1. (a) Reporting by Office staff. Office staff shall:
2. (1) Identify significant problems by establishing a statewide reporting system including the collection and analysis of quarterly reports from area ombudsman staff;
3. (2) Receive and analyze reports from all state agencies receiving complaints on, or conducting surveys or inspections of long-term care facilities, in order to identify significant problems;
4. (3) Develop administrative and legislative proposals to resolve significant problems of residents, as reflected in complaint investigation and other data;
5. (4) Provide information and recommendations to involved agencies on significant issues, after monitoring conditions of long-term care facilities through the area program and collection and analysis of data; and
6. (5) Compile information and annually prepare and disseminate a Program annual report. The report contains data and findings regarding the types of problems experienced and complaints received by or on behalf of individuals residing in long-term care facilities, and provides policy, regulatory and legislative recommendations to resolve such problems and complaints and improve the quality of care and life in long-term care facilities.
7. (b) Reporting by Area ombudsman staff. Area ombudsman staff shall
8. (1) Collect and compile data from volunteer monthly reports and from other required Program activities into quarterly reports, which are submitted to state ombudsman staff;
9. (2) Monitor conditions in certain facilities for informal reporting on a follow up basis to state ombudsman staff; and
10. (3) Respond to requests from state ombudsman staff for reports or updates on local conditions relating to specific issues being addressed statewide.

<div><span style="font-family: Arial; font-size: 12pt;">Transferred from 340:105-11-244 by SB 1709 (2024), eff 11-1-24</span></div>

Amended at 42 Ok Reg, Number 20, effective 7-11-25