints and follow-up;
- 8. Findings of a criminal records check, if employed after July 26,1993;
- 9. Reference check prior to employment;
- 10. Employee orientation, evaluation (annual) and documentation of in-service education; and
- 11. Such other matters as may be relevant to the organization and operation of the agency.
H. Supervision of Homemakers
- 1. All homemaker services performed by a homemaker shall be in accordance with the provisions of R.I. Gen. Laws Chapter 23-17, and this Part.
2. Homemaker services shall be rendered in accordance with a plan of care and shall be supervised by a nurse, licensed in Rhode Island, or by an individual with a bachelor's degree in social work, home economics, gerontology or other related field of study, and who shall be responsible for no less than the following:
- a. Conducting the initial in-home assessment and assessments no less than every three (3) months thereafter or more frequently as the condition of the patient/client may require;
- b. Monitoring the performance of the homemakers and maintaining appropriate clinical records;
- c. Coordinating management of services (inter and intra-agency);
- d. Assigning only delegable duties in accordance with § 17.5.3(J) of this Part;
- e. Maintaining a record for each patient/client with appropriate documentation of services rendered which is signed by the homemaker rendering services;
- f. Such other functions and activities as may be deemed necessary and appropriate.
I. Training Program for Homemakers
- 1. Homemakers shall be required to have successfully completed a basic training program of twenty (20) hours of classroom instruction, and with no less than five (5) hours of practical experience in addition to the required classroom instruction.
2. The course of instruction shall be designed to provide skill in all the duties listed in § 17.5.3(J) of this Part and to provide homemaker skills, information, and an orientation to basic human needs. The course of instruction curriculum must include, but is not limited to:
- a. Orientation to homemaker agency, including policies and procedures, ethical responsibilities/accountability, confidentiality, and the function of the homemaker as a team member;
- b. Understanding basic human needs, including the needs of children/older persons, physically/disabled people, people with terminal illness, and people with mental illness/dementia;
- c. Infection control, including hand washing, cross contamination, and universal precautions appropriate to the homemaker;
- d. Emergency procedures; and
- e. Care of the home, including planning and serving meals, shopping, food preparation, basic nutrition, cleanliness/general housekeeping, accident prevention, care of food preparation areas/dishes, laundry and ironing, making unoccupied beds, and disposal of trash/medical waste.
- 3. Upon completion of the homemaker training program, each homemaker must satisfactorily pass the final examination of the training program in order to be eligible to function as a homemaker.
J. Duties of Homemakers
1. A homemaker who has satisfactorily completed a training program approved by the Director, as described in § 17.5.3(I) of this Part, may perform the following duties under an established plan of care and under the supervision of a qualified person in accordance with § 17.5.3(H) of this Part:
- a. Change bed linens (unoccupied);
- b. Grocery shopping;
- c. General housekeeping (washing dishes, cleaning kitchen, bathroom, patient’s/client's room);
- d. Laundry and ironing;
- e. Meal preparation;
- f. Shopping, errand-running;
- g. Recording services rendered.
2. Notwithstanding the provisions of § 17.5.3(J)(1) of this Part, additional duties may be assigned to homemakers provided such duties do not include the duties of a nursing assistant, as listed in Subchapter 05 Part 22 of this Chapter, Nursing Assistants, Medication Aides, and the Approval of Nursing Assistant and Medication Aide Training Programs.
- a. Such additional duties must be clearly delineated in agency policies and procedures, but may not be in conflict with other state regulations.
3. A health care facility shall require all persons, including students, who examine, observe, or treat a patient or resident of the facility to wear a photo identification badge which states, in a reasonably legible manner:
- a. The first name;
- b. Licensure registration status, if any;
- c. Fluency in languages other than English, if any; and
- d. Staff position of that person.
- 4. A home nursing care provider or home care provider shall be considered for all purposes an employer and those persons that it supplies on a temporary basis shall be considered employees and not independent contractors and home nursing care providers or home care providers shall be subject to all state and federal laws which govern employer/employee relationships.
K. Health Screening
- 1. Upon hire and prior to delivering services, a pre-employment health screening shall be required for each individual who has or may have direct contact with a patient of the home care provider/home care nursing provider. Such health screening shall be conducted in accordance with Immunization, Part 20-15-7 of this Title, Testing, and Health Screening for Health Care Workers, promulgated by the Department of Health.
