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Oregon Administrative Rules

21

Or. Admin. R. ch. 860, div. 21

Utility Regulation

Public Utility Commission

0000Applicability of Division 21 0005Scope of the Rules 0008Definitions for Regulation of Utility Services 0009Applications for Utility Service from an Energy or Large Telecommunications Utility 0010Information for Utility Customers and Applicants 0011Multilingual Notices 0015Dispute Resolution 0017Designation of Third Party to Receive Notices 0019Restrictions on Entering a Customer Residence 0021Interruption of Utility Service 0033Annual Fees Payable to the Commission by an Electric Utility 0034Annual Fees Payable to the Commission by Gas Utility or Steam Heat Utility 0036Annual Fees Payable to the Commission by a Large Telecommunications Utility 0037Estimated Annual Fees Payable to the Commission 0045Installation of Electric Service 0050Installation of Gas Service 0051Main Extensions for Gas Service 0055Temporary Utility Service 0057Connection of Residential Energy Utility Service 0120Meter Readings and Bill Forms 0125Due and Payable Period 0126Late-Payment Charge 0130Meter Test 0135Adjustment of Utility Bills 0170Billing Error Reporting 0180Verification of Eligibility for Income-Qualified Residential Customers 0200Establishing Credit for Residential Utility Service 0205Deposit Payment Arrangements for Residential Energy Utility Service 0206Payment Arrangements for Deposit and Installation Charges for Residential Telecommunications Utility Service 0210Interest on Deposits for Residential and Nonresidential Utility Service 0215Refund of Deposits for Residential and Nonresidential Utility Service 0305Grounds for Disconnecting Utility Service 0310Voluntary Disconnection of Utility Service 0315Emergency Disconnection of Utility Service 0320Disconnection of Service on Weekends and Holidays 0325Accounts Not Related to Residential Utility Service 0326Disconnection of Gas or Electric Service to Tenants 0328Reconnection of Residential Energy Utility Service 0330Reconnection Fee for Utility Service 0334Transfer Billings 0335Refusal of Utility Service 0405Notice of Pending Disconnection of Residential Electric or Gas Utility Service 0406Wildfire Displacement Protection 0407Severe Weather Moratorium on Involuntary Disconnection of Residential and Small Commercial Electric or Gas Utility Service for Nonpayment 0408Arrearage and Disconnection Reporting Rule 0410Emergency Medical Certificate for Residential Electric and Gas Service 0414Equal-Payment Plans for Residential and Small Commercial Electric and Gas Service 0415Time-Payment Agreements for Residential Electric and Gas Service (Nonmedical Certificate Customers)0420Field Visit Charge 0505Disconnection Procedures for All Commercial Electric and Gas Utility Customers and All Customers of Large Telecommunications Utilities 0510Emergency Medical Certificate for Residential Telecommunications Utility Service 0520Energy Utility Notification of Enhanced Protections 0550Termination of Local Exchange Residential Service for Telecommunications Customers at Significant Risk 0575Time Payment Agreements for Large Telecommunications Utilities 0610Telephone Solicitation Notices by Large Telecommunications Utilities 0620Customer Notification and Information Delivery Services for Large Telecommunications Utilities