L. Criminal Records Check
- 1. Criminal records checks shall be in accordance with R.I. Gen. Laws § 23-17-34.
M. Administrator and/or Director of Nursing Services
1. A full-time administrator as defined in this Part shall be appointed by and be responsible to the governing body or other legal authority for no less than the following:
- a. The management and operation of the agency;
- b. The implementation of policies, statutory and regulatory provisions;
- c. Acting as liaison between the governing body and the professional and paraprofessional staff and the community;
- d. The preparation and implementation of an effective budgeting, accounting and reporting system;
- e. The establishment of standards of professional practice developed in cooperation with the governing board and staff;
- f. The establishment of policies and procedures governing the range of health care services provided by the home nursing care provider or home care provider;
- g. The establishment of a quality improvement program which includes a review mechanism for patient care management;
- h. The preparation of an annual report;
- i. The employment of qualified professional and paraprofessional staff; and
- j. For such other related functions as may be delegated by the governing body or other legal authority.
- 2. In the event that a non-nurse is appointed administrator of the home nursing care provider or home care provider, the nursing service shall be under the direction of a Registered Nurse who is licensed in Rhode Island and who shall be responsible to the Administrator for the management of professional services, the standards of practice, and other related professional aspects of patient care services.
- A. Each patient/client of a home nursing care provider or home care provider has the right to be informed of his or her rights under R.I. Gen. Laws § 23-17-19.1 and the home nursing care provider or home care provider must protect and promote the exercise of these rights.
- B. The home nursing care provider or home care provider must provide the patient/client with a written notice of the patient/client rights in § 17.6.1(E) of this Part in advance of furnishing care to the patient/client or during the initial evaluation visit before the initiation of treatment.
- C. A copy of the written notice of rights signed by the patient/client will be maintained in the patient/client record by the home nursing care provider or home care provider and in the patient/client's home. The home nursing care provider or home care provider must maintain documentation showing that it has complied with the requirements of this Section.
- D. The provisions of § 17.6 of this Part shall not apply to nursing services or home health services conducted by and for those who rely exclusively upon spiritual means through prayer alone in accordance with the creed or tenets of a recognized church or religious denomination.
E. In addition to the rights stated in R.I. Gen. Laws § 23-17-19.1:
1. No charge shall be made for furnishing a health record or part thereof to a patient, his/her attorney or authorized representative if the record or part thereof is necessary for the purpose of supporting an appeal under any provision of the Social Security Act (42 U.S.C. § 301 et seq.) and the request is accompanied by documentation of the appeal. A provider shall furnish a health record requested pursuant to this Section within thirty (30) days of the request.
17.6.2 Confidentiality
A. Disclosure of any health care information relating to individuals shall be subject to the provisions of the "Confidentiality of Health Care Communication and Information Act", R.I. Gen. Laws Chapter 5-37.3, and other relevant statutory and federal requirements.
17.6.3 Admission and Discharge Policies
A. Providers shall establish policies pertaining to eligibility for admission to and discharge from home nursing care provider or home care provider services. Such policies shall be based on the following criteria:
- 1. Pre-admission assessment of patient care needs;
- 2. Reasonable expectations of the home nursing care provider’s or home care provider’s capability to respond to the medical and nursing needs of the patient;
- 3. Plan of care;
- 4. Constraints imposed by limitation of services, family conditions;
- 5. Community or other resources to ensure continuity of patient care; and
6. Such other criteria as may be deemed appropriate.
17.6.4 Alzheimer’s Operational Plan
A. Every healthcare facility as defined in R.I. Gen. Laws § 23-17-2 shall complete and implement an operational plan for the recognition and management of patients with Alzheimer's disease or dementia.
1. Such plan shall include a protocol for the following:
- a. Identifying the signs and symptoms of cognitive impairments, including Alzheimer’s disease;
- b. Management of clients/patients with Alzheimer’s disease;
- c. Training of clinical and non-clinical staff; and
- d. Advance care planning and resources for family members.
2. Such plan shall be maintained by the healthcare facility and made available to the licensing agency upon request.
17.6.5 Clinical Records
A. Accurate and complete clinical records maintained in accordance with accepted professional standards shall be kept on each patient and filed in an accessible location within the home nursing care provider or home care provider. Such records shall contain no less than the following information:
- 1. Identifying data (name, address, date of birth, gender, date of admission or readmission);
- 2. Sources of patient referral;
- 3. Name of attending clinician (including address and telephone number);
4. Original plan of care for services provided;
- a. Personal care objectives;
- b. Homemaker objectives, as appropriate;
- 5. Documentation of each patient contact;
- 6. Changes in and reviews of the patient's plan of care, signed by responsible professional;
- 7. Documentation of an executed advance directive (if any) and a copy of the advance directive, if provided to the facility by the patient; and
- 8. Discharge summaries.
- B. Home nursing care provider or home care provider personnel involved in the care of patients shall participate, to the extent possible, in developing care plans. When practical, designated home nursing care provider or home care provider personnel shall complete a “Continuity of Care” form as approved by the Director for each patient who is discharged to another health care facility, such as a hospital or nursing facility, or other facility licensed under the provisions of R.I. Gen. Laws Chapter 23-17. Said form shall be provided to the receiving facility, agency, or provider prior to, upon transfer, or discharge of the patient. (See the Department’s website for the approved form: health.ri.gov).
C. Records shall be maintained by the home nursing care provider or home care provider for a period of at least seven (7) years following the date of discharge and shall be safeguarded against loss or unauthorized use. This requirement shall also apply to computerized or electronic records.
- 1. Records shall be maintained by the home nursing care provider or home care provider for a minimum of seven (7) years after a minor patient turns eighteen (18) years of age.
D. Each home nursing care provider or home care provider shall have written policies and procedures to govern the use and removal of records and determine the conditions for release of information in accordance with statutory provisions pertaining to confidentiality.
17.6.6 Nursing Assistant Services
- A. Each home nursing care provider or home care provider that chooses to provide home nursing care and home care as provided in this Part shall be subject to the same training requirements for nursing assistants and the duties of the individuals shall be the same as those prescribed in Subchapter 05 Part 22 of this Chapter, Nursing Assistants, Medication Aides, and the Approval of Nursing Assistant and Medication Aide Training Programs.
B. Supervision of Nursing Assistants
- 1. Supervision of nursing assistants shall be directed to the management of patients’/clients' care and services, the performance of duties, and shall be available at all times during the established hours of operation of the home nursing care provider or home care provider and at such other times as they are providing services to patients/clients.
- 2. Supervision of nursing assistants as employees of a home nursing care provider or home care provider:
3. Nursing assistant services shall be:
- a. Provided in accordance with a plan of care; and
- b. Monitored/supervised no less than once every three (3) months by a professional (registered) nurse or other appropriate health care professional who is licensed in Rhode Island; and
- c. Provided in accordance with Subchapter 05 Part 22 of this Chapter, Nursing Assistants, Medication Aides, and the Approval of Nursing Assistant and Medication Aide Training Programs.
d. Such supervision shall include the following duties:
- (1) Conducting the initial in-home assessment prior to commencement of service, unless documented extraordinary circumstances prevent such timing. In these cases the initial in-home assessment must be conducted within forty-eight (48) hours. Subsequent assessments and direct supervision of the Nursing Assistant (at least one supervisory session) must be conducted no less than every three (3) months thereafter or more frequently as the condition of the patient/client may require;
- (2) Involving other professional disciplines where personal care is provided, as may be deemed necessary to ensure the provision of quality care;
- (3) Developing, reviewing and revising the plan of care, as the condition of the patient/client may require but no less than once every three (3) months;
- (4) Assigning only delegable duties as set forth in Subchapter 05 Part 22 of this Chapter, Nursing Assistants, Medication Aides, and the Approval of Nursing Assistant and Medication Aide Training Programs for Nursing Assistants;
- (5) On-site monitoring the performance of Nursing Assistants no less than once every three (3) months and maintaining appropriate records of such monitoring;
- (6) Coordinating the management of services (inter- and intra-agency);
- (7) Monitoring the clinical record for each patient/client which includes appropriate recording of the plan of care, services rendered, and which is signed by the person rendering services; and
(8) Such other functions and activities as may be deemed necessary and appropriate.
17.6.7 Reporting of Communicable Diseases
- A. Each facility shall report promptly to the Rhode Island Department of Health, Division of Disease Control, cases of communicable diseases designated as "reportable diseases" by the Director, when such cases are diagnosed in accordance with the most current Part 30-05-1 of this Title, Reporting and Testing of Infectious, Environmental, and Occupational Diseases.